The Benefits of Outsourcing Project Management: A Strategic Approach for Business Success

If you’re reading this, chances are that your organization is already juggling a multitude of tasks, projects, and deliverables. With the increasing complexity of the business landscape, the question becomes: How can companies manage their growing portfolio of projects more effectively? The answer may surprise you, – Outsourcing Project Management. While it might seem counterintuitive to place such a critical part of your operations in the hands of an external entity, there are compelling reasons why this could be a strategic decision for your business.  Let’s take a quick look at some of the reasons why Outsourcing Project Management might make sense for your business.

Focus on Core Business Functions

I don’t think I would get much pushback when it comes to the need to allow our internal resources to focus on core business functions. That is to say, if my business is in Marketing, I would want to focus my resources and attention on Marketing activities. Outsourcing Project Management allows companies to devote more time and energy to areas that directly contribute to revenue generation, customer acquisition, and business expansion.  While advances in technology certainly aide in business growth, the implementation of technological capabilities would be delivered more effectively by Outsourcing to a company whose business is Project Management.

Specialized Skills and Expertise

In addition to being able to focus on your Core Business, companies also benefit from specialized Skills and Expertise that may not already be on their payroll. Outsourcing project management provides access to a pool of experts who specialize in project planning, execution, and evaluation. These professionals have a deep understanding of project methodologies, risk management, and quality assurance. They bring with them a wealth of knowledge and experience that your internal team may not have. This results in more efficient project delivery, cost savings, and ultimately, a better return on your investment.

Cost-Efficiency

Outsourcing can help manage and reduce costs in several ways. It eliminates the need for extensive training or upskilling of in-house staff, thereby saving on training costs and reducing the downtime associated with such training. Also, since the outsourced project managers are not your employees, your company can save on costs associated with benefits, taxes, and overhead expenses.

Risk Management

Outsourced project management teams come with deep experience and tools to anticipate, evaluate, and manage potential project risks. These could range from timeline delays, budget overruns, or scope creep. By actively managing these risks, the outsourced project management team can increase the chances of project success.

Increased Flexibility and Scalability

Flexibility is a significant advantage of outsourcing. It enables your organization to adapt more efficiently to changes in the business environment or project requirements. You can upscale or downscale the project management resources as needed, without the long-term commitments of hiring full-time employees. This flexibility allows companies to remain agile, responding more effectively to market changes and customer demands.

Access to Latest Technology and Best Practices

Outsourcing partners invest in the latest project management tools and stay updated on best industry practices to stay competitive. This means your projects will benefit from the latest advancements and practices in project management without your company having to invest directly in acquiring these tools or training for them. Another cost-saving benefit.

In a rapidly evolving business landscape, the strategic use of resources can be the key differentiator between success and mediocrity. Outsourcing project management may seem like a bold step, but the benefits it brings in terms of cost savings, risk management, scalability, and access to specialized expertise make it a worthy consideration.

Remember, the aim isn’t to lose control over your projects but to gain more efficient management of them. Outsourcing project management is a strategic decision that, when done right, can bolster your operational efficiency and strategic goals. It’s about letting the experts do what they do best, so you can focus on what you do best – running your business.

Claude Bird

Project Management Office Lead

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

Contact us at info@columbiaadvisory.com.

Five Common IT Project Management Mistakes

IT project management is complex, and mistakes are common. However, certain mistakes can have significant consequences, such as project delays, cost overruns, and even project failure. Over the next few blogs, I will discuss five common IT project management mistakes and provide a few insights that can help avoid some of the pitfalls. These discussions will include the following:
1. Poor Project Scope Definition
2. Inadequate Risk Management
3. Ineffective Communication
4. Deficient Resource Planning
5. Lack of Project Governance
This blog will focus on Poor Project Scope Define

Poor Project Scope Definition

Poor scope definition is one of the most common IT project management mistakes. Scope refers to the objectives, deliverables, and tasks that define the boundaries of a project. In other words, scope describes what, why, when, and budget of the project. Just imagine being told by your supervisor “go build a RED widget, and I need it tomorrow” …  Where would you start?… You get the point? Failure to clearly define the scope of an IT project leads to unexpected outcomes, missed deadlines, cost overruns and maybe moreover a negative hit to your brand due to customer dissatisfaction. A clear scope definition ensures that the project objects are clearly understood by both the requester and the project team. It helps to create shared expectations between the parties and sets the boundaries of the project and prevents “scope creep”.

Scope Creep (also known as “requirement creep” or “feature creep”) happens when the key stakeholders continually change the requirements of the project over the project lifecycle. Please note that scope creep can also happen due to misunderstanding and miscommunication within the project team. That said, Scope Creep is not always a bad thing. Customer needs evolve over time and delivering a project that answers their needs often means altering the scope. Scope creep is, therefore, a reality that every good project manager expects and plans for and should be ready to control (Agile).

Now that we understand a bit better the downside of a poorly defined project definition, let’s look at some ways we can minimize the negative effects:

  • Involve stakeholders early in the project planning process. The sooner the better, having a understanding the “why” of the project will facilitate better understanding and make it easier to build consensus.
  • Clearly define the project objectives upfront and Write Down your deliverables. The project objectives should be written and serve as the contract between the stakeholders.
  • Define a change management process and enforce it. Let’s face it, no matter how well a project is defined, change will happen. A good It project manage will have an agreed upon change management process. As stated above, not all changes in a project’s lifecycle are bad.

Well defined project definition will help to reduce the overall project cost, it will facilitate on-time delivery, it will ensure quality, and paramount to it all ensure a satisfied customer. There are many books and whitepapers written on the importance of a good project scope definition. Below are a few resources should you want to do a bit more research on the topic:

Forbes Advisor – Scope Creep: Definition, Examples & How To Prevent It

Wrike – How to combat the 4 Main Sources of Scope Creep

Project Scope Management: A Practical Guide to Requirements for Engineering, Product, Construction, IT and Enterprise Projects (Best Practices in Portfolio, Program, and Project Management)  (ISBN-10 1482259486)

Inadequate Risk Management

IT projects are inherently risky. Failure to adequately manage these risks can lead to delays, cost overruns, and even project failure. According to Kaplan and Fried, “risk is a part of everything. The key is to acknowledge it and face it head-on” (Kaplan and Fried, 2010).

