Financing Innovation and Hedging Against Technology Uncertainty in Higher Education

In the EDUCAUSE Top 10 IT (INFORMATION TECHNOLOGY) Issues for 2022, one leader stated, I believe that we have the opportunity to reconceptualize how it is that we are no longer going to be in front of the classroom but, instead, we’re going to be facilitators of knowledge. 1

As your organization considers how to facilitate knowledge, I draw your attention to the article’s Point #5, The Digital versus Brick-and-Mortar Balancing GameCreating a blended campus to provide digital and physical work and learning spaces. 

The traditional classroom learning model is in flux. Administrators, facilitators, and students are all looking for more efficient and accommodating ways to transfer information. Classroom schedules are becoming less rigid as online and on-demand resources are emerging.

There will be a lot of trial and error as innovative thinkers try to create a balance between the digital and the physical learning spaces. Some ideas will work better than others. It will be a tremendous demand for both the technical and functional resources.

As always, we consider the cost. When innovative technology delivers on expectations, it is well worth the investment. But, too often, the technology is too new and does not deliver exactly as hoped and budget resources are wasted.

While businesses may have some of the same challenges as education, businesses innovate using a different acquisition model. Many businesses have gone to a “as a Service” for their technology. Instead of capital expenditure purchases (CapEx) for depreciating assets, businesses are opting for monthly service fee (OpEx)  for innovative technologyAs with most software licenses, institutions pay a monthly fee for equipment, Installation, warranty, and ongoing support. As technology changes, they simply roll out the old technology and replace it with new without the need for additional CapEx.

Higher Education can benefit from this model, too. Instead of making large acquisitions for depreciating technology like audio visual and classroom education technology, many institutions are moving to “Audio Visual as a Service (AVaaS). 

AV as a Service: 

  • Provides budget predictability – no unforeseen costs 
  • Allows flexibility to scale up or down as needs change 
  • Makes it possible to standardize AV systems while taking advantage of manufacturer volume discounts 
  • Frees up IT resources with centralized systems monitoring to enable focus on other strategic initiatives 
  • Provides the benefit of an ongoing, consistent, reliable AV technology partnership with industry professionals  

As you think about how you will create the perfect blend of the physical and the digital for your organization, consider AV as a Service. If you want some ideas on how it might work best for your organization, we can help.

Columbia Advisory Group offers design, procurement, Logistics, installation, configuration, financing, and maintenance as a Service over 36- and 60-month periods.

1. Susan Grajek and the 2021–2022 EDUCAUSE IT Issues Panel, “Top 10 IT Issues, 2022: The Higher Education We Deserve,” EDUCAUSE Articles, November 1, 2021.

How To Harness the Power of your Student Data Analytics

IT management for schools and universities requires specialized knowledge and experience. Some IT departments face challenges that they can’t overcome alone. Integrating new enrollment and tuition payments systems is one such challenge that can prove daunting, but not impossible.

Columbia Advisory Group offers technical consulting services to organizations like schools and universitieshospitals, and a variety of retail locations. These services include integrating data feeds into usable, unified formats. Organizations can then use this information to help them achieve specific goals like improving recruitment, enrollment and retention.

How Powerful are Student Analytics?

Schools can use student data analytics to support decisions regarding enrollment, course schedules, outreach, tuition projections, room usage, and many other topics. We can also help improve university IT services and the school’s cybersecurity policies and implementations.

Texas A&M University tasked Columbia Advisory Group’s ERP specialist team with creating a recruiting and candidate tracking system. Additionally, they asked the team to generate a data clearinghouse to facilitate enrollment and tuition payments across the ten participating colleges and universities within the Texas A&M University System so that students had a seamless system allowing them to take courses from multiple institutions.

The specialist team faced several challenges. Each campus had separate groups of student information systems, including various versions of Banner. The separate systems meant that tuition and administrative data was isolated on each campus. The team had to analyze each data system and the recruiting needs of each campus to develop an effective system.

The CAG team created data feeds from each campus that aggregated into one database. Students were then able to use one interface to take courses from any institution. Real-time data feeds meant that information was immediately available to each member institution to help them make business decisions.

This new system allowed payments to be made to a central location and then sent to the respective institution. Students were given a single system log-in to view their courses and grades. Having a single access point achieved the important goal of creating a simplified student experience. Without the new system, admission levels might have dropped if prospective students faced a complex enrollment and payment procedure.

