The Benefits of Outsourcing Project Management: A Strategic Approach for Business Success

If you’re reading this, chances are that your organization is already juggling a multitude of tasks, projects, and deliverables. With the increasing complexity of the business landscape, the question becomes: How can companies manage their growing portfolio of projects more effectively? The answer may surprise you, – Outsourcing Project Management. While it might seem counterintuitive to place such a critical part of your operations in the hands of an external entity, there are compelling reasons why this could be a strategic decision for your business.  Let’s take a quick look at some of the reasons why Outsourcing Project Management might make sense for your business.

Focus on Core Business Functions

I don’t think I would get much pushback when it comes to the need to allow our internal resources to focus on core business functions. That is to say, if my business is in Marketing, I would want to focus my resources and attention on Marketing activities. Outsourcing Project Management allows companies to devote more time and energy to areas that directly contribute to revenue generation, customer acquisition, and business expansion.  While advances in technology certainly aide in business growth, the implementation of technological capabilities would be delivered more effectively by Outsourcing to a company whose business is Project Management.

Specialized Skills and Expertise

In addition to being able to focus on your Core Business, companies also benefit from specialized Skills and Expertise that may not already be on their payroll. Outsourcing project management provides access to a pool of experts who specialize in project planning, execution, and evaluation. These professionals have a deep understanding of project methodologies, risk management, and quality assurance. They bring with them a wealth of knowledge and experience that your internal team may not have. This results in more efficient project delivery, cost savings, and ultimately, a better return on your investment.

Cost-Efficiency

Outsourcing can help manage and reduce costs in several ways. It eliminates the need for extensive training or upskilling of in-house staff, thereby saving on training costs and reducing the downtime associated with such training. Also, since the outsourced project managers are not your employees, your company can save on costs associated with benefits, taxes, and overhead expenses.

Risk Management

Outsourced project management teams come with deep experience and tools to anticipate, evaluate, and manage potential project risks. These could range from timeline delays, budget overruns, or scope creep. By actively managing these risks, the outsourced project management team can increase the chances of project success.

Increased Flexibility and Scalability

Flexibility is a significant advantage of outsourcing. It enables your organization to adapt more efficiently to changes in the business environment or project requirements. You can upscale or downscale the project management resources as needed, without the long-term commitments of hiring full-time employees. This flexibility allows companies to remain agile, responding more effectively to market changes and customer demands.

Access to Latest Technology and Best Practices

Outsourcing partners invest in the latest project management tools and stay updated on best industry practices to stay competitive. This means your projects will benefit from the latest advancements and practices in project management without your company having to invest directly in acquiring these tools or training for them. Another cost-saving benefit.

In a rapidly evolving business landscape, the strategic use of resources can be the key differentiator between success and mediocrity. Outsourcing project management may seem like a bold step, but the benefits it brings in terms of cost savings, risk management, scalability, and access to specialized expertise make it a worthy consideration.

Remember, the aim isn’t to lose control over your projects but to gain more efficient management of them. Outsourcing project management is a strategic decision that, when done right, can bolster your operational efficiency and strategic goals. It’s about letting the experts do what they do best, so you can focus on what you do best – running your business.

Claude Bird

Project Management Office Lead

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

Contact us at info@columbiaadvisory.com.

Phishing in Academia: Unraveling the Cyber Threats Beneath the Surface

Phishing attacks have become an increasingly common threat to individuals and organizations worldwide, and educational institutions are no exception. Ineffective and outdated security practices, undetected vulnerabilities, and increased sophistication of attacks combine to make educational institutions a potential target for attackers. This article discusses the new-age phishing attacks and tips for educational institutions to stay safe.

With widespread online learning and remote work after the COVID-19 pandemic, educational institutions are becoming a prime target for malicious actors looking to steal confidential and sensitive information or install malicious software on school and student information systems. As more educational institutions rely on technology to provide their services, it is essential to understand the risks associated with phishing threats and take proactive steps to safeguard against them to protect the confidentiality, integrity, and availability of valuable educational information systems.

This article will explore the nature of phishing attacks against educational institutions and how the attack vector is getting more advanced, leveraging technologies like AI (Artificial Intelligence) and Machine Learning (ML). It examines the potential impact of such attacks and how institutions can protect themselves against them. Examining real-world examples of successful phishing attempts against educational institutions can provide valuable lessons in preventing similar incidents. By being aware of the threats and implementing effective security measures, academic institutions can protect themselves and their students from the potentially devastating consequences of a phishing attack.