To avoid inadequate risk management, IT project managers should identify potential risks early in the project planning process. This can be done through techniques such as brainstorming and risk mapping. Once risks have been identified, IT project managers should prioritize them based on their likelihood and impact on the project. Mitigation strategies should then be developed and implemented to reduce the likelihood and impact of these risks.

Poor Communication

Effective communication is critical to the success of any IT project. Failure to communicate effectively can lead to misunderstandings, missed deadlines, and project failure. According to Kaplan and Fried, “communication is key, but over-communication is even better” (Kaplan and Fried, 2010).

To avoid poor communication, IT project managers should establish clear lines of communication with stakeholders early in the project planning process. Regular project status updates should be provided to stakeholders throughout the project lifecycle. Additionally, IT project managers should establish a communication plan that outlines the frequency and method of communication.

Inadequate Resource Planning

IT projects require a significant number of resources, including time, money, and personnel. Failure to adequately plan for these resources can lead to delays, cost overruns, and project failure. According to Kaplan and Fried, “resources are finite. Make sure you know what you need before you start” (Kaplan and Fried, 2010).

To avoid inadequate resource planning, IT project managers should conduct a thorough analysis of the resources required for the project. This can be done through techniques such as resource leveling and resource allocation. Additionally, IT project managers should develop a resource plan that outlines the required resources and their availability throughout the project lifecycle.

Poor Project Governance

Poor project governance is another common IT project management mistake. Governance refers to the framework of policies, procedures, and guidelines that ensure that a project is executed effectively and efficiently. Failure to establish proper project governance can lead to project failure.

According to Kaplan and Fried, “governance is a system of checks and balances” (Kaplan and Fried, 2010). In other words, proper project governance ensures that the project team is accountable for their actions and that the project is aligned with the needs of the business or stakeholders.  

IT project management is a complex process that requires careful planning, execution, and monitoring. Common IT project management mistakes, such as poor communication, lack of planning, inadequate resource management, failure to manage risks, and poor team management, can lead to project failure. Project managers must be aware of these mistakes and take steps to avoid them. By doing so, they can increase the chances of project success and deliver quality IT projects on time, within budget, and with the highest quality.

Claude Bird

Project Management Office Lead

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

Contact us at info@columbiaadvisory.com.

What is CMMC 2.0, and Why Must I Comply With it if I am a Small Business?

The Cybersecurity Maturity Model Certification (CMMC) is a framework developed by the U.S. Department of Defense (DoD) to ensure that contractors and other organizations that handle sensitive information for the DoD have adequate cybersecurity controls in place. The CMMC framework includes three- levels of cybersecurity maturity, with Level 1 representing the most entry-level of cybersecurity and Level 3 representing the highest level, expert.

CMMC version 2.0 is the latest version of the framework, which was released in 2021. It includes several updates and improvements over previous versions, including:

  1. CMMC 2.0 streamlined model focuses on the most critical requirements. In addition, CMMC 2.0 reduces the model from 5 to 3 compliance levels and is aligned with NIST cybersecurity standards.
  2. A new certification process: CMMC 2.0 introduces a new certification process designed to be more streamlined and efficient. This process includes assessments and audits by third organizations accredited by the CMMC Accreditation Body (CMMC-AB).
  3. A focus on supply chain security: CMMC 2.0 includes a greater emphasis on supply chain security, with specific requirements for protection against the introduction of malicious software and other cyber threats through the supply chain.

If you are a small business that works with the DoD or handles sensitive information for the DoD, it is crucial to comply with CMMC 2.0 to protect your organization and your customers from cyber threats. Failure to comply with CMMC 2.0 could result in lost contracts and other negative consequences for your business.

In addition to helping protect your business and your customers, complying with CMMC 2.0 can also have other benefits, such as:

  1. Improved cybersecurity: By implementing the cybersecurity practices outlined in CMMC 2.0, you can improve your overall cybersecurity posture and reduce your risk of cyber incidents.
  2. Enhanced reputation: By demonstrating your commitment to cybersecurity through CMMC 2.0 compliance, you can enhance your reputation as a reliable and trustworthy business partner.
  3. Increased competitiveness: As more organizations begin implementing CMMC 2.0, compliance may become necessary for doing business with the DoD and other government agencies. Demonstrating compliance can increase your competitiveness and position your business for future growth.

Cybersecurity Maturity Model Certification 2.0 recently entered the Defense Department’s rulemaking process. The rulemaking process is the final step before it becomes an official requirement. However, despite questions about the industry’s cybersecurity capabilities and the challenging documentation process, defense companies could be required to comply with CMMC for new contracts as soon as May 2023.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

Picture of Brad Hudson

Brad Hudson

VP of Cyber Security

Why is it a Good Idea for Higher Education to Outsource its Cybersecurity Framework Assessments and Consider Hiring a Fractional vCISO

There are several reasons why higher education institutions should consider outsourcing their Cybersecurity Framework Assessments (NIST Cybersecurity Framework, HIPAA, GDPR, etc.) and hiring a fractional virtual Chief Information Security Officer (vCISO).

First and foremost, outsourcing Cybersecurity Framework Assessments can provide higher education institutions with access to a greater level of expertise and experience. Cybersecurity Framework Assessments, such as NIST Cybersecurity Framework, HIPAA, GDPR, etc., are a comprehensive set of security and privacy controls used by many organizations, including higher education institutions, to ensure the confidentiality, integrity, and availability of their systems and data. However, conducting these assessments can be a complex and time-consuming process that requires specialized knowledge and skills. By outsourcing these assessments to a qualified third party, higher education institutions can leverage the expertise and experience of professionals who have a deep understanding of numerous Cybersecurity Frameworks and how to implement their controls effectively.

