CAG’s IT Solutions: Powering a Smooth Return to Office in Higher Education

As colleges and universities navigate the shift away from remote work, many institutions are facing significant challenges, especially when it comes to supporting their IT staff. A recent Forbes survey found that nearly 45% of workers would consider changing jobs if forced back into the office, which is a sentiment strongly echoed within IT departments. The return-to-office mandates have put extra strain on these teams, who were already stretched thin, juggling system security, regulatory compliance, and technology implementation. The challenges that arise from this transition are compounded by the need for constant innovation, efficient systems, and responsive support, all while dealing with limited resources.

The Challenges of the Return-to-Office Mandates

The push to eliminate work-from-home (WFH) policies in higher education has left IT departments grappling with several issues. According to a report by Forbes, nearly half of workers say they would consider changing jobs if forced back into the office, and this sentiment is felt strongly in the IT sector. The pressure to maintain productivity, support remote learning tools, and ensure seamless integration between on-campus and online systems has led to an environment of burnout and frustration.
As institutions of higher learning adjust to post-pandemic realities, IT departments are seeing the need for not just physical infrastructure but also an adaptable digital strategy that supports hybrid models, enhances the user experience, and ensures security compliance. This is where strategic, outsourced IT support becomes invaluable.

How CAG Fills the Gap

At Columbia Advisory Group (CAG), we understand these challenges and have tailored our IT consulting and managed services specifically for the higher education sector. With over 350 strategic projects and 100+ outsourcing engagements, CAG provides comprehensive solutions that address these pain points directly, helping higher education institutions transition smoothly while alleviating the burden on their IT teams.

Key Services CAG Offers:

  1. Consulting for IT Planning and Execution: We offer end-to-end support for IT project planning, execution, and vendor management. CAG helps higher education institutions choose the right technology platforms, implement solutions effectively, and manage complex systems without disruption to daily operations.
  2. CRM and Application Implementation: CAG supports institutions in implementing and optimizing CRM systems and critical applications to ensure seamless interactions between faculty, staff, and students. Our expertise in application management helps institutions adopt new technologies that enhance overall functionality and improve the user experience.
  3. IT Assessments: CAG’s detailed IT assessments help identify performance gaps and opportunities for improvement in applications, infrastructure, and operations. Our scalability assessments ensure that technology can grow with the institution’s needs, and our budgetary and health analyses provide valuable insights into cost optimization.
  4. IT Governance, Risk Management, and Compliance: In an era of heightened scrutiny around data privacy and security, CAG excels in ensuring regulatory compliance. Our services include NIST 800-53 and 171 framework assessments, penetration testing, and ongoing ISO services to ensure that IT infrastructure adheres to federal, state, and institutional regulations.
  5. Shared and Managed IT Services: We help institutions optimize their IT operations with flexible, cost-effective managed solutions. From help desk management and network maintenance to application governance and fractional IT leadership (including interim CIO roles), CAG provides support where it’s most needed, enabling IT teams to focus on strategic initiatives rather than routine tasks.
  6. Improved User Experience: CAG’s focus on intuitive systems and seamless interaction ensures that faculty, staff, and students can navigate IT platforms with ease. This user-centered approach fosters greater productivity and satisfaction, even as institutions adapt to a changing work environment.

The Impact of Strategic IT Support

By partnering with CAG, higher education institutions can effectively manage their IT resources, reduce operational costs, and improve overall productivity. Our expertise in compliance frameworks and IT governance ensures that institutions remain secure while also enhancing the experience for end-users.
As the landscape of higher education IT continues to evolve, CAG remains committed to helping institutions stay ahead of the curve with the strategic guidance and managed services they need to thrive.
Eric Olson, Senior Director of Business Development at CAG, states, “We understand the unique challenges faced by higher education institutions in this rapidly changing landscape. Our focus is on providing tailored, actionable IT solutions that not only meet today’s needs but also prepare universities for the future.”
Learn more about how our services in IT planning, compliance, and managed services can streamline your operations and enhance your IT infrastructure: columbiaadvisory.com/contact

Strengthening Cybersecurity in Higher Education with Columbia Advisory Group’s vCISO Services

The digital landscape in higher education is rapidly evolving, bringing increased cybersecurity threats to institutions that manage vast amounts of sensitive student, faculty, and research data. The rise of ransomware attacks, data breaches, and growing regulatory requirements underscores the need for a strategic, proactive approach to cybersecurity.
However, not all institutions have the resources to hire a full-time Chief Information Security Officer (CISO). That’s where Columbia Advisory Group’s Virtual CISO (vCISO) services provide a cost-effective, expert-driven solution—enhancing cybersecurity, ensuring compliance, and reducing risk without the expense of a full-time hire.