Statistics: Phishing Against Educational Institutions

Education is the third most targeted industry by phishing attempts worldwide after Finance and Healthcare. There were almost 3.2 million phishing attempts against institutions in the education sector in 2021-2022. Some statistics and trends on phishing against educational institutions based on available data are as follows:

  • Education saw a 44% increase in cyberattacks in 2022 compared to 2021.
  • There are around 2000 attacks per week per organization against educational institutions, or a 114% increase compared to 2020.
  • Educational institutions are the least competent in preventing data from getting encrypted in a cyber attack. Higher education reported the data encryption rates at 74%, and lower education was only a little behind at 72%.
  • Six out of ten (62%) educational institutions in the UK reported facing cyberattacks like phishing at least once a week. By contrast, primary schools (12%), secondary schools (23%), and further education colleges (20%) faced fewer breaches. (Official Government Data)

Phishing Attacks – The Tip of the Iceberg

Human-created or mass-spam-type phishing attacks are merely the tip of the iceberg, considering the phishing problems faced by educational organizations. AI-based spear phishing attacks can cause catastrophic consequences in the rapidly changing modern threat landscape.

Adversaries combine data from breaches with Artificial Intelligence to target education end users with highly sophisticated phishing and ransomware attacks. Following are some ways malicious actors can misuse AI and target educational institutions:

  • Human Impersonation on social networking platforms.
  • AI-based texts, images, and videos to target teachers and students.
  • AI and ML to improve algorithms for guessing users’ passwords.

Critical Risks Related to Phishing in the Post-Pandemic Digital World

Following are the key risks educational institutions are facing in the post-COVID digital world:

  1. AI-Based phishing: Threat actors are now taking in every bit of breached data available on the internet and combining it with AI to target and attack users. As phishing attempts’ sophistication grows, it worries some of the most prominent organizations worldwide. The latest Zscaler ThreatLabz Phishing Report states that global phishing attacks rose 29% over the past year to a record 873.9 million attacks.
  2. Poor detection of polymorphic malware: Polymorphic malware uses polymorphic code that changes rapidly – every 15-20 seconds! Most educational institutions deploy anti-malware with traditional signature-based detection techniques to detect and block malicious code. However, with polymorphic malware code, the malware would have changed into something new when the software identifies the new signature. Most security solutions can’t keep up with such evolving malware and cannot detect the threats.
  3. Account takeover fraud: Account takeover (ATO) fraud is an identity theft type common today. In ATO attacks, the bad actor poses as a genuine customer to gain control of an online account, make unauthorized changes and transactions, or sell the verified credentials. Malicious actors carry out ATO fraud in bulk by utilizing credential-stuffing tools and bot attacks. They quickly verify stolen login credentials and make it seem their login attempts originate from multiple IP addresses to bypass security systems. The bots can perform over 100 attacks per second, making it faster and easier for attackers to commit numerous account takeovers.
  4. The growing number of IoT devices: The pandemic increased the number of IoT (Internet of Things) devices, with teachers conducting online lessons. The rising number of IoT devices and lack of adequate security measures created opportunities for attackers. Shared Wi-Fi passwords, loose security policies, and inefficiently designed IoT infrastructure led to various vulnerabilities that opened doors for malicious actors to access educational systems networks.
  5. Risks in cloud services: While cloud services are flexible and offer various benefits, including cost-saving, scalability, and efficiency, they are the primary target for threat actors. Misconfigured cloud services are backdoors for cyber-attacks, leading to data breaches, unauthorized access, insecure interfaces, and account hijacking.