Another reason to outsource Cybersecurity Framework Assessments is to ensure that the evaluation is conducted unbiasedly and objectively. In organizations that perform internal assessments, the risk of bias or subjectivity creeps into the process. Unfortunately, this can lead to an incomplete or inaccurate measurement of the organization’s security posture; in turn, this can increase the chances of an incident, such as a breach or intrusion, that may result in the loss, damage, or disclosure of assets. By outsourcing the assessment to a third party, higher education institutions can ensure that the evaluation is performed unbiasedly and objectively, providing a more accurate picture of their security posture.

After a cybersecurity framework assessment has been conducted, it’s paramount that a Governance, Risk, and Compliance Program is put in place to manage risk moving forward. In addition, a security program and plan need to be developed to track and remediate deficiencies identified during the assessment. Therefore, CAG recommends hiring a fractional vCISO to guide higher education institutions through the Governance, Risk, and Compliance minefields. A fractional vCISO is a professional who works remotely part-time or on a contract basis, providing expert guidance and support to the organization’s security efforts. In addition, a fractional vCISO can offer a range of services, including conducting risk assessments, developing, and implementing security policies and procedures, and providing guidance on compliance with regulatory requirements such as NIST, GDPR, HIPAA, and FERPA.

In conclusion, there are several reasons why higher education institutions should consider outsourcing their Cybersecurity Framework Assessments and hiring a fractional vCISO. These approaches can provide higher education institutions access to greater expertise and experience, ensure that assessments are conducted unbiased and objectively, and build a robust Governance, Risk, and Compliance program through a fractional vCISO. In addition, by leveraging these resources, higher education institutions can strengthen their security posture and better protect their systems and data.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

Picture of Brad Hudson

Brad Hudson

VP of Cyber Security

Why the Use of Location-Based Wi-Fi Data is an Excellent Tool for Higher Education Facilities Planning?

The use of location-based Wi-Fi data can be an excellent tool for higher education facilities planning for several reasons:

Improved understanding of how facilities are being used: By analyzing location-based Wi-Fi data, higher education institutions can gain a better understanding of how their facilities are being used by students, faculty, and staff. This can include things like which areas are most popular, how long people stay in different locations, and which times of day are busiest. This information can be valuable for identifying areas of the campus that may be underutilized or overcrowded, and for making informed decisions about how to optimize the use of facilities.

Better planning and resource allocation: By analyzing location-based Wi-Fi data, higher education institutions can better plan and allocate resources for facilities and services. For example, they may be able to identify areas of the campus where additional study spaces or resources are needed, or where certain services (such as printing or charging stations) are being heavily used. This information can be used to inform decisions about where to allocate resources and which facilities or services to prioritize.

Enhanced safety and security: By analyzing location-based Wi-Fi data, higher education institutions can improve safety and security on their campuses. For example, they may be able to identify areas of the campus that are particularly vulnerable to crime or other safety risks and take steps to address those issues. Similarly, they may be able to use location data to track the movements of individuals on campus and respond more quickly to emergencies or other safety concerns.

Improved student experience: By using location-based Wi-Fi data to understand how students are using facilities and services, higher education institutions can improve the overall student experience on campus. For example, they may be able to identify areas where students are having trouble accessing resources or services and take steps to improve those areas. Additionally, they may be able to use the data to identify opportunities for enhancing the student experience through new or improved facilities or services.

Overall, the use of location-based Wi-Fi data can provide higher education institutions with valuable insights that can inform their facility’s planning and help them optimize the use of resources, improve safety and security, and enhance the student experience.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

Toby Buckalew

CIO

Transportation Security Administration Cybersecurity Pipeline Compliance Requirement

The Transportation Security Administration (TSA) is a U.S. government agency that is responsible for providing security for the nation’s transportation systems, including the aviation, rail, and highway sectors. As part of its mission, the TSA has established cybersecurity standards and requirements for certain transportation systems to ensure that they are secure and compliant with federal regulations.

The TSA Cybersecurity Pipeline Compliance (TSACPC) requirement applies to certain transportation systems that are considered critical infrastructure.  Owner/Operators impacted should have received a memorandum. This requirement is designed to ensure that these systems have robust cybersecurity controls in place to protect against cyber threats and vulnerabilities.

To meet the TSACPC requirement, transportation systems must implement a range of cybersecurity controls and practices, including:

    • Institutions must have a defined Cybersecurity Implementation Plan
    • Network segmentation: Systems must be segmented and access to sensitive areas of the network must be restricted.  Logical zones must be defined based on criticality and risks.
    • Access Control: Must be based on the principles of least privilege and separation of duties, or compensating controls must be defined.
    • Encryption: Data transmitted over networks must be encrypted to protect against unauthorized access.
    • Network security monitoring: Systems must be monitored for security threats and vulnerabilities.
    • Vulnerability management: Systems must be regularly tested for vulnerabilities and any identified vulnerabilities must be promptly addressed.
    • Multi-factor authentication for access to industrial control workstations or specify what compensating controls are in place.
    • Security incident response: Institutions must have a plan in place for responding to security incidents, including containment, preservation, recovery, and annual testing.

Assessment Program: Measuring the effectiveness of the Cybersecurity Program, performing architectural design reviews, and other assessment capabilities such as penetration testing. Overall, the TSACPC requirement is designed to help ensure that critical transportation systems are secure and compliant with federal regulations and can protect against cyber threats and vulnerabilities.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

Lori Demello

Director, Compliance and Risk Management

What is TAC 202?

What is TAC 202?

Texas Administrative Code Chapter 202 (TAC §202) is a set of rules and regulations that outline the minimum information security and cybersecurity responsibilities and roles at state agencies and institutions of higher education in Texas. This chapter is designed to protect the confidentiality, integrity, and availability of information systems and data within these organizations and ensure they are secure against potential cyber threats.

