At CAG, we understand that an ERP / GRP system is the beating heart of an organization. Its reliability, accuracy, and performance are critical to success. From the hardware and cloud layer, to the database engine and the user presentation layer, we know how to keep that heartbeat going at a steady pace.
CAG knows how to customize your ERP to fit your business processes, either through the third party integrations or custom development. We can also advise when your processes should adapt to the ERP’s philosophy, since ‘custom’ does not always mean ‘better.’
Often, CAG can enhance your ERP’s core functionality through data warehousing approaches (data mart, OLTP, ELT…). Well-planned data warehousing, specifically designed and tuned to perform for its intended purposes lightens the workload of your ERP, and structures your data for optimal reporting and retention.
Similarly, a well-balanced CRM system empowers your customer/student/donor/constituent acquisition teams to provide seamless and consistent onboarding experiences and lets you plan revenue or enrollment pipelines more dynamically and proactively. Just like an ERP system, the value of a CRM to your organization depends upon its suitability to your organization. CAG helps you know when, and how, to apply customizations to the processes and functions critical to your success.
Columbia Advisory Group provides Managed ERP and CRM in the following frameworks:
Learn how we align our exceptional experience as a leading IT Managed Service Provider to bring measurable benefits to your organization
