Staying ahead of the Technology Curve. Why it is Important to Have a Planned Hardware Refresh Cycle

A common challenge in higher education often centers around managing technology lifecycles, which can be crucial. Technology is constantly evolving and improving, and hardware can quickly become outdated. At times, even before it has been installed and put into service. In addition, every capital equipment purchase incurs expense costs regarding support agreements, labor for supporting assets, configuring assets, patches, etc.

Technology departments continually work towards addressing the challenges which include, but are not limited to:

    • Planning changes, upgrades, and budgeting, including depreciation of assets.
    • Management and justification of unplanned cost per incident (i.e., fix on failure) due to asset failure and replacement.
    • Mitigating risk related to security, reliability, performance, usability, obsolescence/maintainability, etc.
    • Addressing audit findings for at-risk assets no longer supported by the vendor.
    • Elevating resource skill sets, knowledge and maintaining technical relevance.

Refreshing technology is of vital importance. The inhibitors to these challenges are often external: IT models driven by departmental projects and CAPEX budgets inherent in a cost center model.

One example of refreshing hardware’s importance is seen in the aviation industry, as outlined in a recent Wall Street Journal article. The Federal Aviation Administration (FAA) issued a “Notice to Airmen” (NOTAM) warning pilots and airlines about the potential risks of using older navigation hardware. The NOTAM stated that some older navigation hardware might not properly process satellite signals transmitted by the next generation of GPS satellites. This highlights the importance of regularly upgrading and refreshing hardware to stay current with the latest technology and ensure systems function properly.

The higher education market greatly benefits from a managed approach to upgrading and refreshing hardware. With the growing emphasis on technology in classrooms, universities and colleges must ensure that their hardware is up to date to provide students with the best possible learning experience. This includes upgrading and refreshing equipment such as computer labs, classrooms, and lecture halls. Obsolete computer equipment will no longer be able to support the current Operating Systems (OS), thus no longer be supported for security patching. They may also not support modern software. Upgrading hardware also allows institutions to adopt new and innovative teaching methods, such as online and blended learning, which are becoming increasingly popular.

Higher Education can mitigate some of these costs by leveraging cloud technologies for servers. Using capital server purchases requires purchasing hardware to meet peak demand, thus, over-purchasing capacity is needed for only 20% of the year. Cloud technologies can provide right-sized servers with in-place server “upgrades” or “downgrades” dynamically. This provides better cost management. It also offers the advantage of reducing the number of servers where a single, more powerful computer can be used to consolidate multiple smaller servers, thus lowering overall cost and support effort.

Yet some hardware assets live on the campus, such as external and in-building network infrastructure and classroom technologies. Failure to keep up with network technologies can translate into poor performance with newer laptops/phones/tablets, etc. In addition, known security vulnerabilities in obsolete equipment pose a significant risk. Cybersecurity audit findings for obsolete network equipment can cost millions of dollars to retrofit.

In conclusion, upgrading and refreshing hardware is essential to maintaining any system’s reliability and efficiency. This is particularly true in industries that rely heavily on technology, such as aviation, commercial, and higher education markets. Staying current with the latest hardware allows businesses and organizations to improve efficiency, stay competitive and provide the best possible service to customers and students.   Staying current with technology is a strategic and financial decision.  Can businesses afford to wait to invest in technology only after failure?

Leaders need to pay attention to the technology mix within their organization.  As technology stacks reach their peak simultaneously, the organization’s resources will be consumed by operational plays while contributing little to strategic development.   Consequently, leaders face the challenge of escaping the trap of rigidly staying too long with a set of successful technology ventures.  New technology platforms are always needed, and the skills to transform from old to new are demanded.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

Tim Taylor

Director ITSM

Why are Compliance and Related Controls so important in IT?

Policies and industry standards help to ensure the confidentiality, integrity, and availability of sensitive information. For example, higher education institutions must protect student data and financial information through FERPA and other regulations, healthcare organizations must comply with HIPAA regulations to protect patient information, and financial institutions must comply with PCI-DSS to protect credit card information. Compliance with these regulations helps prevent data breaches and other security incidents that could significantly harm individuals or organizations.

Maintaining compliance helps to protect organizations from financial and reputational damage. Failing to comply with regulations can result in significant fines and penalties and damage to the organization’s reputation. For example, organizations that fail to comply with GDPR can be fined up to 4% of their annual revenue or $20 million, whichever is greater.

Maintaining regulatory compliance also helps to ensure the proper functioning of IT systems and processes. For example, IT general controls such as change management and incident management help to ensure that changes to systems and processes are made, controlled, and authorized and that incidents are quickly identified and resolved. One of the biggest causes of a data breach is the failure to patch software systems, so many companies and institutions have policies and compliance controls to ensure this is done. This helps minimize the risk of system failures and other issues that disrupt business operations.

In summary, compliance and related IT controls are critical for protecting sensitive information, preventing financial and reputational damage, and ensuring the proper functioning of IT systems and processes.

Gartner and EDUCAUSE recognize this importance and have published several reports, papers, and studies on the topic. Gartner, for example, has published reports on IT risk management and compliance, as well as studies on developing a successful compliance program. EDUCAUSE has published several papers and guides on various compliance-related topics, such as data security and HIPAA compliance for higher education institutions. Both organizations offer a wealth of information, guidance, and best practices for organizations looking to improve their compliance and control practices.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

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David McLaughlin

CEO

Do’s and Dont’s of Software Selection

Software selection is a crucial process for organizations looking to enhance their productivity and efficiency. The right software can streamline processes, automate manual tasks, and provide valuable insights into business operations. However, making the wrong selection can lead to frustration, wasted resources, and a negative impact on productivity. At CAG, we do many software selection projects for clients as a standalone or part of more extensive managed service agreements. In this blog post, I will discuss some of the dos and don’ts of software selection we have learned over the years.

Do’s of Software Selection

Buy In:
Ensure you have the right stakeholders involved and committed to the process. Educate them on why the process is necessary, how long it will take, and what their time commitment will need to be.