How Educational Institutions Can Protect Themselves Against New Phishing Threats

Educational institutions hold significant confidential and sensitive information, including students’ and their parents’ personal and financial details. Many universities also collaborate with government agencies on cutting-edge research, drawing the interest of other national threat actors. Thus, it becomes crucial for them to protect against new-age phishing threats. Following are some ways they can do so:

  1. Leveraging AI-Based anti-phishing solutions: The application of AI in digital security has several benefits. Detecting vulnerabilities and anomalous patterns within extensive networks is a tedious and complicated task for humans. With AI, educational institutions can analyze data from multiple endpoints faster and more efficiently, quickly detecting threats and vulnerabilities before the malicious actors plan attacks. AI-powered Intrusion Detection Systems (IDS) detect dubious and unusual traffic over regular traffic that enters a network.
  2. Eliminating local admin rights and managing global admin rights: Giving admin rights to users who don’t require them is a widespread problem that makes malicious actors’ activities easier. Compromising admin-users’ credentials gives them free rein to move about the network, change configurations, install applications, and encrypt or steal data. Educational institutions must maintain efficient user account management with admin permissions across the network (For example, Domain Admins in a Microsoft domain). It includes monitoring the membership of admin groups and changing their passwords when the institute terminates someone who knows those passwords.
  3. Selecting a trusted partner in the cybersecurity journey: Schools, colleges, universities, and other educational institutions need the best cybersecurity solution that learns and evolves after encountering new threats. A trusted partner will build security layers, such as anti-malware, secure gateways, firewalls, patching software, and other measures to build a strong defense. The layered cybersecurity approach is the safest way to protect devices and data in a continually changing environment. If one layer, for example, a firewall, gets compromised, additional layers will be in place to ensure your data remains untouched.
  4. Knowing what your network looks like: A practical way to assess your cybersecurity posture is to understand how the attackers view your network. They should only see websites, not admin consoles, file servers, databases, or anything else on an internal network. Institutions must regularly scan the Internet-facing systems to know and limit their exposure. Universities can find various commercial solutions and open-source tools that do an excellent job of assessing network risk factors. Additionally, the US Cybersecurity & Infrastructure Security Agency (CISA) and some state governments offer vulnerability scanning for free.
  5. Educating faculty, students, and staff: It is crucial to set a security policy that includes passwords, the internet, email, acceptable use policies, etc. Depending on the technology and processes, the policy will set procedures and rules that everyone on the campus must follow while using school Wi-Fi and devices. Once finalized, institutions must publish the security policy to a few easily accessible locations and forward it to new users as an initial step for setting up accounts and devices. It’s essential to keep your faculty and staff aware and educated by holding monthly or bi-monthly training so that they can learn about new threats and brush up on detecting phishing emails.

Malicious actors are constantly refining their techniques and are increasingly targeting educational institutions due to the wealth of sensitive information they hold. AI-based phishing attacks are a particularly concerning threat to schools, and it is crucial for them to be able to detect, monitor, and prevent such attacks before they can cause harm. Colleges and universities should adhere to basic cyber hygiene to protect themselves in the ever-evolving threat landscape. They must also work with trusted partners who can provide them with efficient and state-of-the-art cybersecurity solutions to help them avoid becoming the next ransomware headline.

In addition to basic cybersecurity hygiene, educational institutions should implement multi-factor authentication, regularly backup data, and provide training to staff and students to raise awareness of potential threats. They should also conduct regular security assessments and audits to identify and address vulnerabilities promptly. By taking these proactive steps, educational institutions can protect their sensitive data and prevent costly and damaging cyber attacks.

References

  1. (2019, August 27). 5 tips for schools battling a rise in cybercrime. Retrieved February 21, 2023, from Avast.com website: https://blog.avast.com/cybersecurity-tips-for-schools
  2. Rathnayake, D. (2022, November 10). Artificial Intelligence, a new chapter for Cybersecurity? Retrieved February 21, 2023, from Tripwire.com website: https://www.tripwire.com/state-of-security/artificial-intelligence-new-chapter-cybersecurity
  3. Crumbaugh, J. (2022, October 10). How AI and machine learning are changing the phishing game. Retrieved February 21, 2023, from VentureBeat website: https://venturebeat.com/ai/how-ai-machine-learning-changing-phishing-game/
  4. (2020, November 23). How cybercriminals misuse and abuse AI & ML: Report trend micro. Retrieved February 21, 2023, from Dynamicciso.com website: https://dynamicciso.com/how-cybercriminals-misuse-and-abuse-ai-ml-report-trend-micro/
  5. Kyrouz, W. (2023, January 17). 5 cybersecurity tips for higher education institutions. Retrieved February 21, 2023, from Dark Reading website: https://www.darkreading.com/vulnerabilities-threats/5-cybersecurity-tips-for-higher-education-institutions
  6. Lee, J. (n.d.). What will the post-Covid fraud landscape look like? Retrieved February 21, 2023, from Persona website: https://withpersona.com/blog/what-will-the-post-pandemic-fraud-landscape-look-like
  7. Marozas, L. (2020, August 13). We need to rethink cybersecurity for a post-pandemic world. Here’s How. Retrieved February 21, 2023, from World Economic Forum website: https://www.weforum.org/agenda/2020/08/rethink-cybersecurity-post-pandemic-world/
  8. Mascellino, A. (2022, October 14). Education sector experienced 44% increase in cyber-attacks over last year. Retrieved February 21, 2023, from Infosecurity Magazine website: https://www.infosecurity-magazine.com/news/education-experienced-44-increase/
  9. (2021, March 25). Polymorphic Malware and Metamorphic Malware: What You Need to Know. Retrieved February 21, 2023, from Hashedout website: https://www.thesslstore.com/blog/polymorphic-malware-and-metamorphic-malware-what-you-need-to-know/