Data Simplification is What We Do

Columbia Advisory Group helped make it possible for the Texas A&M University System to increase enrollment for member universities. The system CAG helped design is flexible and can be scaled to match enrollment growth. Columbia Advisory Group can develop new functions for the system when needed.

Columbia Advisory Group can help innovate IT services in education industry settings. Their 100+ years of combined experience can improve the business performance of any institution. They can harness the power from student data analytics to deliver solutions that many other teams can’t.

Texas A&M University – Commerce faculty worked with CAG to provide human connection to assisted living residents.

CAG is proud of the work that our own Dr. Chris Jones is doing with the faculty at Texas A&M University – Commerce to help assisted-living residents stay in touch with relatives using robotic technology. It is just one more way we encourage our on-site staff like Dr. Jones at our University IT managed service sites to seamlessly work with faculty to support tech innovation.

As social distancing requirements surrounding the COVID-19 pandemic have shifted the way we interact with the world around us, researchers at Texas A&M University-Commerce are seizing the opportunity to further their research into the connection between humans and robots.

Dr. Rebecca Judd, associate professor and department head for the School of Social Work, and Dr. Chris Jones, lead web application developer in the Center for IT Excellence, have placed a service robot at Legacy Assisted-Living & Memory Care in Denison, Texas. They hope the robot, named Temi, will help isolated residents communicate with loved ones outside of the facility.

“Assistive robots offer a unique opportunity to make a difference in the lives of vulnerable populations,” says Judd. Many long-term care patients are unable to utilize smart phone technology due to physical or cognitive disabilities.

Standing just over 3 feet tall, Temi is a robot on wheels with a ten-inch touchscreen display used to interact with humans. The robot can identify, understand and respond to voice commands. It can navigate through hallways, remember room locations and maneuver effortlessly around obstacles in its path. It can check the weather, play music or even tell a joke.

Residents can use voice or touch commands to video conference with their family members through Temi’s digital display, which is visually similar to a tablet computer. When a call is received, Temi can steer its way to the resident’s location while the caller looks on through the built-in camera. Callers can spend time with their loved ones, almost as if they were actually in the room. Temi can follow the resident during the call, and return home to its power base afterward to recharge.

“Social work is based on human relationships; we can learn to deploy the robots in ways to improve the overall human condition,” Judd continued. “Whether it’s helping a family member make meaningful contact with a loved one during the current pandemic, or placing robots in schools to help children with special needs overcome daily challenges.”

Temi has the ability to do much more during its time at the assisted-living facility. Temi can assist the staff as they monitor and care for the residents. It can roam hallways autonomously, check in on patients and get help if needed. The unit can also be steered by staff members through an app. Soon, Temi will be able to record a patient’s vitals and update their records by connecting to peripheral devices such as thermometers, weight scales and blood-pressure cuffs.

Jones says the possibilities are endless. He collaborates with the company in California that produces Temi, and estimates there are roughly fifteen-thousand Temi units worldwide. They’re all connected to a cloud-based neural network, so they learn from each other as each unit experiences and overcomes new challenges. A Software Development Kit (SDK) is available so that developers like himself can program Temi for other functions.

“It’s an autonomous computer on wheels and it’s a blank slate,” said Jones. “That’s perfect for developers because we can make them do anything we want them to do. The sky is the limit.”

He says the robots can be used for a wide range of purposes in homes, businesses, stores and restaurants, universities, libraries and museums, and the hospitality industry.

Jones hopes to see more Temi robots around campus. He believes, as universities and schools begin to embrace artificial intelligence robots like Temi, people will find it easier to interact freely with technology.

“This is where we’re moving to,” Jones says. “We’re integrating technology with people, and this is how easy it is to interface with these technologies.”

Columbia Advisory Group Launches Enhanced Services and Adds Key Resource Hires to Support Accelerated Growth

Columbia Advisory Group (CAG), a well-respected Information Technology (IT) consulting firm, has expanded to better support client needs with employees in Houston, Texas and Atlanta, Georgia. The employees are collocated with clients for on-site support and consulting.

“The geographical expansion, along with new hires in those locations, has enabled Columbia Advisory Group to grow our resources and offer additional services and support, which better meet the needs of our clients,” said David McLaughlin, President and CEO of Columbia Advisory Group. “Our recent new hires bolster our security and infrastructure practices, as well as our technology architecture practice. We have seen significant growth and sophistication in these areas and continue to stay on the leading edge of the industry.”