Define your requirements:
Before searching for the right software, you must define your requirements. This includes identifying the specific business problems you want to solve and the features and capabilities required to address them.

Consider your budget:
Software selection involves making a significant investment, so it’s essential to consider your budget. Determine how much you’re willing to spend and look for software that offers the needed features within your budget constraints.

Consider alternatives:
Upgrading or adding capabilities to existing systems, better user training, and/or enhanced support. Sometimes the best solution is already there and needs to be better utilized.

Research potential vendors:
Do your research on potential vendors. Look for a vendor with a proven record, a compelling reputation, and a history of providing high-quality software solutions.

Evaluate vendor support:
Consider the level of support you’ll receive from the vendor. Look for a vendor that offers excellent customer support, including training, technical support, and maintenance.

Don’ts of Software Selection

Don’t rush the process:
Software selection is a complex process that requires careful consideration and research. Don’t rush the process, or you may make a hasty decision that you’ll regret later.

Don’t forget about scalability:
When selecting software, it’s important to consider the future. Don’t forget to look for software that is scalable, so you can continue to use it as your business grows.

Don’t forget about the soft costs:
Large-scale organizational change can cause a lot of uncertainty with users, negatively impacting productivity and your vendors and customers.

Don’t overlook security:
Security is a critical concern in today’s digital world, and some organizations also have regulatory requirements for security. Don’t overlook this factor when selecting software, as a security breach can seriously affect your organization.

Don’t rely solely on vendor presentations:
Vendor presentations can be misleading, and it’s important to do your research.

Expect the unexpected:
Users will find potential solutions that haven’t been considered until the middle of the process, and vendors who have capabilities that weren’t surfaced in the research will pop up.  Maintain your process, but make sure you have a way of managing added information that comes up during the process.

In conclusion, the software selection process is critical to the success of any organization. By following the do’s and don’ts of software selection, according to Gartner, organizations can make informed decisions that will lead to enhanced productivity, efficiency, and profitability. The key is to take the time to involve stakeholders in the process, define your requirements, research potential vendors and options, and carefully evaluate and plan for the impact the solution will have on the organization. With careful consideration and diligence, organizations can find the right software to meet their needs and achieve their goals.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

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David McLaughlin

CEO

What is Salesforce Education Cloud and Why Should Higher Education Consider It?

Salesforce Education Cloud is a cloud-based platform designed specifically for the education industry. It provides tools and resources that can help educators, administrators, and students manage, track, and analyze academic data, as well as communicate and collaborate more effectively. Some specific use cases for Salesforce Education Cloud include:

  1. Student and academic data management: Education Cloud can be used to store and manage student records, including demographics, grades, transcripts, and other relevant information. This can help educators and administrators keep track of student progress and identify areas for improvement.
  2. Course and program management: Education Cloud can be used to create and manage courses and programs, including schedules, curricula, and assessments. This can help educators and administrators track student progress and ensure that students are meeting academic goals.
  3. Collaboration and communication: Education Cloud provides platform for collaboration and communication, such as group chat and file sharing, which can be used by educators, students, and administrators to work together more effectively.
  4. Analytics and reporting: Education Cloud includes a range of analytics and reporting tools that can be used to track student progress and identify areas for improvement. This can help educators and administrators make data-driven decisions about how to best support student success. 

There are several reasons why higher education institutions should consider implementing Salesforce Education Cloud:

  1. Improved student engagement: Salesforce Education Cloud provides tools and resources to help higher education institutions better engage with their students. By using the platform, institutions can track student interactions, provide personalized support, and keep students informed about important updates and events. This can help to improve student satisfaction and retention rates.
  2. Increased efficiency: Salesforce Education Cloud can help higher education institutions streamline their operations and increase efficiency. By using the platform, institutions can automate many administrative tasks, such as scheduling, course registration, and student record-keeping. This can free up time and resources that can be better utilized in other areas of the business.
  3. Enhanced collaboration: Salesforce Education Cloud also provides tools and resources to help higher education institutions improve collaboration and communication between faculty, staff, and students. By using the platform, institutions can easily share documents, collaborate on projects, and communicate with students in real-time.
  4. Better data management: Salesforce Education Cloud can also help higher education institutions improve their data management processes. By using the platform, institutions can easily store and access student data, such as transcripts, enrollment records, and course schedules. This can help to improve decision-making and better track student progress.
  5. Configuration: Salesforce Education Cloud is highly configurable, which means that higher education institutions can tailor the platform to meet their specific needs. Institutions can choose which features and modules to use and can integrate the platform with other systems and tools.

In conclusion, Salesforce Education Cloud can provide numerous benefits to higher education institutions, including improved student engagement, increased efficiency, enhanced collaboration, better data management, and customization. By implementing Salesforce Education Cloud, higher education institutions can streamline their operations and better serve their students.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

Sameer Vitvekar

MS in Business Analytics, Accounting, and Economics

What is CMMC 2.0, and Why Must I Comply With it if I am a Small Business?

The Cybersecurity Maturity Model Certification (CMMC) is a framework developed by the U.S. Department of Defense (DoD) to ensure that contractors and other organizations that handle sensitive information for the DoD have adequate cybersecurity controls in place. The CMMC framework includes three- levels of cybersecurity maturity, with Level 1 representing the most entry-level of cybersecurity and Level 3 representing the highest level, expert.

CMMC version 2.0 is the latest version of the framework, which was released in 2021. It includes several updates and improvements over previous versions, including:

  1. CMMC 2.0 streamlined model focuses on the most critical requirements. In addition, CMMC 2.0 reduces the model from 5 to 3 compliance levels and is aligned with NIST cybersecurity standards.
  2. A new certification process: CMMC 2.0 introduces a new certification process designed to be more streamlined and efficient. This process includes assessments and audits by third organizations accredited by the CMMC Accreditation Body (CMMC-AB).
  3. A focus on supply chain security: CMMC 2.0 includes a greater emphasis on supply chain security, with specific requirements for protection against the introduction of malicious software and other cyber threats through the supply chain.