Brad Hudson

Cybersecurity Practice Leader

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

Contact us at info@columbiaadvisory.com.

Wi-Fi Security: How WPA3 Improves the Wi-Fi Security of Educational Institutions to Prevent New Phishing and Malware Attacks

Securing Wi-Fi connections is indeed a critical step in protecting an organization’s network from malicious actors. By using WPA3, educational institutions can better protect their networks and the data transmitted over them. WPA3 provides enhanced encryption and authentication mechanisms, making it more difficult for threat actors to intercept and decrypt Wi-Fi traffic

With cloud-managed wireless architecture and the increasing use of IoT devices, many educational institutions today have various online functions. While it has its benefits, it also brings risks and challenges. Hence, wireless security has become highly significant. While passwords win you half the battle by ensuring authorized access, it does not secure the entire wireless network. Therefore, data encryption becomes crucial to determine the wireless network’s security. Besides, malicious actors are forever on the prowl to detect vulnerabilities in an institution’s wireless networks. Therefore, institutions need to implement robust wireless security controls, including but not limited to effective policies, standards, and protocols that can safeguard their valuable and sensitive information assets.

Know About Different Types of Wireless Security Protocols

Wireless security concerns data traffic over the air between wireless devices. It includes communications between wireless access points (APs) and the controller device and between the access points and the various endpoint devices connected to the Wi-Fi network. Generally, four encryption standards are prevalent in the industry.

Wired Equivalent Privacy (WEP): WEP was the first encryption algorithm developed by Wi-Fi Alliance for the 802.11 standards. The primary objective was to prevent malicious actors from snooping on information assets transmitted between the APs and the clients. However, no one uses WEP protocols as they have become outdated.

Wi-Fi Protected Access (WPA): WPA, an improvement on WEP, was more of an interim standard before developing a long-time replacement for WEP. While it uses the same RC4 encryption technology, it also uses Temporal Key Integrity Protocol (TKIP) to improve WLAN functions.

WPA2: The successor to WPA, WPA2 is also known as 802.11i and offers better encryption and security by using Advanced Encryption Standard (AES). Besides, it provides an advanced authentication mechanism, Counter Mode with Cipher-Block Chaining Message Authentication Code Protocol (CCMP). However, this standard also supports TKIP for devices that do not support CCMP.

WPA3: Wi-Fi Alliance introduced WPA3, an advanced version of WPA2, in 2018 as the most recent and secure security standard. It uses the latest security protocols, AES-128 and CCMP-128, and standardizes the 128-bit cryptographic suite to disallow obsolete security protocols.

How Does WPA3 Work?

WPA3 is a more advanced security protocol than WPA2 because it mandates the adoption of Protected Management Frames (PMF) to guard against eavesdropping and forging. In addition, while WPA2 uses AES-128 and CCMP-128. CCMP ensures better data confidentiality and message integrity by preventing unauthorized network users from accessing data. The WPA3 Enterprise mode offers optional 192-bit security encryption and advanced 48-bit IV protection for corporate, governmental, and financial information.

How is WPA3 Better than WPA2?