One of the critical provisions of TAC §202 is the requirement that agencies and institutions of higher education use the TAC §202 Security Controls Standards Catalog. This catalog is based on the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53, R4, a widely-recognized security standard for information systems. The security controls catalog is designed to provide a common language and minimum standards for implementing security measures, which helps to ensure that all agencies and institutions use consistent and effective security practices. By adhering to these standards, these organizations can reduce their risk of cyber-attacks and data breaches, which can seriously affect their operations and reputation. Additionally, using a centrally-managed controls catalog can help streamline the implementation of security measures, as it provides a clear set of guidelines that can be followed.

One of the primary responsibilities of agencies and institutions of higher education under TAC §202 is to implement appropriate security measures to protect their information systems and data. Institutions should conduct regular risk assessments to identify potential vulnerabilities and implement controls to mitigate those risks. It also includes implementing measures to protect against unauthorized access to systems and data, such as firewalls and intrusion detection systems.

TAC §202 also requires agencies and institutions of higher education to have robust incident response plans to effectively respond to and recover from cyber attacks or data breaches. An Incident Respons Plan is a document that outlines an organization’s procedures, steps, and responsibilities of its incident response program. In addition, these organizations need to have a strategy to communicate with stakeholders about the incident to minimize any potential impacts on their operations or reputation.

In addition to implementing security measures, TAC §202 also requires agencies and institutions of higher education to have a strong focus on cybersecurity awareness and training. Security awareness includes providing regular training to employees on how to identify and prevent cyber threats and report potential incidents. It is also essential for these organizations to have a culture of cybersecurity in which employees are encouraged to be vigilant about protecting information systems and data.

Overall, TAC §202 is an essential set of rules and regulations that help to ensure the security and integrity of information systems and data within state agencies and institutions of higher education in Texas. By following the standards outlined in the TAC §202 Security Controls Standards Catalog, these organizations can effectively protect themselves against cyber threats and maintain the trust and confidence of their stakeholders. TAC §202 plays a vital role in the cybersecurity landscape of Texas.

SOC 2 compliance refers to a set of privacy and security standards for service providers designated by the AICPA (American Institute of Certified Public Accountants). Although complying with SOC 2 is not mandatory, customers often demand it from organizations they interact with, especially cloud-based services, to ensure that their data is protected. Organizations looking to meet compliance standards must ensure specific service controls and procedures regarding their information systems’ confidentiality, security, availability, and processing integrity. The systems include the organization’s people, processes, technology, physical infrastructure, and servers.

What is a SOC 2 Report?

To get a SOC 2 report, an organization providing services must undergo a third-party audit. The SOC 2 auditor will be either an American Institute of Certified Public Accountants (AICPA) certified firm or a CPA (Certified Public Accountant). They will evaluate your security posture and determine if your controls, policies, and processes comply with the SOC 2 requirements.

The audit reports assess if the service providers undergoing the review have drafted and implemented effective procedures meeting the SOC 2 objectives. Enterprises that successfully pass the SOC 2 audit use the compliance designation to demonstrate that they are committed to the security and privacy of their customers and stakeholders.

SOC 2 is one of the three types of SOC reports. The other two are SOC 1 and SOC 3. A brief description of all three follows:

  • SOC 1 Reports: AICPA mainly developed the SOC 1 framework targeting third-party service providers, which assures your clients that you are handling their financial information safely and securely. SOC1 reports giving your clients an objective evaluation regarding controls addressing compliance, operations, and internal controls over financial reporting.
  • SOC 2 Reports: The SOC 2 framework helps businesses demonstrate their compliance with security controls. After organizations started measuring the effectiveness of their security controls through the SAS 70 audit standard, AICPA developed SOC 2 with an emphasis on security. It is rooted in the Trust Services Criteria or TCS (discussed later). Iassuresut the internal controls related to TSC and comprehensive information on auditor’s testing in an organization.
  • SOC 3 Reports: The AICPA says that an organization prepares a SOC 3 report to meet the requirements of clients who want assurance regarding the controls related to processing integrity, security, availability, privacy, or confidentiality of a service provider but do not know how to use a SOC 2 report effectively. Thus, SOC 3 contains the same information as SOC 2 but is drafted for a general audience.

Understanding SOC 2 Reports:

  • SOC 2 Type 1: This report focuses on the ‘design’ of an enterprise’s security controls at a specific moment. It describes the existing controls and procedures, reviewing the documents around these controls. Furthermore, it validates the adequacy of all administrative, logical, and technical controls.
  • SOC 2 Type 2: It focuses on the ‘design’ and ‘operating effectiveness’ of controls and takes longer to assess the controls, typically between 3-12 months, and includes the auditor running penetration tests to monitor how the organization handles data security risks over a period. The independent review confirms that the enterprise strictly complies with the requirements outlined by AICPA. The SOC 2 Type 2 audit process includes:
    • Reviewing the audit scope
    • Creating a project plan
    • Testing controls for design and operational effectiveness
    • Authenticating the results
    • Delivering the organization’s report.

Organizations new to compliance can easily confuse SOC 2 Type 1 and Type 2 reports. SOC 2 Type 1 differs from Type 2 in that it assesses the security setup and process design at a specific time. On the other hand, the Type 2 report (also written as “Type II”) estimates how adequate the controls are over a more extended period by observing operations for usually six to 12 months.

Why Would You Need to Comply with SOC 2?

Following are the six reasons why organizations must obtain a SOC 2 compliance report:

  • Cost-effectiveness: Some businesses might think that audit costs are high. However, a SOC 2 audit helps avoid security breaches that are far costlier. For instance, in 2021, a data breach cost more than $4.2 million on average – a figure rising yearly.
  • Competitive advantage: A SOC 2 report will give you an edge over competitors who cannot demonstrate compliance.
  • Peace of mind: Passing the stringent SOC 2 audit assures improved security posture for your networks and information systems.
  • Regulatory compliance: SOC 2’s requirements sync with other frameworks, like the International Organization for Standardization’s ISO 27001 and Health Insurance Portability and Accountability Act (HIPAA). Thus, the certification can boost your organization’s overall compliance efforts.
  • Insights: A SOC 2 report gives valuable insights into your business’s risk and security posture, internal controls governance, vendor management, regulatory oversight, and more.