If you are a small business that works with the DoD or handles sensitive information for the DoD, it is crucial to comply with CMMC 2.0 to protect your organization and your customers from cyber threats. Failure to comply with CMMC 2.0 could result in lost contracts and other negative consequences for your business.

In addition to helping protect your business and your customers, complying with CMMC 2.0 can also have other benefits, such as:

  1. Improved cybersecurity: By implementing the cybersecurity practices outlined in CMMC 2.0, you can improve your overall cybersecurity posture and reduce your risk of cyber incidents.
  2. Enhanced reputation: By demonstrating your commitment to cybersecurity through CMMC 2.0 compliance, you can enhance your reputation as a reliable and trustworthy business partner.
  3. Increased competitiveness: As more organizations begin implementing CMMC 2.0, compliance may become necessary for doing business with the DoD and other government agencies. Demonstrating compliance can increase your competitiveness and position your business for future growth.

Cybersecurity Maturity Model Certification 2.0 recently entered the Defense Department’s rulemaking process. The rulemaking process is the final step before it becomes an official requirement. However, despite questions about the industry’s cybersecurity capabilities and the challenging documentation process, defense companies could be required to comply with CMMC for new contracts as soon as May 2023.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

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Brad Hudson

VP of Cyber Security

Why is it a Good Idea for Higher Education to Outsource its Cybersecurity Framework Assessments and Consider Hiring a Fractional vCISO

There are several reasons why higher education institutions should consider outsourcing their Cybersecurity Framework Assessments (NIST Cybersecurity Framework, HIPAA, GDPR, etc.) and hiring a fractional virtual Chief Information Security Officer (vCISO).

First and foremost, outsourcing Cybersecurity Framework Assessments can provide higher education institutions with access to a greater level of expertise and experience. Cybersecurity Framework Assessments, such as NIST Cybersecurity Framework, HIPAA, GDPR, etc., are a comprehensive set of security and privacy controls used by many organizations, including higher education institutions, to ensure the confidentiality, integrity, and availability of their systems and data. However, conducting these assessments can be a complex and time-consuming process that requires specialized knowledge and skills. By outsourcing these assessments to a qualified third party, higher education institutions can leverage the expertise and experience of professionals who have a deep understanding of numerous Cybersecurity Frameworks and how to implement their controls effectively.

Another reason to outsource Cybersecurity Framework Assessments is to ensure that the evaluation is conducted unbiasedly and objectively. In organizations that perform internal assessments, the risk of bias or subjectivity creeps into the process. Unfortunately, this can lead to an incomplete or inaccurate measurement of the organization’s security posture; in turn, this can increase the chances of an incident, such as a breach or intrusion, that may result in the loss, damage, or disclosure of assets. By outsourcing the assessment to a third party, higher education institutions can ensure that the evaluation is performed unbiasedly and objectively, providing a more accurate picture of their security posture.

After a cybersecurity framework assessment has been conducted, it’s paramount that a Governance, Risk, and Compliance Program is put in place to manage risk moving forward. In addition, a security program and plan need to be developed to track and remediate deficiencies identified during the assessment. Therefore, CAG recommends hiring a fractional vCISO to guide higher education institutions through the Governance, Risk, and Compliance minefields. A fractional vCISO is a professional who works remotely part-time or on a contract basis, providing expert guidance and support to the organization’s security efforts. In addition, a fractional vCISO can offer a range of services, including conducting risk assessments, developing, and implementing security policies and procedures, and providing guidance on compliance with regulatory requirements such as NIST, GDPR, HIPAA, and FERPA.

In conclusion, there are several reasons why higher education institutions should consider outsourcing their Cybersecurity Framework Assessments and hiring a fractional vCISO. These approaches can provide higher education institutions access to greater expertise and experience, ensure that assessments are conducted unbiased and objectively, and build a robust Governance, Risk, and Compliance program through a fractional vCISO. In addition, by leveraging these resources, higher education institutions can strengthen their security posture and better protect their systems and data.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

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Brad Hudson

VP of Cyber Security

Why the Use of Location-Based Wi-Fi Data is an Excellent Tool for Higher Education Facilities Planning?

The use of location-based Wi-Fi data can be an excellent tool for higher education facilities planning for several reasons:

Improved understanding of how facilities are being used: By analyzing location-based Wi-Fi data, higher education institutions can gain a better understanding of how their facilities are being used by students, faculty, and staff. This can include things like which areas are most popular, how long people stay in different locations, and which times of day are busiest. This information can be valuable for identifying areas of the campus that may be underutilized or overcrowded, and for making informed decisions about how to optimize the use of facilities.

Better planning and resource allocation: By analyzing location-based Wi-Fi data, higher education institutions can better plan and allocate resources for facilities and services. For example, they may be able to identify areas of the campus where additional study spaces or resources are needed, or where certain services (such as printing or charging stations) are being heavily used. This information can be used to inform decisions about where to allocate resources and which facilities or services to prioritize.

Enhanced safety and security: By analyzing location-based Wi-Fi data, higher education institutions can improve safety and security on their campuses. For example, they may be able to identify areas of the campus that are particularly vulnerable to crime or other safety risks and take steps to address those issues. Similarly, they may be able to use location data to track the movements of individuals on campus and respond more quickly to emergencies or other safety concerns.

Improved student experience: By using location-based Wi-Fi data to understand how students are using facilities and services, higher education institutions can improve the overall student experience on campus. For example, they may be able to identify areas where students are having trouble accessing resources or services and take steps to improve those areas. Additionally, they may be able to use the data to identify opportunities for enhancing the student experience through new or improved facilities or services.

