Category: Managed Services

In the dynamic landscape of information technology (IT), organizations are constantly seeking ways to bolster their technical capabilities. One of these strategies includes staff augmentation – a model that allows companies to ‘borrow’ IT professionals from service providers or independent contractors. This approach helps fill immediate skill gaps and address short-term project needs.

Understanding Staff Augmentation: Short-Term Benefits and Long-Term Drawbacks

To clarify, staff augmentation is akin to an on-demand service. If you need extra hands for a specific project or to replace a key member temporarily, you can hire external resources. These professionals are paid by the hour and can be let go with a reasonable notice period. This method provides a simple cost model and quick scalability, all with minimal disruption to your existing IT team’s structure.

Take the case of ‘TechyCo,’ a fictional tech company. They once needed a team of data scientists for a six-month project. Rather than hiring full-time employees for a short-term requirement, they used staff augmentation, which proved cost-effective and efficient.

However, problems may arise if staff augmentation transforms into a long-term strategy. This model could lead to what we call ‘staff creep’ – a gradual increase in augmented staff over time. It could also create an ‘unrecognized head count’ that falls under the organization’s radar. To put it simply, you might end up with more augmented staff than you initially planned, which can inflate costs.

Also, contractors added as high-cost permanent staff may lead to challenges such as loss of knowledge control and business continuity. Without any obligation to deliver specific outcomes or transfer knowledge, significant organizational risk may build up over time.

Managed Services: A Strategy for Long-Term Growth

An alternative approach to long-term external sourcing is the managed services model, which can be compared to outsourcing. Here, you’re not hiring individuals, but contracting a company to deliver a specified outcome for a predetermined price.

The managed services model promotes value-based planning. It’s not just about hiring a skillset; it’s about ensuring an outcome, thus shifting the delivery risk to the provider. This model is usually more cost-effective overall and helps maintain operational continuity.

To illustrate, ‘TechyCo’ started a new project with a two-year timeline. Rather than using staff augmentation, they transitioned to a managed services model, engaging a service provider to deliver the entire project. This shift allowed them to focus on their core competencies while the managed service provider took care of the project’s technical aspects.

Overcoming Boundaries to Adapt Managed Services: 

Even with its benefits, some organizations hesitate to adopt the managed services model due to concerns about losing operational control. However, it’s important to remember that outsourcing doesn’t equate to relinquishing control. You can maintain control through well-defined contracts and strong relationship management.

Despite the initial complexity, shifting from staff augmentation to managed services can result in significant economic and service value. It’s about focusing on outcomes instead of individual skill sets. This shift ensures cost predictability and puts the delivery risk on the service provider.

Unlocking Additional Benefits of Managed Services:

The managed services model offers additional advantages. It provides a clear link between service, business needs, and cost, shifting the focus from resource utilization to optimizing the cost/service balance. It also offers scalability based on business demand and operational performance metrics tied to process excellence and outcomes.

Whether you choose staff augmentation or managed services depends on your specific needs, resources, and long-term goals. As a rule of thumb, staff augmentation works well for short-term, specific projects, while managed services offer a better approach for long-term and outcome-oriented projects. Understanding these models can help you make informed decisions strategically.

In our modern digital world, data is like gold. It helps organizations make smarter business decisions, improve how they work, and better understand their customers. But as we gather more and more data, it’s vital to have a good plan in place to manage it. That’s where data governance comes in. It’s all about making sure your data is available, useful, accurate, and safe. This involves making clear who does what, setting up rules and processes, and making sure your data is high quality and secure. Let’s look at why data governance is so important. 

Why Bother With Data Governance?

Better Data Quality 

One big win from data governance is that it helps you get better data. When you manage your data well, it’s easier to make sure your data is accurate, consistent, and up to date. This means you can make decisions based on data you can trust.

Improved Data Security

Data security is getting more important every day, especially with the rise of cyber-attacks and data breaches. Data governance helps you protect your data by setting up rules about who can do what, putting in processes for using data, and setting up measures to keep data safe from unauthorized access or theft. By having a good data governance plan, you can lower the risk of data breaches and keep sensitive information safe.

Data is Available When Needed

Data governance also makes sure that data is easy to get to for those who need it. When you manage your data well, it’s easier to look after, which means it’s there when you need it. This helps improve decision-making and efficiency, as staff can get the information they need faster.