What is Required for SOC 2 Compliance?

You can attract more business with security covered. However, those operating in the finance or banking sector or an industry where confidentiality and privacy are paramount must achieve a higher compliance standard. AICPA defines SOC 2 based on the Trust Services Criteria, which have the following principles:

  • Security: It focuses on operational/governance controls to protect your data and demonstrate that systems at a service organization are protected against unauthorized access and other risks that could impact the service organization’s ability to provide the services promised to clients. All SOC 2 requirements are optional except those that fall under Security. Selecting additional SOC 2 principles may vary based on the type of data you store or process,
  • Availability: It focuses on the accessibility of the system and how you maintain and monitor your infrastructure, data, and software to ensure you have the system components and processing capacity to meet your business objectives.

SOC 2 compliance requirements in the ‘Availability’ category include:

  1. Measuring current usage: Establishing a capacity management baseline to evaluate the risk of availability caused by capacity constraints.
  2. Identifying environmental threats: Assessing ecological threats that can impact system availability, like adverse weather, power cuts, fire, or failure of environmental control systems.
  • Processing integrity: It focuses on delivering the correct data at the right time and place. Furthermore, data processing must be accurate, valid, and authorized.

SOC 2 compliance requirements in the ‘Processing integrity’ category include:

  1. Creating and maintaining records for system inputs: Compiling accurate records of all the system input activities.
  2. Defining processing activities: This ensures that the products or services meet specifications.
  • Confidentiality: It restricts disclosure of and access to private data so that only specific, authorized organizations or people can view it. Confidential data can include business plans, sensitive financial information, customer data, or intellectual property.

SOC 2 compliance requirements in the ‘Confidentiality’ category include:

  1. Identifying confidential information: Implementing procedures to identify personal and sensitive information when you create or receive it and determine how long you must retain it.
  2. Destroying confidential information: Implementing procedures to erase sensitive information identified and marked for destruction.
  • Privacy: It focuses on the organization’s adherence to the client’s privacy safeguards and AICPA’s generally accepted privacy principles (GAPP). The SOC category considers methods for collecting, using, and retaining personal information and the process for the disposal and disclosure of data.

SOC 2 compliance requirements in the ‘Privacy’ category include:

  1. Using clear and conspicuous language: The organization’s privacy notice must be clear and coherent, leaving no chance for misinterpretation.
  2. Collecting information from reliable sources: The organization confirms third-party data sources are trustworthy and operates its data collection process legally and fairly.

Additional SOC 2 Compliance Checklist

SOC 2 compliance bases itself on the five Trust Services Categories: availability, processing integrity, confidentiality, privacy, and security. Security forms the SOC 2 compliance baseline and includes broad criteria familiar to all trust service categories.

The security principle focuses on the service’s asset and data protection against unauthorized access or use. Organizations can implement access controls to prevent unauthorized data removal, malicious attacks, misuse of the organization’s software, or unsanctioned disclosure of organizational information.

The essential SOC 2 compliance checklist (that will satisfy the auditor) should address these controls:

  • Physical and logical access controls: How the organization restricts and manages physical and logical access to prevent unauthorized access.
  • System operations: How the organization manages its system operations to detect and prevent deviations from set procedures.
  • Change management: How the organization implements a controlled change management process and mitigates unauthorized changes.
  • Risk management: How the organization identifies and develops risk mitigation activities while navigating business disruptions and using vendor services.

Does Law Require SOC 2 Certification?

Generally, you do not need SOC 2 compliance certification legally. However, most Software-as-a-system (SaaS) and business-to-business (B2B) vendors should consider getting certified if they haven’t already because SOC 2 is a crucial requirement in vendor contracts.

Can You Use Software to Speed Up SOC 2 Compliance?

As mentioned, SOC 2 primarily revolves around policies and processes and is concerned little about technical tasks. Hence, there is no dedicated, automated tool that will quickly make your business SOC 2 compliant.

Furthermore, the SOC 2 requirements are not prescriptive; hence you must define your processes and controls for SOC 2 compliance and then use automated tools to make their implementation easy. Thus, a system will monitor and alert you whenever a technical control failure occurs. For example, suppose one of the limits of your control offers access to your systems to specific administrators. You can deploy a tool that tracks and retrieves the status of permissions in real-time.

For every implemented control, think of the evidence you will present to the auditor. You must remember that defining a rule is merely a part of the SOC 2 compliance requirements; you must demonstrate that it works effectively. 

SOC 2 Vs. SOC 1: How To Determine if the SOC 2 Audit is for You?

CPAs may choose to go for either a SOC 1 or SOC 2 compliance audit. You must comply with SOC 2 Type 2 if you store customer data. To determine if you require a SOC 2 audit, you must start by knowing how SOC 2 differs from SOC 1.

  • SOC 1: SOC 1 compliance considers controls relevant to an organization’s internal control over financial reporting. The reports can be either Type 1 or Type 2. The Type 1 report signifies that the enterprise suitably defines and implements the rules in operation. The Type 2 report would offer these assurances, including an opinion if the controls were adequate throughout an extended period.
  • SOC 2: SOC 2 compliance is voluntary for service organizations who wish to demonstrate their commitment to information security. Same as above, SOC 2 reports are also of two types.

Your organization must pursue SOC 1 if your services affect your clients’ financial reporting. For example, if your enterprise creates software processing your clients’ collections and billing data, you are impacting their financial reporting, and hence a SOC 1 is appropriate. Another reason enterprises prefer SOC 1 is that their clients demand a “right to audit.” Without SOC 1, it can be a time-intensive and costly process for both parties, especially if a few of your clients ask to submit a similar request. Additionally, you must comply with SOC 1 as a compliance requirement.

On the other hand, no compliance framework like HIPAA or PCI-DSS requires you to be SOC 2 compliant. In other words, if your business does not process financial data but only hosts or processes other data types, you require the SOC 2 report. With today’s business environment becoming extraordinarily aware and sensitive regarding data breaches, your clients will want proof that you are taking adequate precautions to protect their data and prevent any leaks.