Overall, the use of location-based Wi-Fi data can provide higher education institutions with valuable insights that can inform their facility’s planning and help them optimize the use of resources, improve safety and security, and enhance the student experience.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

Toby Buckalew

CIO

Transportation Security Administration Cybersecurity Pipeline Compliance Requirement

The Transportation Security Administration (TSA) is a U.S. government agency that is responsible for providing security for the nation’s transportation systems, including the aviation, rail, and highway sectors. As part of its mission, the TSA has established cybersecurity standards and requirements for certain transportation systems to ensure that they are secure and compliant with federal regulations.

The TSA Cybersecurity Pipeline Compliance (TSACPC) requirement applies to certain transportation systems that are considered critical infrastructure.  Owner/Operators impacted should have received a memorandum. This requirement is designed to ensure that these systems have robust cybersecurity controls in place to protect against cyber threats and vulnerabilities.

To meet the TSACPC requirement, transportation systems must implement a range of cybersecurity controls and practices, including:

    • Institutions must have a defined Cybersecurity Implementation Plan
    • Network segmentation: Systems must be segmented and access to sensitive areas of the network must be restricted.  Logical zones must be defined based on criticality and risks.
    • Access Control: Must be based on the principles of least privilege and separation of duties, or compensating controls must be defined.
    • Encryption: Data transmitted over networks must be encrypted to protect against unauthorized access.
    • Network security monitoring: Systems must be monitored for security threats and vulnerabilities.
    • Vulnerability management: Systems must be regularly tested for vulnerabilities and any identified vulnerabilities must be promptly addressed.
    • Multi-factor authentication for access to industrial control workstations or specify what compensating controls are in place.
    • Security incident response: Institutions must have a plan in place for responding to security incidents, including containment, preservation, recovery, and annual testing.

Assessment Program: Measuring the effectiveness of the Cybersecurity Program, performing architectural design reviews, and other assessment capabilities such as penetration testing. Overall, the TSACPC requirement is designed to help ensure that critical transportation systems are secure and compliant with federal regulations and can protect against cyber threats and vulnerabilities.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

Lori Demello

Director, Compliance and Risk Management

What is TAC 202?

What is TAC 202?

Texas Administrative Code Chapter 202 (TAC §202) is a set of rules and regulations that outline the minimum information security and cybersecurity responsibilities and roles at state agencies and institutions of higher education in Texas. This chapter is designed to protect the confidentiality, integrity, and availability of information systems and data within these organizations and ensure they are secure against potential cyber threats.

One of the critical provisions of TAC §202 is the requirement that agencies and institutions of higher education use the TAC §202 Security Controls Standards Catalog. This catalog is based on the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53, R4, a widely-recognized security standard for information systems. The security controls catalog is designed to provide a common language and minimum standards for implementing security measures, which helps to ensure that all agencies and institutions use consistent and effective security practices. By adhering to these standards, these organizations can reduce their risk of cyber-attacks and data breaches, which can seriously affect their operations and reputation. Additionally, using a centrally-managed controls catalog can help streamline the implementation of security measures, as it provides a clear set of guidelines that can be followed.

One of the primary responsibilities of agencies and institutions of higher education under TAC §202 is to implement appropriate security measures to protect their information systems and data. Institutions should conduct regular risk assessments to identify potential vulnerabilities and implement controls to mitigate those risks. It also includes implementing measures to protect against unauthorized access to systems and data, such as firewalls and intrusion detection systems.

TAC §202 also requires agencies and institutions of higher education to have robust incident response plans to effectively respond to and recover from cyber attacks or data breaches. An Incident Respons Plan is a document that outlines an organization’s procedures, steps, and responsibilities of its incident response program. In addition, these organizations need to have a strategy to communicate with stakeholders about the incident to minimize any potential impacts on their operations or reputation.

In addition to implementing security measures, TAC §202 also requires agencies and institutions of higher education to have a strong focus on cybersecurity awareness and training. Security awareness includes providing regular training to employees on how to identify and prevent cyber threats and report potential incidents. It is also essential for these organizations to have a culture of cybersecurity in which employees are encouraged to be vigilant about protecting information systems and data.

Overall, TAC §202 is an essential set of rules and regulations that help to ensure the security and integrity of information systems and data within state agencies and institutions of higher education in Texas. By following the standards outlined in the TAC §202 Security Controls Standards Catalog, these organizations can effectively protect themselves against cyber threats and maintain the trust and confidence of their stakeholders. TAC §202 plays a vital role in the cybersecurity landscape of Texas.

SOC 2 compliance refers to a set of privacy and security standards for service providers designated by the AICPA (American Institute of Certified Public Accountants). Although complying with SOC 2 is not mandatory, customers often demand it from organizations they interact with, especially cloud-based services, to ensure that their data is protected. Organizations looking to meet compliance standards must ensure specific service controls and procedures regarding their information systems’ confidentiality, security, availability, and processing integrity. The systems include the organization’s people, processes, technology, physical infrastructure, and servers.

What is a SOC 2 Report?

To get a SOC 2 report, an organization providing services must undergo a third-party audit. The SOC 2 auditor will be either an American Institute of Certified Public Accountants (AICPA) certified firm or a CPA (Certified Public Accountant). They will evaluate your security posture and determine if your controls, policies, and processes comply with the SOC 2 requirements.

The audit reports assess if the service providers undergoing the review have drafted and implemented effective procedures meeting the SOC 2 objectives. Enterprises that successfully pass the SOC 2 audit use the compliance designation to demonstrate that they are committed to the security and privacy of their customers and stakeholders.

SOC 2 is one of the three types of SOC reports. The other two are SOC 1 and SOC 3. A brief description of all three follows:

  • SOC 1 Reports: AICPA mainly developed the SOC 1 framework targeting third-party service providers, which assures your clients that you are handling their financial information safely and securely. SOC1 reports giving your clients an objective evaluation regarding controls addressing compliance, operations, and internal controls over financial reporting.
  • SOC 2 Reports: The SOC 2 framework helps businesses demonstrate their compliance with security controls. After organizations started measuring the effectiveness of their security controls through the SAS 70 audit standard, AICPA developed SOC 2 with an emphasis on security. It is rooted in the Trust Services Criteria or TCS (discussed later). Iassuresut the internal controls related to TSC and comprehensive information on auditor’s testing in an organization.
  • SOC 3 Reports: The AICPA says that an organization prepares a SOC 3 report to meet the requirements of clients who want assurance regarding the controls related to processing integrity, security, availability, privacy, or confidentiality of a service provider but do not know how to use a SOC 2 report effectively. Thus, SOC 3 contains the same information as SOC 2 but is drafted for a general audience.