Stay on the Right Side of the Law

Lastly, data governance helps you comply with data protection laws, like the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). These laws require strong data protection measures, and by using data governance, you can make sure you’re following these laws and avoid any expensive fines.

How Columbia Advisory Group gets it Right 

Columbia Advisory Group (CAG) knows how important data governance is and has put a great strategy in place to make sure its data is high quality, secure, and available when needed. We’ve made a plan that lays out who does what and provides guidelines for using data. This makes sure the data they use is accurate, consistent, and safe.  CAG has also used technology to help manage and look after their data. We use data management and analytics platforms, as well as security solutions that protect their data from unauthorized access or theft. By using these tools, CAG makes sure their data is managed in a way that’s effective and efficient. So, why not check us out and get your data in line?

In today’s competitive business landscape, organizations strive to achieve success by leveraging their unique strengths. One essential aspect of this strategy is identifying and harnessing core competencies—the distinctive skills and capabilities that set them apart. In this blog post, we will explore the significance of robust core competencies and their impact on performance. 

Unveiling Core Competencies:

Unearthing core competencies begins with a comprehensive assessment of internal resources and capabilities. This process involves analyzing various areas where the organization excels, such as research and development, technological innovation, or effective supply chain management. By identifying these core competencies, businesses gain a clear understanding of their unique strengths and competitive advantages.

Strategic Planning for Competitive Advantage:

Once core competencies are identified, they become the cornerstone of strategic planning. CIO magazine emphasizes the importance of allocating resources strategically to enhance and expand these competencies. By capitalizing on their strengths, organizations can innovate, develop superior products or services, and gain a competitive edge. Aligning competitive strategies with core competencies allows businesses to establish a strong market position, driving their success.

Differentiation Through Marketing Initiatives: 

Core competencies play a pivotal role in shaping effective marketing campaigns. Understanding target audiences and tailoring messaging to address their pain points is key to success. By leveraging core competencies, businesses can demonstrate how their offerings provide unique solutions that meet customers’ needs. This differentiation enables brands to position themselves uniquely, resonate with their target market, and command higher prices.

Streamlining Operations for Efficiency: 

Operational efficiency is a significant benefit of core competencies. Investopedia emphasizes the importance of aligning processes with these competencies [^2]. By focusing resources on areas of strength, businesses can streamline operations, eliminate redundancies, and optimize efficiency. This approach allows for effective resource allocation, cost reduction, and improved profitability without compromising quality.

Adapting and Overcoming Challenges: 

While core competencies provide a competitive advantage, it is crucial to remain agile and adaptable. Information Week highlights the importance of continuous evaluation and adaptation to address market dynamics and changing customer expectations. Organizations must consistently refine and expand their core competencies to sustain long-term growth and stay ahead of the competition.

Leveraging core competencies is a vital strategy for organizations seeking to maximize their success. By identifying and capitalizing on internal strengths, businesses can strategically allocate resources, differentiate themselves in the market, streamline operations, and achieve operational efficiency. The continuous evaluation and refinement of core competencies enable organizations to navigate challenges and stay competitive in a rapidly evolving business landscape.

The oil and gas industry is confronting an alarming reality: its vulnerability to cyber threats. The wake-up call came in May 2021 with the Colonial Pipeline attack, exposing the urgent need for robust cybersecurity measures. Factors like digitalization and the ever-evolving landscape of cybercrime have heightened the industry’s susceptibility. To protect critical national infrastructure, oil and gas companies must prioritize cybersecurity as an essential pillar of their digital strategy. In this article, we will explore the impact of cybersecurity on the oil and gas market and delve into the key cybersecurity value chains that can fortify the industry against emerging threats.

The Impact of Cybersecurity on the Oil & Gas Market:

The COVID-19 pandemic has reshaped the operating environment for oil and gas companies, leading to an increase in cyberattacks. Opportunistic attackers targeted remote-working employees who were navigating unfamiliar digital territories. Now, more than ever, oil and gas companies recognize the importance of safeguarding their operations from cyber threats. By investing in cybersecurity, companies can protect their assets, ensure operational continuity, and maintain the trust of their stakeholders.