CAG works with its clients to create and provide detailed IT analysis and solutions. CAG’s IT due diligence services provide EBITDA visibility, identify and mitigate IT risks, and minimize investment thesis execution risk. The company is known for working with difficult and demanding IT problems in a variety of economic, regulatory and budgetary environments. The industries representative of their clients include private equity and venture capital, higher education, non-profit, manufacturing, financial services, real estate, healthcare and pharmacy, as well as media and publishing.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a well-respected Information Technology (IT) consulting firm. An established and proven company with 100+ years of combined technology experience and business acumen, CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments. By focusing on simple, meaningful and practical solutions combined with straight-forward analysis and recommendations, CAG’s team has experience in many regulatory and economic environments with companies and organizations of all sizes. CAG not only offers a deep understanding of IT, but its solutions are software and hardware agnostic. Whether a client is high growth or economically challenged, CAG can adapt to the complexities and nuances of that business. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. For more information, visit www.columbiaadvisory.com. The company can be found and followed on Facebook, LinkedIn and Twitter.

Columbia Advisory Group Helped its Private Equity and Venture Capital Clients Deploy More Than $300M in 2014

Columbia Advisory Group (CAG), a well-respected Information Technology (IT) consulting firm, assisted its private equity and venture capital clients deploy more than $300M in capital by providing IT due diligence services during 2014. These deals included early stage venture capital investments, complex divestitures from publicly traded companies, and middle market manufacturing acquisitions.

“In the private equity space, we are unmatched in our due diligence expertise,” said Vice-President,CAG. “Many companies may claim to be proficient with IT due diligence; however, they also focus on accounting and finance, among others. Columbia Advisory Group is highly specialized and only focuses its due diligence efforts on IT.”

Wingate Partners, a Dallas based private equity firm, recently closed several new investments with CAG’s help. Brian Steinbrueck, Principal of Wingate Partners stated, “Columbia Advisory Group is our ‘go to’ technology partner because they combine a deep expertise in all IT related matters with a thorough knowledge of the business and transaction dynamics. They consistently delivered thorough analysis and insightful recommendations under aggressive timelines, which supported us in closing multiple acquisitions in 2014. We look forward to working with them again.”

Jeanne M. Sullivan, Special Advisor and Co-Founder of StarVest Partners commented, “I have worked with the management team at Columbia Advisory Group for many years. I know we can rely on them to offer sound advice and proven ideas for our IT due diligence. Their skills and hard work recently helped us quickly and smoothly close multiple transactions. I trust the team at CAG to give us solid insights about processes, tech resources and platform audits.”

“IT can be one of the largest overhead components of a company so how it works and what should or should not be invested in technology can significantly impact valuation and company performance. IT due diligence for Private Equity and Venture sponsors can be complex. Experienced judgment is necessary to ensure that our conclusions are thorough, that we maintain our best practices, and that we provide an independent point of view,” said David McLaughlin, President and CEO of CAG.

CAG works with its clients to create and provide detailed IT analysis and solutions. CAG’s IT due diligence services provide EBITDA visibility, identify and mitigate IT risks, and minimize investment thesis execution risk. The company is known for working with difficult and demanding IT problems in a variety of economic, regulatory and budgetary environments. The industries representative of their clients include private equity and venture capital, higher education, non-profit, manufacturing, financial services, real estate, healthcare and pharmacy, as well as media and publishing.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a well-respected Information Technology (IT) consulting firm. An established and proven company with 100+ years of combined technology experience and business acumen, CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments. By focusing on simple, meaningful and practical solutions combined with straight-forward analysis and recommendations, CAG’s team has experience in many regulatory and economic environments with companies and organizations of all sizes. CAG not only offers a deep understanding of IT, but its solutions are software and hardware agnostic. Whether a client is high growth or economically challenged, CAG can adapt to the complexities and nuances of that business. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. For more information, visit www.columbiaadvisory.com.

About Wingate Partners:
Wingate has a 27 year track record of purchasing controlling equity interests in companies with opportunity for substantial value creation from both improved operating performance and strategic changes. Wingate’s professionals bring substantial senior-level operating and strategic experience in addition to extensive careers in acquiring companies. www.wingatepartners.com

About StarVest Partners:
The team of StarVest Partners believes that we have a differentiated positioning in the venture capital community and a targeted investment strategy that allows StarVest to stand out among its competitors in sourcing unique opportunities and supplying capital to outstanding businesses. www.starvestpartners.com