Understanding SOC 2 Reports:

  • SOC 2 Type 1: This report focuses on the ‘design’ of an enterprise’s security controls at a specific moment. It describes the existing controls and procedures, reviewing the documents around these controls. Furthermore, it validates the adequacy of all administrative, logical, and technical controls.
  • SOC 2 Type 2: It focuses on the ‘design’ and ‘operating effectiveness’ of controls and takes longer to assess the controls, typically between 3-12 months, and includes the auditor running penetration tests to monitor how the organization handles data security risks over a period. The independent review confirms that the enterprise strictly complies with the requirements outlined by AICPA. The SOC 2 Type 2 audit process includes:
    • Reviewing the audit scope
    • Creating a project plan
    • Testing controls for design and operational effectiveness
    • Authenticating the results
    • Delivering the organization’s report.

Organizations new to compliance can easily confuse SOC 2 Type 1 and Type 2 reports. SOC 2 Type 1 differs from Type 2 in that it assesses the security setup and process design at a specific time. On the other hand, the Type 2 report (also written as “Type II”) estimates how adequate the controls are over a more extended period by observing operations for usually six to 12 months.

Why Would You Need to Comply with SOC 2?

Following are the six reasons why organizations must obtain a SOC 2 compliance report:

  • Cost-effectiveness: Some businesses might think that audit costs are high. However, a SOC 2 audit helps avoid security breaches that are far costlier. For instance, in 2021, a data breach cost more than $4.2 million on average – a figure rising yearly.
  • Competitive advantage: A SOC 2 report will give you an edge over competitors who cannot demonstrate compliance.
  • Peace of mind: Passing the stringent SOC 2 audit assures improved security posture for your networks and information systems.
  • Regulatory compliance: SOC 2’s requirements sync with other frameworks, like the International Organization for Standardization’s ISO 27001 and Health Insurance Portability and Accountability Act (HIPAA). Thus, the certification can boost your organization’s overall compliance efforts.
  • Insights: A SOC 2 report gives valuable insights into your business’s risk and security posture, internal controls governance, vendor management, regulatory oversight, and more.

What is Required for SOC 2 Compliance?

You can attract more business with security covered. However, those operating in the finance or banking sector or an industry where confidentiality and privacy are paramount must achieve a higher compliance standard. AICPA defines SOC 2 based on the Trust Services Criteria, which have the following principles:

  • Security: It focuses on operational/governance controls to protect your data and demonstrate that systems at a service organization are protected against unauthorized access and other risks that could impact the service organization’s ability to provide the services promised to clients. All SOC 2 requirements are optional except those that fall under Security. Selecting additional SOC 2 principles may vary based on the type of data you store or process,
  • Availability: It focuses on the accessibility of the system and how you maintain and monitor your infrastructure, data, and software to ensure you have the system components and processing capacity to meet your business objectives.

SOC 2 compliance requirements in the ‘Availability’ category include:

  1. Measuring current usage: Establishing a capacity management baseline to evaluate the risk of availability caused by capacity constraints.
  2. Identifying environmental threats: Assessing ecological threats that can impact system availability, like adverse weather, power cuts, fire, or failure of environmental control systems.
  • Processing integrity: It focuses on delivering the correct data at the right time and place. Furthermore, data processing must be accurate, valid, and authorized.

SOC 2 compliance requirements in the ‘Processing integrity’ category include:

  1. Creating and maintaining records for system inputs: Compiling accurate records of all the system input activities.
  2. Defining processing activities: This ensures that the products or services meet specifications.
  • Confidentiality: It restricts disclosure of and access to private data so that only specific, authorized organizations or people can view it. Confidential data can include business plans, sensitive financial information, customer data, or intellectual property.

SOC 2 compliance requirements in the ‘Confidentiality’ category include:

  1. Identifying confidential information: Implementing procedures to identify personal and sensitive information when you create or receive it and determine how long you must retain it.
  2. Destroying confidential information: Implementing procedures to erase sensitive information identified and marked for destruction.
  • Privacy: It focuses on the organization’s adherence to the client’s privacy safeguards and AICPA’s generally accepted privacy principles (GAPP). The SOC category considers methods for collecting, using, and retaining personal information and the process for the disposal and disclosure of data.

SOC 2 compliance requirements in the ‘Privacy’ category include:

  1. Using clear and conspicuous language: The organization’s privacy notice must be clear and coherent, leaving no chance for misinterpretation.
  2. Collecting information from reliable sources: The organization confirms third-party data sources are trustworthy and operates its data collection process legally and fairly.

Additional SOC 2 Compliance Checklist

SOC 2 compliance bases itself on the five Trust Services Categories: availability, processing integrity, confidentiality, privacy, and security. Security forms the SOC 2 compliance baseline and includes broad criteria familiar to all trust service categories.

The security principle focuses on the service’s asset and data protection against unauthorized access or use. Organizations can implement access controls to prevent unauthorized data removal, malicious attacks, misuse of the organization’s software, or unsanctioned disclosure of organizational information.

The essential SOC 2 compliance checklist (that will satisfy the auditor) should address these controls:

  • Physical and logical access controls: How the organization restricts and manages physical and logical access to prevent unauthorized access.
  • System operations: How the organization manages its system operations to detect and prevent deviations from set procedures.
  • Change management: How the organization implements a controlled change management process and mitigates unauthorized changes.
  • Risk management: How the organization identifies and develops risk mitigation activities while navigating business disruptions and using vendor services.

Does Law Require SOC 2 Certification?

