Columbia Advisory Group LLC (CAG) is a Dallas based, highly experienced Information Technology (IT) consulting firm founded in 2012.
We offer simple, meaningful, and practical solutions combined with straightforward analysis and recommendations. Our practice teams have experience in many regulatory and economic environments. CAG offers a deep understanding of IT, but our solutions are software and hardware agnostic.
Whether your organization is high-growth or economically challenged, Columbia Advisory Group can adapt to the complexities and nuances of your environment.
What We Do
At Columbia Advisory Group we improve the functional business performance of our clients by optimizing their technology resources. Whether serving start-up operations or the Fortune 500, we deliver exceptional customized consulting, strategy, and services that are flexible and scalable in every area of information technology.
Our services range from interim CIO, CISO, CTO, comprehensive and area-specific IT assessments, information security and compliance, analytics and applications support, service desk, and ITSM support– through full multi-year managed services agreements.
Leadership
With 100+ years of combined technology experience and business acumen, CAG’s team has helped improve the performance of more than 300 technology organizations and IT departments including more than 100 Higher Education organizations.
President and Chief Executive Officer
David McLaughlin
Senior Vice President, CTO and CISO
Brad Hudson
Chief Marketing Officer
Haley Rose
Chief Human Resources Oficer
Kimberly Hicks
Senior Director of Business Development
Eric Olson
Director of Talent Acquisition
Christine Conwell
Procurement
We are proud to have been selected to offer our services and solutions through these respected procurement co-operatives.
Goals
Provide clients with straight-forward comprehensive assessment and analysis of current IT environment.
Recommend pragmatic solutions for difficult and demanding IT challenges, regardless of the industry.
Deliver solutions that are based on best practices that align with the unique and specific business needs and budget of each client.
Recognize new practice opportunities and increase service offerings where feasible.
Sustain corporate knowledge and continual improvement by maintaining documentation to include annual reviews of defined processes.
Maintain and grow current client relationships through customer relationship management.
Monitor service delivery to ensure obligations are met within the SOW or contractual SLA.
Quality Policy
Columbia Advisory Group delivers exceptional Information Technology services. Our goal is to improve an organization’s IT performance and quality, operating within budget, and reducing execution risk. We continually improve our services through process review, employee feedback, employee training and development, customer feedback, and relationship management.
Quality Priorities
Continue and improve service operations and delivery through Total Quality Management.
Preserve stability and retention of skilled staff.
Perform and measure annual required training and development.
Encourage and track customer feedback through Meetings, Status updates, and/or QBR for larger customers.
Monitor employee engagement through employee surveys, utilize the resulting information to improve employee satisfaction.
