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Redefining Outsourcing: Embracing the Future with Co-Managed Delivery

Outsourcing is a world where businesses attempt to walk the tightrope between cost savings and efficiency. As companies evolve and markets become more competitive, maintaining this balance becomes an intricate dance, particularly with the increasing complexity of technology infrastructure. This is where co-managed delivery of managed services comes into play – a hybrid solution that merges the benefits of in-house IT management and outsourced services. This blend offers businesses the perfect balance they’re seeking. Let’s delve into the advantages, role, and potential of co-managed delivery of managed services in reshaping the future of outsourcing.

Unpacking the Power of Co-Managed Delivery

Co-managed delivery strikes the ideal balance, incorporating outsourced service providers’ flexibility, experience, and cost savings with the control, ownership, and accountability intrinsic to in-house IT management.  Consider these advantages:

  • Control and Ownership: With co-managed delivery, businesses can retain control over strategically important processes and resources, keeping ownership in-house while outsourcing non-core functions such as helpdesk support, security monitoring, network management, infrastructure management, and backup services.
  • Scalability: Since most managed services providers have the ability to scale resources up and down quickly, Co-managed delivery provides an adaptable model, enabling businesses to scale the scope and extent of services as needed to support seasonal increases or decreases in volume and capacity
  • Focus on Core Competencies: By taking non-core functions off their plate, businesses can zero in on their primary strengths and more effectively manage costs without compromising the quality and reliability of IT.

The Co-Management Partnership: Collaboration at Its Best

In a co-managed model, the IT provider acts as an ally, partnering with the business to share the responsibility and ownership of IT management. This calls for a collaborative approach in which the IT provider functions as an extension of the internal IT team, ensuring seamless integration and optimal resource utilization.

The Perks of Embracing Co-Managed Delivery

Embracing co-managed delivery of IT services is a strategic move that offers numerous benefits to organizations. This model, which combines the strengths of both in-house IT departments and managed service providers, is a robust solution for the dynamic needs of today’s businesses. One of the main perks is risk reduction. With expertise from external service providers, businesses can better manage IT risks and ensure compliance with regulatory standards. The second is increased agility; the co-managed model allows organizations to adapt to changing needs swiftly, enabling them to scale operations up or down as required. Quality improvement is another major advantage, with managed service providers offering round-the-clock monitoring, response, and support, enhancing IT service reliability. Finally, the potential for cost savings is significant. Through optimal resource usage and leveraging the IT provider’s expertise and infrastructure, businesses can achieve substantial savings without compromising on the quality of their IT services. 

Driving Factors Behind Co-Managed Delivery’s Popularity

The rise in co-managed delivery’s popularity is driven by several factors, including the escalating complexity of technology infrastructure, the quest for cost savings and efficiency, and the ongoing IT talent crunch. Co-managed delivery addresses these challenges by providing the expertise and resources businesses need, allowing them to focus on their core competencies.

The Future of Outsourcing: A Co-Managed Delivery Landscape

As businesses become more dependent on technology, the demand for a flexible, scalable, and cost-effective IT management model will only increase. Co-managed delivery is that model – a solution that optimizes IT infrastructure while maintaining control and accountability. It’s not just the new standard for outsourcing – it’s a win-win solution that positions businesses to achieve their strategic goals.

Co-managed delivery of managed services is indeed a game-changer for businesses of all sizes. By partnering with an IT provider in a co-management model, businesses can enhance the quality and reliability of their IT services, manage risk effectively, and gain a competitive edge in the marketplace. As we look to a future that is increasingly technology-driven, co-managed delivery seems set to become the new norm. Are you ready to step into the future of outsourcing?

David McLaughlin

Chief Executive Officer, CAG

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

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