Though WPA2 is highly secure, it has a significant security flaw known as the key installation attack (KRACK) vulnerability. KRACK exploits the reinstallation of wireless encryption keys. Compared to WPA2 Personal, the Enterprise mode has a more robust authentication feature. However, the KRACK vulnerability affects all WPA2 implementations. WPA3 offers a more secure cryptographic handshake by replacing the PSK 4-way handshake with the more modern Simultaneous Authentication of Equals (SAE). It is because SAE requires a new code with every interaction, replacing the reuse of encryption keys. In addition, SAE is an advanced mechanism because it allows the client or the AP to initiate contact as a one-off message instead of a multipart conversation. Since there is no open-ended communication between the client and the AP, WPA3 eliminates eavesdropping and forging. Such attacks usually occur on college campuses because of open Wi-Fi. WPA3 security eliminates these threats.

In addition, SAE flags users who exceed a specific number of password guesses. Therefore, it is more effective and makes the Wi-Fi network resistant to offline dictionary attacks. Since each connection requires a new encryption passphrase, it enables forward secrecy to prevent malicious actors from reusing a captured passcode to decrypt data. Thus, WPA3 safeguards the university’s data from threat actors. WPA3 works alongside Wi-Fi Easy Connect to simplify the onboarding process for IoT devices, especially those that do not have the QR code scan mechanism. In addition, the Wi-Fi Enhanced Open feature improves Wi-Fi network safety by using a new unique key to encrypt information between the AP and each client automatically.

Does WPA3 Have Any Vulnerabilities?

Research has shown that WPA3 has specific vulnerabilities, like the Dragonblood vulnerability. It is a downgrade attack where the malicious actor forces the device down to WPA2, exposing the network to offline dictionary attacks. However, software upgrades can mitigate these vulnerabilities, making WPA3 the most secure wireless protocol today.

The Dragonblood vulnerability is one drawback that can affect educational institutions more because of the higher number of floating network users. Malicious users can tweak the network and set the same Wi-Fi name for their smartphone internet connectivity.

Any unsecured device sharing the internet with such users can get deceived into thinking that it is connecting to the official Wi-Fi network of the university. This attack is an Evil Twin attack and can compromise vulnerable devices to make them unintentionally share confidential information with malicious actors. It happens because of the backward compatibility offered by WPA3. However, educational institutions can secure their systems by ensuring the use of robust passwords, securing admin accounts, and updating their network systems regularly.

How Can WPA3 Improve Wi-Fi Security?

So far, we have discussed how WPA3 overcomes the shortcomings of WPA2 and addresses concerns like the imperfect 4-way and the pre-shared key that expose enterprise networks to compromise. In addition, WPA3 provides excellent protection by making it more challenging to guess passwords. Here are some ways WPA3 can improve Wi-Fi security and prevent the latest AI-based phishing attacks on educational institutions and compromising student data.

Protects network devices: WPA3 keeps your devices secure while connecting to a wireless AP because it replaces WPA2 pre-shared key technology with SAE. It averts key reinstallation attacks and defends against offline dictionary attacks.

Protects passwords better: WPA3 enhances password strength by lengthening the encryption from 128-bits to 192-bits. Therefore, it becomes more challenging for malicious actors to crack passwords by guessing.

Secures connections in public areas: WPA3 provides PMF to prevent eavesdropping and forging attacks in public places. Though malicious actors can get the traffic encryption keys, it is challenging to calculate traffic usage. In addition, since WPA3 offers the advantage of forward secrecy, it provides more data security over open networks, usually observed on university campuses.

The Way Forward – What Cybersecurity Teams Should Know about WPA3

WPA3 has proved to be the most secure internet connection protocol today. Following are the critical aspects that all CSOs should know about WPA3.

  • Mandatory: According to Wi-Fi Alliance, since July 01, 2020, all new Wi-Fi-certified devices must use WPA3. As a result, all the latest gadgets are WPA3 compliant, and it is no longer an option for enterprise networks to use other standards for new devices today.
  • Interoperable: Though all new devices must be WPA3 compliant, the technology is backward compatible. It is interoperable with WPA2-complaint devices.
  • Latest security protocols: Since all new devices must mandatorily support WPA3, the latest gadgets will be available with the most advanced security protocols.
  • No password reuse: WPA3 forces all user devices to save and encrypt their passwords on the AP and client side. Therefore, reusing passwords is out of the question.

