Your first and last call for IT solutions to help you secure, optimize and innovate your business.
Seamless integration of our capabilities into your business
As an organization expands, its needs evolve. As your needs change, you’ll be faced with the need for different skillsets on your IT team, even as those skilled workers become harder to recruit and retain due to the scarcity of qualified candidates. Or, you may not have the in-house human capital to accomplish a certain project properly, and the cost of salaries, benefits and burdens to hire a project resource may be prohibitive.
Columbia Advisory Group can help overcome this hurdle by providing resources on-demand through the Managed Resource Program.
Columbia Advisory Groups Managed Resource Program (“MRP”) is a resource-based services model for projects and engagements that can be supported across a variety of customers and technologies. When a client has a need for services from critical resources for a period of time but does not require permanent hires, CAG either engages its own resources or hires the resources as W2 employees and deploys them to the client to support their requirements.
Each engagement has an experienced, dedicated delivery manager who manages, at a minimum, all aspects of HR oversight from interviewing to onboarding to scheduling, and monitors work performance through regular quality meetings with the assigned resourcesand client sponsors. Because of this oversight, knowledge transfer/retentionis maintained within the delivery model, not individual resources. Services may be performed on a part-time, full time, individual or team basis. Areas of service include technology Program and Project Management, Lifecycle Services, Network, VoIP, WiFi, SDWAN and Security Engineering, and ISO and CIO delivery.
Columbia Advisory Group has the ability to identify and deliver meaningful cost savings opportunities, providing a turnkey IT solution to our partners. Our outsourcing services can be tailored to each client’s specific needs, improving IT performance while reducing costs and execution risk.
Typical outsourcing services include:
Complete management of the technology function
Alignment of technology delivery with strategic business objectives
Onboarding of existing IT resources to Columbia Advisory Group
Management of all systems and infrastructure
Reporting of key IT metrics
Management of IT governance
Project planning and prioritization
Columbia Advisory Group assists clients with outsourcing components of their internal IT departments for cost containment, service improvement, and resource management needs. Columbia Advisory Group works closely with our client’s IT management to ensure a seamless transition and effective ongoing communication occurs.
The functions that Columbia Advisory Group clients partially outsource include:
Service desk & desktop support
Disaster recovery & business continuity
Telecommunications and Unified Communications
CAG Managed Resource Program coordinates with every department to ensure smooth business functioning. Since it leverages the outsourcing model, we evaluate the process and technology gaps to eliminate any roadblocks, a prime reason for business bottlenecks.
Talent screening, on-boarding, training and mentoring by CAG’s technology and project management experts
Rapid assignment of personnel and continuity of knowledge
No co-employment issues, tracking hours or managing employees
Services are defined and performed under a SOW until complete - no time-based limits
Knowledge maintained within delivery model, not just individual resources
Delivery oversight and single point-of-contact accountability from a CAG Delivery Manager
Flexibility is the hallmark of the CAG managed resource services. We tailor our services according to the specific requirements of our clients, thereby ensuring customized products and services, enhancing IT performance, improved processes, and reducing risks and costs.
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