Thus, the choice to pursue either SOC 1 or SOC 2 certification depends on your organization’s operational profile. A critical determining factor when choosing between SOC 1 and SOC 2 is your organization’s controls affecting your client’s control over financial reporting. You can engage an audit firm to determine whether SOC 1 or SOC 2 certification (or both) is the right fit for your enterprise.

A thorough understanding of the difference between SOC 2 Type 1 and SOC 2 Type 2 reports will help service providers handle their customers’ data with appropriate security. They must consider investing in the technical audit necessary for a SOC 2 report to protect their clients’ non-financial yet confidential and sensitive data. Many clients today expect SOC 2 compliance from their service providers, and if you are SOC 2 compliant, it demonstrates your dedication to cybersecurity. 

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

References

  1. Brown, S. (2022, October 11). SOC 2 Type 1 guide: Everything you need to know. Retrieved January 1, 2023, from Strongdm.com website: https://www.strongdm.com/blog/what-is-soc-2-type-1
  2. Harrington, D. (2022, August 26). SOC 2 compliance definition & checklist. Retrieved January 1, 2023, from Varonis.com website: https://www.varonis.com/blog/soc-2-compliance
  3. Johnson, B. (2022, September 30). The Differences Between SOC 1 vs SOC 2. Retrieved January 1, 2023, from Strongdm.com website: https://www.strongdm.com/blog/soc-1-vs-soc-2
  4. Picotte, A. (2020, May 5). SOC 2 compliance requirements: Essential knowledge for security audits. Retrieved January 1, 2023, from Uptycs.com website: https://www.uptycs.com/blog/soc-2-compliance-requirements
  5. SOC 2 compliance requirements. (n.d.). Retrieved January 1, 2023, from Secureframe website: https://secureframe.com/hub/soc-2/requirements
  6. SOC 2 Type II: Compliance and certification. (n.d.). Retrieved January 1, 2023, from Getkisi.com website: https://www.getkisi.com/guides/soc-2-type-ii

Reciprocity. (2022, November 9). 6 Reasons Why You Need SOC 2 Compliance. Retrieved January 1, 2023, from Reciprocity.com website: https://reciprocity.com/blog/6-reasons-why-you-need-soc-2-compliance/

Picture of Brad Hudson

Brad Hudson

VP of Cyber Security

Understanding the Difference Between SOC 2 Type 1 And SOC 2 Type 2 Reports

Protecting customers’ data is crucial for any business in today’s cyber-risky digital world. Hence, organizations must ensure compliance with System and Organization Controls (SOC 2) and demonstrate that they follow the best data security practices. Understanding the difference between SOC 2 Type 1 and Type 2 reports and implementing them can help businesses maintain peace of mind while ensuring adequate data protection.

SOC 2 compliance refers to a set of privacy and security standards for service providers designated by the AICPA (American Institute of Certified Public Accountants). Although complying with SOC 2 is not mandatory, customers often demand it from organizations they interact with, especially cloud-based services, to ensure that their data is protected. Organizations looking to meet compliance standards must ensure specific service controls and procedures regarding their information systems’ confidentiality, security, availability, and processing integrity. The systems include the organization’s people, processes, technology, physical infrastructure, and servers.

What is a SOC 2 Report?

To get a SOC 2 report, an organization providing services must undergo a third-party audit. The SOC 2 auditor will be either an American Institute of Certified Public Accountants (AICPA) certified firm or a CPA (Certified Public Accountant). They will evaluate your security posture and determine if your controls, policies, and processes comply with the SOC 2 requirements.

The audit reports assess if the service providers undergoing the review have drafted and implemented effective procedures meeting the SOC 2 objectives. Enterprises that successfully pass the SOC 2 audit use the compliance designation to demonstrate that they are committed to the security and privacy of their customers and stakeholders.

SOC 2 is one of the three types of SOC reports. The other two are SOC 1 and SOC 3. A brief description of all three follows:

  • SOC 1 Reports: AICPA mainly developed the SOC 1 framework targeting third-party service providers, which assures your clients that you are handling their financial information safely and securely. SOC1 reports giving your clients an objective evaluation regarding controls addressing compliance, operations, and internal controls over financial reporting.
  • SOC 2 Reports: The SOC 2 framework helps businesses demonstrate their compliance to security controls. After organizations started measuring the effectiveness of their security controls through the SAS 70 audit standard, AICPA developed SOC 2 with an emphasis on security. It is rooted in the Trust Services Criteria or TCS (discussed later). It provides assurance about the internal controls related to TSC and comprehensive information on auditor’s testing in an organization.
  • SOC 3 Reports: The AICPA says that an organization prepares a SOC 3 report to meet the requirements of clients who want assurance regarding the controls related to processing integrity, security, availability, privacy, or confidentiality of a service provider but do not know how to use a SOC 2 report effectively. Thus, SOC 3 contains the same information as SOC 2 but is drafted for a general audience.

Understanding SOC 2 Reports:

  • SOC 2 Type 1: This report focuses on the ‘design’ of an enterprise’s security controls at a specific moment. It describes the existing controls and procedures, reviewing the documents around these controls. Furthermore, it validates the adequacy of all administrative, logical, and technical controls.
  • SOC 2 Type 2: It focuses on the ‘design’ and ‘operating effectiveness’ of controls and takes longer to assess the controls, typically between 3-12 months, and includes the auditor running penetration tests to monitor how the organization handles data security risks over a period. The independent review confirms that the enterprise strictly complies with the requirements outlined by AICPA. The SOC 2 Type 2 audit process includes:
    • Reviewing the audit scope
    • Creating a project plan
    • Testing controls for design and operational effectiveness
    • Authenticating the results
    • Delivering the organization’s report.

Organizations new to compliance can easily confuse SOC 2 Type 1 and Type 2 reports. SOC 2 Type 1 differs from Type 2 in that it assesses the security setup and process design at a specific time. On the other hand, the Type 2 report (also written as “Type II”) estimates how adequate the controls are over a more extended period by observing operations for usually six to 12 months.