As educational institutions rely more on technology for various aspects, securing wireless networks has become more critical. Weak Wi-Fi connections can leave educational institutions vulnerable to phishing attacks, malware infections, and other types of cyber threats, and malicious actors are constantly looking for new ways to exploit vulnerabilities in Wi-Fi networks to gain unauthorized access and steal sensitive data.

Fortunately, the latest Wi-Fi security standard, WPA3, can help educational institutions strengthen their Wi-Fi networks and enhance their cybersecurity posture. WPA3 is designed to address the weaknesses of the previous versions of Wi-Fi security protocols and provides more robust encryption and authentication mechanisms. With the introduction of WPA3, educational institutions can better protect their networks and data against brute-force attacks or dictionary attacks.

Jason Claybrook

Strategic Consultant and Certified Wireless Design Professional (CWDP), Certified Wireless Security Professional (CWSP), Certified Wireless Network Administrator (CWNA)

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

Contact us at info@columbiaadvisory.com.

Securing Texas: Columbia Advisory Group’s Impact on Statewide Cybersecurity

Over the past few years, Columbia Advisory Group (CAG) has been instrumental in helping improve the State of Texas’ cybersecurity posture. CAG has completed over 200+ Texas Cybersecurity Framework (TCF) assessments of State of Texas Agencies and Higher Education Institutions.   The TCF is a NIST 800-53/171-based framework assessment for the Texas Department of Information Resources (DIR). The TCF offers a uniform language for addressing and managing cybersecurity risk cost-effectively, aiming to bolster cybersecurity without imposing additional regulatory burdens on agencies. The TCF is aligned with the NIST framework, offering five continuous functions that concurrently manage cybersecurity risks: Identify, Protect, Detect, Respond, and Recover. These functional areas are encapsulated within 42 total security control objectives, guiding organizations in identifying, assessing, and managing their unique cybersecurity risks.

CAG’s proficiency in handling these functions has been a cornerstone in successfully implementing the TCF. By comprehensively navigating through these security control objectives, CAG has enabled valuable insights into each agency’s cybersecurity posture, leading to the identification and resolution of potential vulnerabilities.

The TCF also incorporates a maturity model that helps organizations better understand, manage, and reduce cybersecurity risks. The concept of “maturity” in this context refers to the degree of implementation and optimization of processes, ranging from ad hoc practices to actively optimized processes. CAG’s adeptness in determining the maturity level of each security control objective has significantly aided the agencies in progressing towards higher maturity levels, thereby enhancing their cybersecurity readiness.

CAG’s extensive involvement in the execution of TCF assessments illustrates a deep understanding of the framework and a capacity to apply it effectively across a diverse range of agencies, including the TxDOT, Texas Tech University, Health and Human Services, PUC, Texas Parks, and Wildlife and the Secretary of State among others. CAG delivers up to 40 TCFs annually via an MSA with a Texas-based multinational service provider on the DIR contract.

CAG’s expertise and commitment to bolstering Texas’s cybersecurity landscape provide a compelling case study of a successful public-private partnership. CAG’s approach to the TCF has dramatically improved the digital resilience of the Texas public sector, demonstrating the potential for such collaborations to manage large-scale cybersecurity challenges successfully.

The story of CAG’s work with the Texas DIR illustrates how a public-private partnership, when underpinned by a deep understanding of an effective cybersecurity framework, can significantly enhance the security posture of public sector entities. The benefits of this approach extend far beyond cybersecurity readiness, fostering a more informed workforce that remains the first line of defense against cyber threats.

Brad Hudson

Cybersecurity Practice Leader

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

Contact us at info@columbiaadvisory.com.

Phishing Prevention for Educational Institutions: Key Characteristics to Look For in an AI-Powered Anti-Phishing Technology Solution

In the digital age, educational institutions face the increasing risk of phishing attacks which can compromise students’ sensitive information. This article provides insight into how educational institutions can choose the right AI-Powered anti-phishing solution to strengthen their security controls against such threats.

Phishing attacks have become an increasingly prevalent and persistent threat to organizations of all sizes, and educational institutes are no exception. As institutions of higher learning become more dependent on digital systems and online communication, the likelihood of falling victim to phishing attacks also increases.