Why Columbia Advisory Group’s vCISO Services?

Cybersecurity in higher education presents unique challenges: large, complex networks, multiple stakeholders (students, faculty, and staff), and a rapidly changing regulatory environment. Columbia Advisory Group (CAG) understands these complexities and delivers vCISO services tailored specifically to the needs of colleges and universities.
Here’s how our vCISO services help institutions navigate an increasingly dangerous digital landscape:

1. Governance, Risk, and Compliance (GRC)

Regulatory compliance is a top priority for higher education institutions. Laws such as FERPA, GLBA, and HIPAA mandate strict data protection requirements, making it critical to establish strong security policies and controls.
Columbia Advisory Group’s vCISO services integrate a proactive Governance, Risk, and Compliance (GRC) framework to ensure institutions meet regulatory obligations while staying prepared for audits. We help:
  • Develop and enforce security policies, controls, and compliance strategies
  • Align cybersecurity initiatives with audit readiness and risk management
  • Ensure continuous compliance with evolving regulations
By taking a proactive approach to GRC, institutions can reduce the risk of fines, improve security posture, and build trust with students, faculty, and regulators.

2. Risk-Based Vulnerability Management

Higher education institutions are prime targets for cybercriminals due to their expansive IT environments and diverse infrastructure. But how do you prioritize vulnerabilities effectively?
Our vCISO services identify, assess, and prioritize vulnerabilities based on actual risk, ensuring that critical security gaps are addressed before they can be exploited. We:
  • Conduct comprehensive risk assessments across IT systems and networks
  • Prioritize vulnerabilities based on their potential impact
  • Provide actionable strategies to mitigate threats proactively
By focusing on high-risk vulnerabilities first, we help institutions minimize cyber risks while optimizing resources.

3. Attack Surface Management

As institutions adopt more devices, applications, and cloud services, their attack surface expands—creating more potential entry points for cyber threats.
Columbia Advisory Group’s vCISO services provide:
  • Comprehensive attack surface monitoring to identify security gaps
  • Real-time risk assessments to prevent unauthorized access
  • Advanced security tools to detect, analyze, and reduce vulnerabilities
By continuously managing and securing the attack surface, institutions can mitigate risks and protect critical assets from evolving cyber threats.

4. Audit Readiness and Cybersecurity Maturity

Higher education institutions must be prepared for internal and external audits to maintain compliance with regulatory and industry standards. Our vCISO services help institutions:
  • Align security policies and procedures with audit frameworks
  • Conduct cybersecurity maturity assessments
  • Test and validate security controls to ensure compliance and resilience
By staying audit-ready, institutions avoid penalties, maintain trust, and demonstrate a strong commitment to data protection.

5. Incident Response and Crisis Management

Preventing cyber threats is essential, but so is preparing for the worst-case scenario. Our vCISO services include incident response planning to help institutions:
  • Develop and refine incident response playbooks
  • Identify threat detection and response strategies
  • Establish rapid recovery plans to minimize downtime
Whether it’s ransomware, a data breach, or another cyber event, our team ensures institutions can respond effectively and recover quickly.

6. Strengthening Collaboration with ISO and CIO Leadership

Effective cybersecurity requires collaboration across the institution. Columbia Advisory Group’s vCISO services are designed to work alongside your existing leadership—not replace it.
We partner with:
  • Information Security Officers (ISO) to provide strategic direction, strengthen risk management, and align security initiatives with institutional goals.
  • Chief Information Officers (CIO) to ensure that cybersecurity measures support broader IT initiatives, from infrastructure modernization to emerging technology adoption.
By working in partnership with ISOs and CIOs, we create a unified, strategic cybersecurity approach that enhances resilience while supporting institutional priorities.

Why Higher Education Institutions Choose Columbia Advisory Group’s vCISO Services

Higher education institutions face an increasing volume of cyber threats, making a strategic, multi-layered approach to cybersecurity essential. Columbia Advisory Group’s vCISO services provide:
  • Expert cybersecurity leadership tailored to higher education
  • Comprehensive GRC, risk management, and compliance solutions
  • Integrated security strategies that align with IT and institutional goals
Whether addressing vulnerabilities, securing the attack surface, or preparing for audits, our vCISO services provide a customized cybersecurity strategy that meets the unique challenges of higher education.
By partnering with your ISO and CIO, we ensure that cybersecurity is seamlessly integrated across all operations, creating a more secure, resilient, and future-ready institution.
Contact us today at columbiaadvisory.com/contact to learn how we can help your institution build a stronger cybersecurity posture in an increasingly complex digital world.