Navigating the Digitalization Wave: 

Technological advancements, ranging from artificial intelligence (AI) and blockchain to cloud computing and the Internet of Things (IoT), have transformed the oil and gas industry. These innovations offer remarkable benefits, streamlining operations and enhancing competitiveness. However, embracing digitalization also opens up new avenues for cybercriminals to exploit. As technology becomes more intricate, organizations must adapt by adopting a proactive and vigilant cyber-aware stance to thwart attacks and protect critical assets.

Key Cybersecurity Value Chains: 

To fortify their defenses, oil and gas companies must focus on key cybersecurity value chains:

1. Hardware: Safeguarding mission-critical servers and safety-critical applications requires protecting chips from cyberattacks. Companies are increasingly designing their chips to ensure greater control and resilience against threats.
2. Software: A robust software infrastructure is essential for mitigating cyber risks. Areas such as identity management, network security, threat detection and response, cloud security, data security, email security, application security, unified threat management, and vulnerability management must be prioritized to establish comprehensive protection against cyber threats.
3. Services: Addressing cybersecurity challenges can be complex, requiring specialized expertise. Outsourcing services such as managed security services, post-breach response services, and risk and compliance services can provide the necessary knowledge and resources to stay ahead of vulnerabilities, detect and respond to threats effectively, and ensure compliance with industry regulations.

The Future of Cybersecurity in Oil and Gas: 

The Colonial Pipeline attack sent a clear message that cybersecurity concerns continue to pose a significant threat to the oil and gas industry. Industry leaders anticipate that cybersecurity will remain a disruptive force in the coming years. As the world grows increasingly unpredictable, the critical nature of oil and gas infrastructure amplifies the risk of cyberattacks. The convergence of operational technology (OT) and information technology (IT), coupled with inadequately protected infrastructure, makes oil and gas companies prime targets during future conflicts. Consequently, investing in robust cybersecurity measures is not only crucial for survival but also for maintaining a competitive edge in the industry.

In an era where cyber threats abound, the oil and gas industry must take decisive action to fortify its cybersecurity posture and protect critical operations. By investing in hardware, software, and services that address emerging cyber threats, companies can ensure operational continuity, protect valuable assets, and preserve the trust of stakeholders. The ever-increasing engagement with cybersecurity reflects its paramount importance in the industry, making it a chief concern that demands immediate attention.

Recognizing the High Stakes

In today’s interconnected world, the significance of cybersecurity cannot be overstated. Yet, despite the abundance of warnings and information available, many organizations neglect this critical aspect of their operations. Legacy tactics and outdated tools, combined with inadequate planning of cybersecurity programs, only serve to invite trouble and compromise the integrity of your company. As an experienced professional in the field of cybersecurity, I implore you to consider the consequences of disregarding this vital issue.

Alarming Realities: The Ever-Present Threat

The landscape of cyber threats is ever-evolving, as evidenced by the multitude of industry news and data depicting the insidious nature of cyberattacks. A recent report by the esteemed cybersecurity firm Sophos revealed that a staggering 97% of organizations experienced a breach within the last year alone. The spectrum of risks is wide-ranging from ransomware attacks to phishing scams and data theft. It is entirely plausible that your company, or those you closely collaborate with, may have already fallen victim to these cyber perils—or may do so in the near future.

The Costly Consequences: Beyond Reputational Damage

The economic ramifications of such breaches are truly eye-opening. In addition to reputational damage and legal fees, businesses face the costly repercussions of downtime and data loss. On average, the price tag associated with a breach exceeds $4 million, with ransomware attacks alone averaging nearly $2 million. While some may argue that these figures could vary, the underlying truth remains unchanged: the consequences are undeniably severe.

Data Valuation: Dispelling Dangerous Assumptions

Gone are the days when an excuse like “we don’t possess valuable data” suffices for ignoring cybersecurity. Virtually all businesses, regardless of their size or industry, collect and store sensitive information. This can include customer data, financial details, or even intellectual property. Furthermore, the fallout from inadequate cybersecurity measures extends beyond your own organization. When one company suffers a breach, it can propagate throughout the supply chain, causing a domino effect of financial loss and reputational harm.

