CAG clients rank in top tier for COVID-readiness

The Dallas Business Journal recently published the rankings for COVID-related instructional readiness for Texas colleges and universities as ranked by the non-profit Educate to Career. This year, these national rankings indicate how robust the software and systems for distance learning are at each higher-education institution. Two of the Tier 1-ranked Texas institutions, Texas A&M University – Commerce and Texas Woman’s University, are Columbia Advisory Group IT service customers.

Six North Texas universities scored in the highest tier and two in the lowest tier on a ranking of how adaptable they are to life and learning during the COVID-19 crisis.

Educate to Career, a California-based education nonprofit, ranked four-year schools into tiers based on factors including in-classroom instruction, quality and experience with online learning and other factors.

To be in Tier 1, the highest group, schools had to be able to deliver their full curricula online and in-classroom and have a minimum of three years of experience in delivering online curricula. Educate to Career also weighed each school’s tuition and fees.

The North Texas schools in Tier 1 were University of North Texas in Denton, Texas Woman’s University in Denton, the University of Texas at Arlington, Dallas Baptist University, Texas Wesleyan University in Fort Worth, and Texas A&M University-Commerce.

Other Tier 1 requirements include a physical campus for in-classroom instruction should health authorities allow colleges to open in September, robust software and systems to support distance learning programs, faculty experience in teaching online and reasonable tuitions and fees on a relative basis, according to the rankings.

Tier 2 universities have the systems required to deliver curriculum online and in-classroom. However, college faculty have less experience in delivering online curriculum than Tier 1 colleges.

In North Texas, Southern Methodist University and the University of Texas at Dallas (in Richardson) ranked in the second tier, according to Educate to Career.

No North Texas universities ranked in Tier 3, which is described as universities and colleges that “strongly emphasize in-classroom education over online teaching, and may not offer full curriculum online.”

Two North Texas schools ranked in Tier 4, described as colleges and universities that have “limited systems and experience in delivering online curriculum.”

Those were Texas Christian University and the University of Dallas in Irving.

Spokespeople for those two universities did not immediately respond to an email requesting comment about the rankings.

Texas A&M University – Commerce faculty worked with CAG to provide human connection to assisted living residents.

CAG is proud of the work that our own Dr. Chris Jones is doing with the faculty at Texas A&M University – Commerce to help assisted-living residents stay in touch with relatives using robotic technology. It is just one more way we encourage our on-site staff like Dr. Jones at our University IT managed service sites to seamlessly work with faculty to support tech innovation.

As social distancing requirements surrounding the COVID-19 pandemic have shifted the way we interact with the world around us, researchers at Texas A&M University-Commerce are seizing the opportunity to further their research into the connection between humans and robots.

Dr. Rebecca Judd, associate professor and department head for the School of Social Work, and Dr. Chris Jones, lead web application developer in the Center for IT Excellence, have placed a service robot at Legacy Assisted-Living & Memory Care in Denison, Texas. They hope the robot, named Temi, will help isolated residents communicate with loved ones outside of the facility.

“Assistive robots offer a unique opportunity to make a difference in the lives of vulnerable populations,” says Judd. Many long-term care patients are unable to utilize smart phone technology due to physical or cognitive disabilities.

Standing just over 3 feet tall, Temi is a robot on wheels with a ten-inch touchscreen display used to interact with humans. The robot can identify, understand and respond to voice commands. It can navigate through hallways, remember room locations and maneuver effortlessly around obstacles in its path. It can check the weather, play music or even tell a joke.

Residents can use voice or touch commands to video conference with their family members through Temi’s digital display, which is visually similar to a tablet computer. When a call is received, Temi can steer its way to the resident’s location while the caller looks on through the built-in camera. Callers can spend time with their loved ones, almost as if they were actually in the room. Temi can follow the resident during the call, and return home to its power base afterward to recharge.

“Social work is based on human relationships; we can learn to deploy the robots in ways to improve the overall human condition,” Judd continued. “Whether it’s helping a family member make meaningful contact with a loved one during the current pandemic, or placing robots in schools to help children with special needs overcome daily challenges.”

Temi has the ability to do much more during its time at the assisted-living facility. Temi can assist the staff as they monitor and care for the residents. It can roam hallways autonomously, check in on patients and get help if needed. The unit can also be steered by staff members through an app. Soon, Temi will be able to record a patient’s vitals and update their records by connecting to peripheral devices such as thermometers, weight scales and blood-pressure cuffs.

Jones says the possibilities are endless. He collaborates with the company in California that produces Temi, and estimates there are roughly fifteen-thousand Temi units worldwide. They’re all connected to a cloud-based neural network, so they learn from each other as each unit experiences and overcomes new challenges. A Software Development Kit (SDK) is available so that developers like himself can program Temi for other functions.

“It’s an autonomous computer on wheels and it’s a blank slate,” said Jones. “That’s perfect for developers because we can make them do anything we want them to do. The sky is the limit.”

He says the robots can be used for a wide range of purposes in homes, businesses, stores and restaurants, universities, libraries and museums, and the hospitality industry.

Jones hopes to see more Temi robots around campus. He believes, as universities and schools begin to embrace artificial intelligence robots like Temi, people will find it easier to interact freely with technology.

“This is where we’re moving to,” Jones says. “We’re integrating technology with people, and this is how easy it is to interface with these technologies.”