Driving Efficiency with Configurable Application Solutions

Organizations can lose up to 30% of revenue annually due to inefficiencies in workflows and data management. At Columbia Advisory Group (CAG), we specialize in reversing this trend by delivering tailored solutions that streamline operations and drive measurable results that help maximize revenue capture. With a proven track record across sectors, CAG ensures scalable, future-ready solutions that deliver tangible value.

Solving Real-World Problems with Precision

CAG has consistently proven its capability to address key business challenges. Clients frequently face inefficiencies and manual, error-prone processes across various operational tasks. CAG tackles these challenges by developing systems that automate data collection, streamline workflows, and ensure seamless compliance at every level.

A recent success story highlights this impact:

The client needed a robust membership management program that worked across various regions, each with unique workflows and requirements. By developing a configurable solution using Salesforce, PowerBI, and DocuSign, CAG enabled the client to centralize and automate membership applications. Program administrators can now access dynamic dashboards, enabling real-time tracking and approval processes and ensuring seamless collaboration across departments.

A Strategic Approach to Application Optimization

CAG’s approach to problem-solving is built around a clear and structured workflow. The process starts by identifying the client’s needs and evaluating their current application stack. This ensures that any proposed solutions—optimizing existing tools or introducing new ones—are tailored to the organization’s goals and scalable for future growth.
Once the best solution is identified, CAG designs and implements systems that automate workflows and provide actionable insights through tools like PowerBI. User training and support are integral to ensure success, enabling clients to maximize their investment and achieve seamless cross-departmental efficiency.

Enhancing Decision-Making Through Applications

CAG’s solutions go beyond improving workflows—they provide a foundation for smarter decision-making. Organizations gain a unified view of their operations by implementing a centralized system of record. Automated processes eliminate redundancies, while cross-departmental collaboration improves overall efficiency.

Innovation on the Horizon

As government and education sectors increasingly adopt cloud-based solutions, Salesforce Government Cloud and Salesforce for Education are emerging as game-changers. These platforms offer unparalleled opportunities to modernize public sector processes, making it easier to automate operational tasks. By staying ahead of these trends, CAG ensures its clients remain competitive in a rapidly changing landscape.

Key Takeaways

CAG aims to deliver seamless and efficient application implementations that maximize organizational potential. Whether integrating cutting-edge tools or training end users, CAG prioritizes results that matter. With an experienced team and a client-centric approach, the firm helps organizations unlock the true value of their technological investments.

Strengthening Your Organization with Columbia Advisory Groups Effective Governance, Risk, and Compliance (GRC) Security Services

In today’s dynamic business environment, organizations face many challenges, from regulatory changes to emerging risks. Effective Governance, Risk, and Compliance (GRC) practices are essential for navigating these complexities and ensuring long-term success. In this blog post, we’ll explore the importance of GRC and how it can benefit your organization.

What is GRC?

GRC stands for Governance, Risk, and Compliance. It is a structured approach to aligning IT with business objectives, managing risk, and meeting compliance requirements. By integrating these three components, organizations can create a cohesive strategy that enhances decision-making, reduces risks, and ensures regulatory compliance.

The Importance of GRC

  1. Enhanced Decision-Making: GRC practices provide a framework for making informed decisions that align with your organization’s strategic goals. By understanding risks and compliance requirements, leaders can make better choices that drive growth and stability.
  2. Risk Management: Effective GRC practices help identify, assess, and mitigate risks before they become significant issues. This proactive approach ensures that your organization is prepared for potential threats and can respond swiftly to minimize impact.
  3. Regulatory Compliance: Staying compliant with industry regulations is crucial to avoid penalties and maintain your organization’s reputation. GRC practices ensure that your organization meets all regulatory requirements, reducing the risk of non-compliance.
  4. Operational Efficiency: By integrating governance, risk management, and compliance into a unified framework, organizations can streamline processes and improve operational efficiency. This holistic approach reduces redundancies and ensures that all departments are working towards common goals.

Key Components of GRC

  1. Governance: Governance involves establishing policies, procedures, and controls to guide your organization’s operations. It ensures that all activities align with your strategic objectives and regulatory requirements.
  2. Risk Management: Risk management involves identifying, assessing, and mitigating risks that could impact your organization. This includes everything from financial risks to cybersecurity threats.
  3. Compliance: Compliance ensures that your organization adheres to all relevant laws, regulations, and standards. This includes industry-specific regulations as well as broader legal requirements.