Why Would You Need to Comply with SOC 2?

Following are the six reasons why organizations must obtain a SOC 2 compliance report:

  • Cost-effectiveness: Some businesses might think that audit costs are high. However, a SOC 2 audit helps avoid security breaches that are far costlier. For instance, in 2021, a data breach cost more than $4.2 million on average – a figure rising yearly.
  • Competitive advantage: A SOC 2 report will give you an edge over competitors who cannot demonstrate compliance.
  • Peace of mind: Passing the stringent SOC 2 audit assures improved security posture for your networks and information systems.
  • Regulatory compliance: SOC 2’s requirements sync with other frameworks, like the International Organization for Standardization’s ISO 27001 and Health Insurance Portability and Accountability Act (HIPAA). Thus, the certification can boost your organization’s overall compliance efforts.
  • Insights: A SOC 2 report gives valuable insights into your business’s risk and security posture, internal controls governance, vendor management, regulatory oversight, and more.

What is Required for SOC 2 Compliance?

You can attract more business with security covered. However, those operating in the finance or banking sector or an industry where confidentiality and privacy are paramount must achieve a higher compliance standard. AICPA defines SOC 2 based on the Trust Services Criteria, which have the following principles:

  • Security: It focuses on operational/governance controls to protect your data and demonstrate that systems at a service organization are protected against unauthorized access and other risks that could impact the service organization’s ability to provide the services promised to clients. All SOC 2 requirements are optional except those that fall under Security. Selecting additional SOC 2 principles may vary based on the type of data you store or process,
  • Availability: It focuses on the accessibility of the system and how you maintain and monitor your infrastructure, data, and software to ensure you have the system components and processing capacity to meet your business objectives.

SOC 2 compliance requirements in the ‘Availability’ category include:

  1. Measuring current usage: Establishing a capacity management baseline to evaluate the risk of availability caused by capacity constraints.
  2. Identifying environmental threats: Assessing ecological threats that can impact system availability, like adverse weather, power cuts, fire, or failure of environmental control systems.
  • Processing integrity: It focuses on delivering the correct data at the right time and place. Furthermore, data processing must be accurate, valid, and authorized.

SOC 2 compliance requirements in the ‘Processing integrity’ category include:

  1. Creating and maintaining records for system inputs: Compiling accurate records of all the system input activities.
  2. Defining processing activities: This ensures that the products or services meet specifications.
  • Confidentiality: It restricts disclosure of and access to private data so that only specific, authorized organizations or people can view it. Confidential data can include business plans, sensitive financial information, customer data, or intellectual property.

SOC 2 compliance requirements in the ‘Confidentiality’ category include:

  1. Identifying confidential information: Implementing procedures to identify personal and sensitive information when you create or receive it and determine how long you must retain it.
  2. Destroying confidential information: Implementing procedures to erase sensitive information identified and marked for destruction.
  • Privacy: It focuses on the organization’s adherence to the client’s privacy safeguards and AICPA’s generally accepted privacy principles (GAPP). The SOC category considers methods for collecting, using, and retaining personal information and the process for the disposal and disclosure of data.

SOC 2 compliance requirements in the ‘Privacy’ category include:

  1. Using clear and conspicuous language: The organization’s privacy notice must be clear and coherent, leaving no chance for misinterpretation.
  2. Collecting information from reliable sources: The organization confirms third-party data sources are trustworthy and operates its data collection process legally and fairly.

Additional SOC 2 Compliance Checklist

SOC 2 compliance bases itself on the five Trust Services Categories: availability, processing integrity, confidentiality, privacy, and security. Security forms the SOC 2 compliance baseline and includes broad criteria familiar to all trust service categories.

The security principle focuses on the service’s asset and data protection against unauthorized access or use. Organizations can implement access controls to prevent unauthorized data removal, malicious attacks, misuse of the organization’s software, or unsanctioned disclosure of organizational information.

The essential SOC 2 compliance checklist (that will satisfy the auditor) should address these controls:

  • Physical and logical access controls: How the organization restricts and manages physical and logical access to prevent unauthorized access.
  • System operations: How the organization manages its system operations to detect and prevent deviations from set procedures.
  • Change management: How the organization implements a controlled change management process and mitigates unauthorized changes.
  • Risk management: How the organization identifies and develops risk mitigation activities while navigating business disruptions and using vendor services.

Does Law Require SOC 2 Certification?

Generally, you do not need SOC 2 compliance certification legally. However, most Software-as-a-system (SaaS) and business-to-business (B2B) vendors should consider getting certified if they haven’t already because SOC 2 is a crucial requirement in vendor contracts.

Can You Use Software to Speed Up SOC 2 Compliance?

As mentioned, SOC 2 primarily revolves around policies and processes and is concerned little about technical tasks. Hence, there is no dedicated, automated tool that will quickly make your business SOC 2 compliant.

Furthermore, the SOC 2 requirements are not prescriptive; hence you must define your processes and controls for SOC 2 compliance and then use automated tools to make their implementation easy. Thus, a system will monitor and alert you whenever a technical control failure occurs. For example, suppose one of the limits of your control offers access to your systems to specific administrators. You can deploy a tool that tracks and retrieves the status of permissions in real time.

For every implemented control, think of the evidence you will present to the auditor. You must remember that defining a rule is merely a part of the SOC 2 compliance requirements; you must demonstrate that it works effectively. 

SOC 2 Vs. SOC 1: How To Determine if the SOC 2 Audit is for You?

CPAs may choose to go for either a SOC 1 or SOC 2 compliance audit. You must comply with SOC 2 Type 2 if you store customer data. To determine if you require a SOC 2 audit, you must start by knowing how SOC 2 differs from SOC 1.

  • SOC 1: SOC 1 compliance considers controls relevant to an organization’s internal control over financial reporting. The reports can be either Type 1 or Type 2. The Type 1 report signifies that the enterprise suitably defines and implements the rules in operation. The Type 2 report would offer these assurances, including an opinion if the controls were adequate throughout an extended period.
  • SOC 2: SOC 2 compliance is voluntary for service organizations who wish to demonstrate their commitment to information security. Same as above, SOC 2 reports are also of two types.

