IT Director

Website CAG_Dallas Columbia Advisory Group

At Columbia Advisory Group we improve the functional business performance of our clients by optimizing their technology resources. Whether serving start-up operations or the Fortune 500, we deliver exceptional customized consulting, strategy, and services that are flexible and scalable in every area of information technology.

Overview

The IT Director oversees the maintenance of all the IT infrastructure for the home office and all the branch locations, including computer hardware, networking, phone systems, printers/copiers, and e-fax systems.  The IT Director will oversee the Level 1 and Level 2 IT support teams.  The position reports to the SVP of IT Operations.  The onsite role that can later become a hybrid role (partial remote).

Responsibilities

  • Responsible for ensuring the timely delivery and support of all computer hardware, including desktops, laptops, tablets, cell phones, printers, and copiers/scanners.
  • Responsible for ensuring that all locations have a functioning phone and e-fax systems.
  • Responsible for ensuring all locations’ internet access is adequate, stable, and secure.
  • Ensures the company website and email system are maintained and functioning from a technical perspective.
  • Maintains the SharePoint site and manages changes and users for a cloud-based environment.
  • Oversees the maintenance of a ticket tracking system to ensure all support needs are addressed and resolved in a timely manner.
  • Provides expertise in IT infrastructure to the organization and directs the delivery of all IT infrastructure projects.
  • Recruits, interviews, hires, and trains all staff in the IT department and provides constructive and timely performance evaluations.
  • Oversees the schedules and responsibilities of all IT staff members and ensures the team is appropriately staffed to fulfill the organization’s support needs.
  • Directs the management of IT contracts to ensure cost efficiency and service level expectations are achieved.
  • Works in collaboration with the Integration team to assess the needs of all new acquisitions and bring them up to par with other locations as quickly as possible.
  • Monitors and reports progress on projects, resource utilization, and production performance to executive leadership.
  • Facilitates preparation of project plans and proposals, outlining project objectives, IT requirements, and staffing requirements for proposed systems.
  • Works with the SVP of IT Operations to develop and track the IT strategic plan.
  • Prepares, implements, and executes approved IT budget.

Qualifications

  • Strong IT background on the infrastructure side (networking, systems, support, etc.)
  • 2+ years of official people management roles
  • Excellent communication and soft skills
  • Ability to create and implement processes and procedures
  • Able to travel approximately 10% as needed (primarily within Southern states)
  • Able to work for any U.S. employer without requiring sponsorship now or in the future
  • Currently local to the DFW area

To apply for this job please visit careers-columbiaadvisory.icims.com.