Leverage Columbia Advisory Groups GRC in Your Organization

  1. Develop a GRC Framework: Columbia Advisory Group starts by developing a comprehensive GRC framework that outlines your organization’s Security Program, Plan, and Risk Register. This framework will be tailored to your specific needs and industry requirements.
  2. Conduct Risk Assessments: Columbia Advisory Group will work with the client to assign roles and responsibilities for business, application, and system owners. Columbia Advisory Group will design risk assessments to assess potential threats and vulnerabilities. This information will be used to develop strategies for mitigating risks and improving your overall security posture.
  3. Ensure Continuous Monitoring: Columbia Advisory Group will conduct monthly external vulnerability scans and bi-annual internal vulnerability assessments to stay ahead of emerging risks. Annual security controls audits will identify deficiencies and provide recommendations for remediation. Tracking regulation and legislation will help Columbia Advisory Group prepare the organization for regulatory changes. This proactive approach allows you to respond quickly and effectively to any issues.
  4. Foster a Culture of Compliance: Columbia Advisory Group strives to encourage a culture of compliance within your organization. Weekly security meetings are used to discuss the current cybersecurity landscape and knowledge transfer. Columbia Advisory Group’s goal is to ensure that all employees understand the importance of GRC and their role in maintaining compliance.

Conclusion

Effective Governance, Risk, and Compliance (GRC) practices are essential for navigating the complexities of today’s business environment. By integrating these components into a unified strategy, organizations can enhance decision-making, manage risks, and ensure regulatory compliance. Columbia Advisory Group can help implement GRC practices in your organization today to safeguard your future and achieve long-term success.

GLBA audit findings will affect an institution’s participation in Title III and Title IV programs

On December 9, 2021, the Federal Trade Commission (F.T.C.) issued final regulations (Final Rule) to amend the Standards for Safeguarding Customer Information (Safeguards Rule), an essential component of the Gramm-Leach-Bliley Act’s (GLBA) requirements for protecting consumers’ privacy and personal information. Changes to the Safeguards Rule were effective on June 9, 2023.
The regulations use the terms “customer” and “customer information.” For an institution’s compliance with GLBA, customer information is obtained from providing a financial service to a student (past or present). Institutions or servicers offer a financial service when they, among other things, administer or aid in administering the Title IV programs, make institutional loans, including income share agreements, or certify or service a private education loan on behalf of a student.
The Department of Education conducts compliance audits, including the Gramm-Leach-Bliley Act (GLBA). GLBA audit findings will affect an institution’s participation in Title III and IV programs as any other determination of non-compliance. Failure to comply with GLBA will require resolution through a Corrective Action Plan (C.A.P.).
To reduce risk, an institution’s written information security program must include the following nine elements: Columbia Advisory Groups Governance, Risk, Compliance, and vCISO Security Services are equipped to handle all 9 Elements:
Element 1: Designates a qualified individual responsible for overseeing and implementing the institution’s information security program and enforcing the information security program
Element 2: Provides for the information security program to be based on a risk assessment that identifies reasonably foreseeable internal and external risks to the security, confidentiality, and integrity of customer information that could result in the unauthorized disclosure, misuse, alteration, destruction, or other compromise of such information, and assesses the sufficiency of any safeguards in place to control these risks
Element 3: Provides for the design and implementation of safeguards to control the risks the institution or servicer identifies through its risk assessment.
Element 4: Provides for the institution or servicer to regularly test or otherwise monitor the effectiveness of the safeguards it has implemented.
Element 5: Provides for implementing policies and procedures to ensure that personnel can enact the information security program.
Element 6: Addresses how the institution or servicer will oversee its information system service providers.
Element 7: Provides for the evaluation and adjustment of its information security program in light of the results of the required testing and monitoring; any material changes to its operations or business arrangements; the results of the required risk assessments; or any other circumstances that it knows or has reason to know may have a material impact the information security program.
Element 8: For an institution or servicer maintaining student information on 5,000 or more consumers, establishing an incident response plan should be addressed.
Element 9: An institution or servicer maintaining student information on 5,000 or more consumers addresses the requirement for its Qualified Individual to report regularly and at least annually to those with control over the institution on the institution’s information security program
For additional information, please review the final regulation:
Please let us know your questions, comments, or concerns. We would be more than happy to set up a meeting to discuss how Columbia Advisory Group. Security Services addresses each element.

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

Contact us at info@columbiaadvisory.com.