Your organization must pursue SOC 1 if your services affect your clients’ financial reporting. For example, if your enterprise creates software processing your clients’ collections and billing data, you are impacting their financial reporting, and hence a SOC 1 is appropriate. Another reason enterprises prefer SOC 1 is that their clients demand a “right to audit.” Without SOC 1, it can be a time-intensive and costly process for both parties, especially if a few of your clients ask to submit a similar request. Additionally, you must comply with SOC 1 as a compliance requirement.

On the other hand, no compliance framework like HIPAA or PCI-DSS requires you to be SOC 2 compliant. In other words, if your business does not process financial data but only hosts or processes other data types, you require the SOC 2 report. With today’s business environment becoming extraordinarily aware and sensitive regarding data breaches, your clients will want proof that you are taking adequate precautions to protect their data and prevent any leaks.

Thus, the choice to pursue either SOC 1 or SOC 2 certification depends on your organization’s operational profile. A critical determining factor when choosing between SOC 1 and SOC 2 is your organization’s controls affecting your client’s control over financial reporting. You can engage an audit firm to determine whether SOC 1 or SOC 2 certification (or both) is the right fit for your enterprise.

A thorough understanding of the difference between SOC 2 Type 1 and SOC 2 Type 2 reports will help service providers handle their customers’ data with appropriate security. They must consider investing in the technical audit necessary for a SOC 2 report to protect their clients’ non-financial yet confidential and sensitive data. Many clients today expect SOC 2 compliance from their service providers, and if you are SOC 2 compliant, it demonstrates your dedication to cybersecurity.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

References

  1. Brown, S. (2022, October 11). SOC 2 Type 1 guide: Everything you need to know. Retrieved January 1, 2023, from Strongdm.com website: https://www.strongdm.com/blog/what-is-soc-2-type-1
  2. Harrington, D. (2022, August 26). SOC 2 compliance definition & checklist. Retrieved January 1, 2023, from Varonis.com website: https://www.varonis.com/blog/soc-2-compliance
  3. Johnson, B. (2022, September 30). The Differences Between SOC 1 vs SOC 2. Retrieved January 1, 2023, from Strongdm.com website: https://www.strongdm.com/blog/soc-1-vs-soc-2
  4. Picotte, A. (2020, May 5). SOC 2 compliance requirements: Essential knowledge for security audits. Retrieved January 1, 2023, from Uptycs.com website: https://www.uptycs.com/blog/soc-2-compliance-requirements
  5. SOC 2 compliance requirements. (n.d.). Retrieved January 1, 2023, from Secureframe website: https://secureframe.com/hub/soc-2/requirements
  6. SOC 2 Type II: Compliance and certification. (n.d.). Retrieved January 1, 2023, from Getkisi.com website: https://www.getkisi.com/guides/soc-2-type-ii

Reciprocity. (2022, November 9). 6 Reasons Why You Need SOC 2 Compliance. Retrieved January 1, 2023, from Reciprocity.com website: https://reciprocity.com/blog/6-reasons-why-you-need-soc-2-compliance/

Lori Demello

Director, Compliance and Risk Management

Maximizing Efficiency and Success: The Benefits of Outsourcing IT Project Management

Outsourcing project management can bring numerous benefits to a company, including reduced cost, reduced time to market, and staying true to the objectives, reduced scope creep. Here are some key reasons why outsourcing project management can be a good idea:

  1. Expertise and specialization: One of the main advantages of outsourcing project management is that it allows companies to tap into specialized expertise and knowledge. Outsourcing firms typically have a team of experienced project managers who have a deep understanding of various industries and sectors. This can be particularly useful for companies working on complex projects that require specialized skills and knowledge.
  2. Cost savings: Outsourcing project management can help companies save a significant amount of money. By outsourcing project management, companies can avoid the cost of hiring, training, and managing a team of in-house project managers. This can be especially beneficial for small and medium-sized businesses that may not have the resources to hire and manage a full-time project management team.
  3. Improved efficiency: Outsourcing project management can also improve efficiency as it allows companies to focus on their core business activities. By outsourcing project management, companies can free up time and resources that can be better utilized in other areas of the business. In addition, outsourcing firms typically have systems and processes in place to ensure that projects are completed on time and within budget, which can help to reduce the risk of delays and cost overruns.
  4. Access to technology and tools: Outsourcing project management can also give companies access to the latest technology and tools, which can help to improve project efficiency and effectiveness. Many outsourcing firms invest in the latest project management software and tools, which can benefit companies that may not have the budget to invest in these tools themselves.
  5. Flexibility: Outsourcing project management can also provide companies with greater flexibility. By outsourcing project management, companies can scale up or down their project management resources as needed, depending on the demands of the business. This can be particularly useful for companies that experience fluctuations in project demand or have unpredictable project schedules.
  6. Improved quality: Outsourcing project management can also lead to improved project quality. Outsourcing firms typically have strict quality standards and processes to ensure that projects are completed to the highest standards. This can be especially beneficial for companies working on projects that require a high level of precision and attention to detail.

In conclusion, outsourcing project management can bring numerous benefits to a company, including access to specialized expertise and knowledge, cost savings, improved efficiency, technology and tools, flexibility, and improved quality. By outsourcing project management, companies can focus on their core business activities while leveraging the expertise of the outsourced project management team to deliver projects that further enhances their business outcomes.

About Columbia Advisory Group:
Columbia Advisory Group (CAG) is a leading Information Technology (IT) consulting firm. CAG’s team has assessed and helped improve the performance of more than 300 technology organizations and IT departments, including many higher education institutions, state agencies, and Fortune 50 customers. Practice specialty areas include Infrastructure, IT Service Management, Cybersecurity, and A/V Services. CAG improves business outcomes with IT insights and expert technical support. Based in Dallas, Texas, CAG works extensively with clients throughout the U.S. Contact us at .

Picture of Claude Bird

Claude Bird

Director, Project Management