The Ethical Imperative: Protecting Those You Serve

Choosing to disregard cybersecurity is not only financially irresponsible but also ethically wrong. Businesses, as well as the professionals driving them, carry an inherent duty to safeguard personal customer information and employee data. Negligence in this regard can have far-reaching implications, affecting the lives and livelihoods of countless individuals.

Universal Vulnerability: No Company is Immune

It is important to realize that hackers do not discriminate based on company size or industry. They will exploit any business that possesses valuable data. Cybersecurity is no longer a luxury or an afterthought; it has become a fundamental necessity. Ignoring it is akin to neglecting physical security measures such as locks and alarms. As cybercriminals continually evolve their tactics, it is imperative that your cybersecurity measures keep pace. Too often, headlines reveal that at some point in the chain of events, a crucial misstep occurred, leaving organizations vulnerable for days, weeks, or even months before the ultimate breach occurred.

Emphasizing Comprehensive Measures: Principles Over Products

To effectively protect your organization, it is crucial to prioritize cybersecurity principles over individual products and tools. Emphasize comprehensive and proactive security principles, such as active visibility, monitoring, detection, and resolution of anomalous conditions across applications, identities, behaviors, infrastructure, cloud, endpoints, and data. Furthermore, cybersecurity awareness should encompass critical areas such as patching, monitoring, DevOps, and disaster recovery.

Ignorance is a Costly Mistake

Statistics unequivocally demonstrate that cyberattacks pose a prevalent threat to  businesses of all sizes. The cost of ignoring these risks is far too high to ignore. Failing to acknowledge the value of your company’s data leaves you vulnerable to attacks and further victimization. As a responsible professional, it is your duty to safeguard your organization’s future by prioritizing cybersecurity and ensuring that comprehensive measures are in place to protect against potential threats. Remember, ignorance is not bliss—it is a costly mistake that no business can afford to make.

Over the past few years, Columbia Advisory Group (CAG) has been instrumental in helping improve the State of Texas’ cybersecurity posture. CAG has completed over 200+ Texas Cybersecurity Framework (TCF) assessments of State of Texas Agencies and Higher Education Institutions.   The TCF is a NIST 800-53/171-based framework assessment for the Texas Department of Information Resources (DIR). The TCF offers a uniform language for addressing and managing cybersecurity risk cost-effectively, aiming to bolster cybersecurity without imposing additional regulatory burdens on agencies. The TCF is aligned with the NIST framework, offering five continuous functions that concurrently manage cybersecurity risks: Identify, Protect, Detect, Respond, and Recover. These functional areas are encapsulated within 42 total security control objectives, guiding organizations in identifying, assessing, and managing their unique cybersecurity risks.

CAG’s proficiency in handling these functions has been a cornerstone in successfully implementing the TCF. By comprehensively navigating through these security control objectives, CAG has enabled valuable insights into each agency’s cybersecurity posture, leading to the identification and resolution of potential vulnerabilities.

The TCF also incorporates a maturity model that helps organizations better understand, manage, and reduce cybersecurity risks. The concept of “maturity” in this context refers to the degree of implementation and optimization of processes, ranging from ad hoc practices to actively optimized processes. CAG’s adeptness in determining the maturity level of each security control objective has significantly aided the agencies in progressing towards higher maturity levels, thereby enhancing their cybersecurity readiness.

CAG’s extensive involvement in the execution of TCF assessments illustrates a deep understanding of the framework and a capacity to apply it effectively across a diverse range of agencies, including the TxDOT, Texas Tech University, Health and Human Services, PUC, Texas Parks, and Wildlife and the Secretary of State among others. CAG delivers up to 40 TCFs annually via an MSA with a Texas-based multinational service provider on the DIR contract.

CAG’s expertise and commitment to bolstering Texas’s cybersecurity landscape provide a compelling case study of a successful public-private partnership. CAG’s approach to the TCF has dramatically improved the digital resilience of the Texas public sector, demonstrating the potential for such collaborations to manage large-scale cybersecurity challenges successfully.

The story of CAG’s work with the Texas DIR illustrates how a public-private partnership, when underpinned by a deep understanding of an effective cybersecurity framework, can significantly enhance the security posture of public sector entities. The benefits of this approach extend far beyond cybersecurity readiness, fostering a more informed workforce that remains the first line of defense against cyber threats.