Generally, you do not need SOC 2 compliance certification legally. However, most Software-as-a-system (SaaS) and business-to-business (B2B) vendors should consider getting certified if they haven’t already because SOC 2 is a crucial requirement in vendor contracts.

Can You Use Software to Speed Up SOC 2 Compliance?

As mentioned, SOC 2 primarily revolves around policies and processes and is concerned little about technical tasks. Hence, there is no dedicated, automated tool that will quickly make your business SOC 2 compliant.

Furthermore, the SOC 2 requirements are not prescriptive; hence you must define your processes and controls for SOC 2 compliance and then use automated tools to make their implementation easy. Thus, a system will monitor and alert you whenever a technical control failure occurs. For example, suppose one of the limits of your control offers access to your systems to specific administrators. You can deploy a tool that tracks and retrieves the status of permissions in real-time.

For every implemented control, think of the evidence you will present to the auditor. You must remember that defining a rule is merely a part of the SOC 2 compliance requirements; you must demonstrate that it works effectively. 

SOC 2 Vs. SOC 1: How To Determine if the SOC 2 Audit is for You?

CPAs may choose to go for either a SOC 1 or SOC 2 compliance audit. You must comply with SOC 2 Type 2 if you store customer data. To determine if you require a SOC 2 audit, you must start by knowing how SOC 2 differs from SOC 1.

  • SOC 1: SOC 1 compliance considers controls relevant to an organization’s internal control over financial reporting. The reports can be either Type 1 or Type 2. The Type 1 report signifies that the enterprise suitably defines and implements the rules in operation. The Type 2 report would offer these assurances, including an opinion if the controls were adequate throughout an extended period.
  • SOC 2: SOC 2 compliance is voluntary for service organizations who wish to demonstrate their commitment to information security. Same as above, SOC 2 reports are also of two types.

Your organization must pursue SOC 1 if your services affect your clients’ financial reporting. For example, if your enterprise creates software processing your clients’ collections and billing data, you are impacting their financial reporting, and hence a SOC 1 is appropriate. Another reason enterprises prefer SOC 1 is that their clients demand a “right to audit.” Without SOC 1, it can be a time-intensive and costly process for both parties, especially if a few of your clients ask to submit a similar request. Additionally, you must comply with SOC 1 as a compliance requirement.

On the other hand, no compliance framework like HIPAA or PCI-DSS requires you to be SOC 2 compliant. In other words, if your business does not process financial data but only hosts or processes other data types, you require the SOC 2 report. With today’s business environment becoming extraordinarily aware and sensitive regarding data breaches, your clients will want proof that you are taking adequate precautions to protect their data and prevent any leaks.

Thus, the choice to pursue either SOC 1 or SOC 2 certification depends on your organization’s operational profile. A critical determining factor when choosing between SOC 1 and SOC 2 is your organization’s controls affecting your client’s control over financial reporting. You can engage an audit firm to determine whether SOC 1 or SOC 2 certification (or both) is the right fit for your enterprise.

A thorough understanding of the difference between SOC 2 Type 1 and SOC 2 Type 2 reports will help service providers handle their customers’ data with appropriate security. They must consider investing in the technical audit necessary for a SOC 2 report to protect their clients’ non-financial yet confidential and sensitive data. Many clients today expect SOC 2 compliance from their service providers, and if you are SOC 2 compliant, it demonstrates your dedication to cybersecurity. 

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

References

  1. Brown, S. (2022, October 11). SOC 2 Type 1 guide: Everything you need to know. Retrieved January 1, 2023, from Strongdm.com website: https://www.strongdm.com/blog/what-is-soc-2-type-1
  2. Harrington, D. (2022, August 26). SOC 2 compliance definition & checklist. Retrieved January 1, 2023, from Varonis.com website: https://www.varonis.com/blog/soc-2-compliance
  3. Johnson, B. (2022, September 30). The Differences Between SOC 1 vs SOC 2. Retrieved January 1, 2023, from Strongdm.com website: https://www.strongdm.com/blog/soc-1-vs-soc-2
  4. Picotte, A. (2020, May 5). SOC 2 compliance requirements: Essential knowledge for security audits. Retrieved January 1, 2023, from Uptycs.com website: https://www.uptycs.com/blog/soc-2-compliance-requirements
  5. SOC 2 compliance requirements. (n.d.). Retrieved January 1, 2023, from Secureframe website: https://secureframe.com/hub/soc-2/requirements
  6. SOC 2 Type II: Compliance and certification. (n.d.). Retrieved January 1, 2023, from Getkisi.com website: https://www.getkisi.com/guides/soc-2-type-ii

Reciprocity. (2022, November 9). 6 Reasons Why You Need SOC 2 Compliance. Retrieved January 1, 2023, from Reciprocity.com website: https://reciprocity.com/blog/6-reasons-why-you-need-soc-2-compliance/

Picture of Brad Hudson

Brad Hudson

VP of Cyber Security

Understanding the Difference Between SOC 2 Type 1 And SOC 2 Type 2 Reports

Protecting customers’ data is crucial for any business in today’s cyber-risky digital world. Hence, organizations must ensure compliance with System and Organization Controls (SOC 2) and demonstrate that they follow the best data security practices. Understanding the difference between SOC 2 Type 1 and Type 2 reports and implementing them can help businesses maintain peace of mind while ensuring adequate data protection.

SOC 2 compliance refers to a set of privacy and security standards for service providers designated by the AICPA (American Institute of Certified Public Accountants). Although complying with SOC 2 is not mandatory, customers often demand it from organizations they interact with, especially cloud-based services, to ensure that their data is protected. Organizations looking to meet compliance standards must ensure specific service controls and procedures regarding their information systems’ confidentiality, security, availability, and processing integrity. The systems include the organization’s people, processes, technology, physical infrastructure, and servers.

What is a SOC 2 Report?