CMMC: What It Is and Why It Is Important

The Cybersecurity Maturity Model Certification (CMMC) is a security framework implemented by the US Department of Defense (DoD) to improve protection of the defense industrial base. Like other security frameworks, the CMMC has a collection of controls for processes and practices with the goal of achieving a certain level of cybersecurity maturity. The main purpose of the CMMC is to provide assurance to the DoD that a company holding federal contracts has the appropriate measures in place to safeguard Controlled Unclassified Information (CUI) and Federal Contract Information (FCI), and to account for how that information flows. It’s also a powerful framework that can apply to anyone looking to boost their security posture.

If the University uses Federal funds for research with the Department of Defense, you may want to consider CMMC certification. CAG can help with a pre-assessment to ensure the University passes the certification.

CMMC is a scalable framework, so dependent upon the sensitivity of data involved, a federal contract will require specific CMMC controls be in place. Currently, the CMMC has five levels. The higher the level, the more controls required. And because they are cumulative, CMMC Level 3 would demand implementing everything in the preceding two as well.

  • CMMC Level 1: Basic cyberhygiene—focused on safeguarding Federal Contract Information (FCI)
  • CMMC Level 2: Intermediate cyberhygiene—serve as a transition step in cybersecurity maturity
  • CMMC Level 3: Good cyberhygiene—protect Controlled Unclassified Information (CUI)
  • CMMC Level 4: Proactive—protect CUI and reduce risk of advanced persistent threats (APTs)
  • CMMC Level 5: Advanced/progressive—protect CUI and reduce risk of APTs

How Is CMMC different from other security frameworks?

The biggest difference is that it does away with self-attestation. With standards like NIST 800-171, you could self-attest you were following the appropriate controls and standards and win a federal contract. CMMC changes this by requiring that anyone seeking a federal contract with the DoD must receive certification from an approved CMMC third-party assessment organization (C3PAO).

You can easily perform self-assessments by leveraging resources made available by the Office of the Under Secretary of Defense for Acquisition & Sustainment. However, you will still need to engage a C3PAO to receive CMMC certification of the appropriate level to win a federal contract. During the audit by a C3PAO, they should be able to help identify any gaps that will prevent receiving certification. If you or your research entities are subject to CMMC, engaging with a C3PAO is going to be inescapable. The earlier you start, the more flexibility you will have in implementing any recommendations.

There is currently a grace period to allow CMMC to become fully implemented, but in the future federal DoD contracts will not be awarded without the appropriate certification.

Why is CMMC important to universities?

For Universities, CMMC is no different than any other set of standards or frameworks—it contains an established baseline of best practices, and controls and processes that must be implemented. In fact, most of the controls in CMMC are mapped directly to NIST 800-171. So, if you have already been building your cyber program around NIST 800-53 and NIST 800-171, you should look at CMMC as an opportunity to help you stand apart.

For Universities that have not traditionally implemented NIST or other security frameworks because it wasn’t a requirement for your stakeholders, this is an opportunity to own risk and reap the rewards. If you decided to implement the controls within CMMC Level 3—even if you don’t receive certification—you will have a more mature cybersecurity posture, a larger portfolio of services you can offer within your research, and improved scalability.

If you have made it this far and think CMMC doesn’t apply to you since you don’t support these types of projects, you may be interested to know that CMMC has the potential to work down the hierarchy from federal to state and local governments. When NIST 800-53 was originally released in 2005 as recommended security controls for federal information systems, it was intended for federal information systems. In August 2017, federal was removed to indicate that it may be applied to any organization. Many state governments, local municipalities, insurance providers, and public and private entities of all types have required NIST 800-53 controls and processes be followed for years.

One day, CMMC, or an evolution of it, may be just as prevalent as NIST 800-53. With the heightened public awareness concerning the risk cybersecurity threats pose, it’s likely we may eventually see self-attestation as a relic of the past.

CAG Performs Policy Assessments and Controls alignments according to the following standards

  • Gramm–Leach–Bliley Act (GLBA)
  • NIST 800-171
  • NIST 800-53
  • PCI Compliance
  • HIPAA
  • FERPA
  • TAC 202 or other state standards

If you would like to learn more about how CAG can advance your organization’s cyber security maturity, please contact info@columbiaadvisory.com.

ABOUT CAG:

CAG is a highly experienced IT consulting firm. With 100+ years of combined technology experience and business acumen, CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments. By focusing on simple, meaningful, and practical solutions combined with straight-forward analysis and recommendations, CAG’s team has experience in many regulatory and economic environments with companies and organizations of all sizes. CAG not only offers a deep understanding of IT, but its solutions are software and hardware agnostic. Whether a client is high growth or economically challenged, CAG can adapt to the complexities and nuances of that business. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. For more information, visit columbiaadvisory.com