ERP Services Manager – Ellucian Banner

Columbia Advisory Group


As part of the leadership team, the ERP Services Manager for Ellucian Banner will develop and implement various institutional strategic, tactical, communication, and other plans, projects, and initiatives.  This position is responsible for directing the activities of the ERP Support team, ensuring consistent and superior services while providing professional development opportunities as needed for continued success and growth. Provides strategic visioning and solutions for the organization’s ERP support efforts, including ERP operation, administration, integration, state reporting, audits, and information security.


  • Responsible for leading ERP Technology initiatives that designs, simplifies, enhances, and supports ERP Solutions.
  • This role will lead and coordinate all IT related responsibilities with ERP integrations to third party on-prem or cloud solutions.
  • Work closely with the other IT Service Leaders to collaboratively define, deliver, and support the university.
  • Responsible for the successful execution of various projects, strategies, roadmaps, and service restoration efforts associated with delivering ERP Technology Services.
  • Design, implement and support end-to-end analytical solutions that are highly available, scalable, stable, secure, and cost-effective.
  • Develop domain specific conceptual architecture with an understanding of the data flow among existing and future systems.
  • Work with business partners to understand and define requirements, OKRs, and processes to drive strategic application efforts.
  • Drive technology assessments and participate in the purchasing process for new technologies in partnership with business partners.
  • Oversee professional service engagements managing resource hours and overall project budgets.
  • Establishes, plans, and administers the overall policies and goals for Information Technology, including long-term and day-to-day activities (staff/student how-to’s, training).
  • Promotes the university through speaking engagements and involvement with the campus community, the community at large, and with the business community.


  • 7+ years or more of related experience
  • ITIL Certification a plus
  • Bachelor’s degree in IT, Business or related discipline preferred
  • Deep knowledge of higher education Ellucian Banner ERP systems is required; preferably Finance and Student modules
  • Strategic planning skills
  • Argos or PowerBI
  • Banner Workflow, Ellucian Workflow
  • eVisions
  • Blackboard / Banner interfacing knowledge
  • DegreeWorks
  • Slate
  • Full understanding of SDLC
  • Smart sheets / ServiceNow for project tracking
  • System integration (eg. Snaplogic, Boomi, or Mulesoft)
  • Complex systems and procedures automation
  • Strong knowledge in multiple disciplines
  • Outstanding written/verbal communication and analytical skills, excellent presentation skills, and the ability to communicate on both a technical and business level
  • IT project management
  • Local to the Houston area, willing to work onsite (potentially hybrid)
  • Eligible to work for any U.S. employer without requiring sponsorship at any time