To get a SOC 2 report, an organization providing services must undergo a third-party audit. The SOC 2 auditor will be either an American Institute of Certified Public Accountants (AICPA) certified firm or a CPA (Certified Public Accountant). They will evaluate your security posture and determine if your controls, policies, and processes comply with the SOC 2 requirements.

The audit reports assess if the service providers undergoing the review have drafted and implemented effective procedures meeting the SOC 2 objectives. Enterprises that successfully pass the SOC 2 audit use the compliance designation to demonstrate that they are committed to the security and privacy of their customers and stakeholders.

SOC 2 is one of the three types of SOC reports. The other two are SOC 1 and SOC 3. A brief description of all three follows:

  • SOC 1 Reports: AICPA mainly developed the SOC 1 framework targeting third-party service providers, which assures your clients that you are handling their financial information safely and securely. SOC1 reports giving your clients an objective evaluation regarding controls addressing compliance, operations, and internal controls over financial reporting.
  • SOC 2 Reports: The SOC 2 framework helps businesses demonstrate their compliance to security controls. After organizations started measuring the effectiveness of their security controls through the SAS 70 audit standard, AICPA developed SOC 2 with an emphasis on security. It is rooted in the Trust Services Criteria or TCS (discussed later). It provides assurance about the internal controls related to TSC and comprehensive information on auditor’s testing in an organization.
  • SOC 3 Reports: The AICPA says that an organization prepares a SOC 3 report to meet the requirements of clients who want assurance regarding the controls related to processing integrity, security, availability, privacy, or confidentiality of a service provider but do not know how to use a SOC 2 report effectively. Thus, SOC 3 contains the same information as SOC 2 but is drafted for a general audience.

Understanding SOC 2 Reports:

  • SOC 2 Type 1: This report focuses on the ‘design’ of an enterprise’s security controls at a specific moment. It describes the existing controls and procedures, reviewing the documents around these controls. Furthermore, it validates the adequacy of all administrative, logical, and technical controls.
  • SOC 2 Type 2: It focuses on the ‘design’ and ‘operating effectiveness’ of controls and takes longer to assess the controls, typically between 3-12 months, and includes the auditor running penetration tests to monitor how the organization handles data security risks over a period. The independent review confirms that the enterprise strictly complies with the requirements outlined by AICPA. The SOC 2 Type 2 audit process includes:
    • Reviewing the audit scope
    • Creating a project plan
    • Testing controls for design and operational effectiveness
    • Authenticating the results
    • Delivering the organization’s report.

Organizations new to compliance can easily confuse SOC 2 Type 1 and Type 2 reports. SOC 2 Type 1 differs from Type 2 in that it assesses the security setup and process design at a specific time. On the other hand, the Type 2 report (also written as “Type II”) estimates how adequate the controls are over a more extended period by observing operations for usually six to 12 months.

Why Would You Need to Comply with SOC 2?

Following are the six reasons why organizations must obtain a SOC 2 compliance report:

  • Cost-effectiveness: Some businesses might think that audit costs are high. However, a SOC 2 audit helps avoid security breaches that are far costlier. For instance, in 2021, a data breach cost more than $4.2 million on average – a figure rising yearly.
  • Competitive advantage: A SOC 2 report will give you an edge over competitors who cannot demonstrate compliance.
  • Peace of mind: Passing the stringent SOC 2 audit assures improved security posture for your networks and information systems.
  • Regulatory compliance: SOC 2’s requirements sync with other frameworks, like the International Organization for Standardization’s ISO 27001 and Health Insurance Portability and Accountability Act (HIPAA). Thus, the certification can boost your organization’s overall compliance efforts.
  • Insights: A SOC 2 report gives valuable insights into your business’s risk and security posture, internal controls governance, vendor management, regulatory oversight, and more.

What is Required for SOC 2 Compliance?

You can attract more business with security covered. However, those operating in the finance or banking sector or an industry where confidentiality and privacy are paramount must achieve a higher compliance standard. AICPA defines SOC 2 based on the Trust Services Criteria, which have the following principles:

  • Security: It focuses on operational/governance controls to protect your data and demonstrate that systems at a service organization are protected against unauthorized access and other risks that could impact the service organization’s ability to provide the services promised to clients. All SOC 2 requirements are optional except those that fall under Security. Selecting additional SOC 2 principles may vary based on the type of data you store or process,
  • Availability: It focuses on the accessibility of the system and how you maintain and monitor your infrastructure, data, and software to ensure you have the system components and processing capacity to meet your business objectives.

SOC 2 compliance requirements in the ‘Availability’ category include:

  1. Measuring current usage: Establishing a capacity management baseline to evaluate the risk of availability caused by capacity constraints.
  2. Identifying environmental threats: Assessing ecological threats that can impact system availability, like adverse weather, power cuts, fire, or failure of environmental control systems.
  • Processing integrity: It focuses on delivering the correct data at the right time and place. Furthermore, data processing must be accurate, valid, and authorized.

SOC 2 compliance requirements in the ‘Processing integrity’ category include:

  1. Creating and maintaining records for system inputs: Compiling accurate records of all the system input activities.
  2. Defining processing activities: This ensures that the products or services meet specifications.
  • Confidentiality: It restricts disclosure of and access to private data so that only specific, authorized organizations or people can view it. Confidential data can include business plans, sensitive financial information, customer data, or intellectual property.

SOC 2 compliance requirements in the ‘Confidentiality’ category include:

  1. Identifying confidential information: Implementing procedures to identify personal and sensitive information when you create or receive it and determine how long you must retain it.
  2. Destroying confidential information: Implementing procedures to erase sensitive information identified and marked for destruction.
  • Privacy: It focuses on the organization’s adherence to the client’s privacy safeguards and AICPA’s generally accepted privacy principles (GAPP). The SOC category considers methods for collecting, using, and retaining personal information and the process for the disposal and disclosure of data.

SOC 2 compliance requirements in the ‘Privacy’ category include:

  1. Using clear and conspicuous language: The organization’s privacy notice must be clear and coherent, leaving no chance for misinterpretation.
  2. Collecting information from reliable sources: The organization confirms third-party data sources are trustworthy and operates its data collection process legally and fairly.

Additional SOC 2 Compliance Checklist

SOC 2 compliance bases itself on the five Trust Services Categories: availability, processing integrity, confidentiality, privacy, and security. Security forms the SOC 2 compliance baseline and includes broad criteria familiar to all trust service categories.

The security principle focuses on the service’s asset and data protection against unauthorized access or use. Organizations can implement access controls to prevent unauthorized data removal, malicious attacks, misuse of the organization’s software, or unsanctioned disclosure of organizational information.

The essential SOC 2 compliance checklist (that will satisfy the auditor) should address these controls:

  • Physical and logical access controls: How the organization restricts and manages physical and logical access to prevent unauthorized access.
  • System operations: How the organization manages its system operations to detect and prevent deviations from set procedures.
  • Change management: How the organization implements a controlled change management process and mitigates unauthorized changes.
  • Risk management: How the organization identifies and develops risk mitigation activities while navigating business disruptions and using vendor services.

Does Law Require SOC 2 Certification?

Generally, you do not need SOC 2 compliance certification legally. However, most Software-as-a-system (SaaS) and business-to-business (B2B) vendors should consider getting certified if they haven’t already because SOC 2 is a crucial requirement in vendor contracts.

Can You Use Software to Speed Up SOC 2 Compliance?

As mentioned, SOC 2 primarily revolves around policies and processes and is concerned little about technical tasks. Hence, there is no dedicated, automated tool that will quickly make your business SOC 2 compliant.

Furthermore, the SOC 2 requirements are not prescriptive; hence you must define your processes and controls for SOC 2 compliance and then use automated tools to make their implementation easy. Thus, a system will monitor and alert you whenever a technical control failure occurs. For example, suppose one of the limits of your control offers access to your systems to specific administrators. You can deploy a tool that tracks and retrieves the status of permissions in real time.

For every implemented control, think of the evidence you will present to the auditor. You must remember that defining a rule is merely a part of the SOC 2 compliance requirements; you must demonstrate that it works effectively. 

SOC 2 Vs. SOC 1: How To Determine if the SOC 2 Audit is for You?

CPAs may choose to go for either a SOC 1 or SOC 2 compliance audit. You must comply with SOC 2 Type 2 if you store customer data. To determine if you require a SOC 2 audit, you must start by knowing how SOC 2 differs from SOC 1.

  • SOC 1: SOC 1 compliance considers controls relevant to an organization’s internal control over financial reporting. The reports can be either Type 1 or Type 2. The Type 1 report signifies that the enterprise suitably defines and implements the rules in operation. The Type 2 report would offer these assurances, including an opinion if the controls were adequate throughout an extended period.
  • SOC 2: SOC 2 compliance is voluntary for service organizations who wish to demonstrate their commitment to information security. Same as above, SOC 2 reports are also of two types.

Your organization must pursue SOC 1 if your services affect your clients’ financial reporting. For example, if your enterprise creates software processing your clients’ collections and billing data, you are impacting their financial reporting, and hence a SOC 1 is appropriate. Another reason enterprises prefer SOC 1 is that their clients demand a “right to audit.” Without SOC 1, it can be a time-intensive and costly process for both parties, especially if a few of your clients ask to submit a similar request. Additionally, you must comply with SOC 1 as a compliance requirement.

On the other hand, no compliance framework like HIPAA or PCI-DSS requires you to be SOC 2 compliant. In other words, if your business does not process financial data but only hosts or processes other data types, you require the SOC 2 report. With today’s business environment becoming extraordinarily aware and sensitive regarding data breaches, your clients will want proof that you are taking adequate precautions to protect their data and prevent any leaks.

Thus, the choice to pursue either SOC 1 or SOC 2 certification depends on your organization’s operational profile. A critical determining factor when choosing between SOC 1 and SOC 2 is your organization’s controls affecting your client’s control over financial reporting. You can engage an audit firm to determine whether SOC 1 or SOC 2 certification (or both) is the right fit for your enterprise.

A thorough understanding of the difference between SOC 2 Type 1 and SOC 2 Type 2 reports will help service providers handle their customers’ data with appropriate security. They must consider investing in the technical audit necessary for a SOC 2 report to protect their clients’ non-financial yet confidential and sensitive data. Many clients today expect SOC 2 compliance from their service providers, and if you are SOC 2 compliant, it demonstrates your dedication to cybersecurity.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

References

  1. Brown, S. (2022, October 11). SOC 2 Type 1 guide: Everything you need to know. Retrieved January 1, 2023, from Strongdm.com website: https://www.strongdm.com/blog/what-is-soc-2-type-1
  2. Harrington, D. (2022, August 26). SOC 2 compliance definition & checklist. Retrieved January 1, 2023, from Varonis.com website: https://www.varonis.com/blog/soc-2-compliance
  3. Johnson, B. (2022, September 30). The Differences Between SOC 1 vs SOC 2. Retrieved January 1, 2023, from Strongdm.com website: https://www.strongdm.com/blog/soc-1-vs-soc-2
  4. Picotte, A. (2020, May 5). SOC 2 compliance requirements: Essential knowledge for security audits. Retrieved January 1, 2023, from Uptycs.com website: https://www.uptycs.com/blog/soc-2-compliance-requirements
  5. SOC 2 compliance requirements. (n.d.). Retrieved January 1, 2023, from Secureframe website: https://secureframe.com/hub/soc-2/requirements
  6. SOC 2 Type II: Compliance and certification. (n.d.). Retrieved January 1, 2023, from Getkisi.com website: https://www.getkisi.com/guides/soc-2-type-ii

Reciprocity. (2022, November 9). 6 Reasons Why You Need SOC 2 Compliance. Retrieved January 1, 2023, from Reciprocity.com website: https://reciprocity.com/blog/6-reasons-why-you-need-soc-2-compliance/

Lori Demello

Director, Compliance and Risk Management