Educational institutions can use AI (Artificial Intelligence) to power anti-phishing solutions. However, with numerous options on the market, it can be difficult and confusing to determine which solution will best meet their needs. This text will explore the essential characteristics to look for in an AI-powered anti-phishing technology solution to help educational institutes protect their sensitive information and maintain the trust of their stakeholders. The right solution can always ensure the confidentiality, integrity, and availability of sensitive and confidential data of the institutions.

Statistics: Phishing in the Education Sphere

The following are some alarming statistics concerning phishing and other cyber attacks targeting the educational sector.

  • According to the 2021 Netwrix Cloud Data Security Report, most educational organizations encountered phishing attacks (60%) and account compromise (33%) in 2020.
  • The K-12 Cybersecurity Center reported a record-breaking 408 cybersecurity incidents across 377 school districts in 40 states.
  • Cyberattacks targeting educational institutions increased by 75% in 2023.
  • In 2021, the education sector ranked as the third-largest industry targeted by spam and credential phishing attempts, numbering over 2 million.

What Makes Educational Institutions a Lucrative Phishing Target?

Educational institutions have become a lucrative target for malicious actors for several reasons, as listed below. It shows how vital the need for advanced phishing prevention methods for educational institutions is.

  • Research Material, Patents, IP: Innovation and patenting are crucial aspects upon which universities rely heavily for economic growth. Threat actors seek to disrupt these critical activities and the associated benefits they provide, making them a prime target for cyberattacks. The institutions store valuable intellectual property, including research material, patents, and other sensitive information that threat actors can monetize for their gain.
  • Lack of Expert and Experienced Security Personnel: Many educational institutes lack expert and experienced security personnel to monitor and protect their digital infrastructure, making them an easy target for cyberattacks. Additionally, the lack of experienced personnel implies that universities may need help implementing adequate security measures.
  • Changing Phishing Tactics: Another reason educational institutes are a prime target for malicious actors is the constantly evolving nature of phishing tactics. Such attacks often employ sophisticated techniques that can trick even the most tech-savvy individuals into giving away their personal information. As remote learning and digital communication practices become widespread, phishing tactics are becoming more sophisticated, making it more challenging for educational institutes to protect their staff and students.

Two Main Ways Through Which Threat Actors Target Educational Institutions

The following points show how threat actors can infiltrate restricted databases of educational institutions and what attack vector vectors they use to carry out their malicious operations.

  • Outdated or Unpatched Systems: Threat actors can infiltrate obsolete or unpatched systems of educational institutions by exploiting known vulnerabilities in software, operating systems, or applications that haven’t been updated or patched. They can use tools like port scanners to find open ports and identify vulnerable services. Once they gain access to the system, they can install malware, steal data, or use the system to launch further cyberattacks.
  • Variety of Phishing Techniques: Phishing is a tried-and-true method for malicious actors, and they often use it to camouflage malware as a message from a reliable and trustworthy source. These threat actors often deploy social engineering tactics through email, phone calls, or text messages (smishing), with email being the most favored method. The threat actors request access to privileged information or provide links to malicious attachments to deceive the recipient into downloading malware.

Note: Social engineering is a practice through which threat actors manipulate human psychology to lure unsuspecting targets into revealing sensitive information or acting in line with their objectives. Many educational institutions, particularly vulnerable to cyber threats with inconsistent and insufficient security training, are prime targets for these attacks. For instance, in 2017, MacEwan University in Edmonton, Canada, lost $11.8 million when a staff member became the victim of a phishing attack where the threat actor impersonated a vendor in an email requesting a change in the banking information.

What Educational Institutions Can Do to Keep Their Students Safe and Information Assets Secure

As is evident from the above sections, the cyber threat to universities, colleges, and schools is here to stay, and strict and immediate action is vital for all educational institutions. The following security measures and approaches will help them go a long way in protecting their critical data assets.

  • Endpoint Security: The concept of endpoint security may take time to capture one’s attention, but it is critical in the digital age. Endpoints, such as laptops, phones, and other devices, are vulnerable to cyber attacks, which may take the form of phishing incidents or other direct and indirect attempts. Endpoint-focused cybersecurity solutions are necessary to identify and address malware issues that traditional email and phishing defenses may overlook, especially for educational institutions.
  • Cybersecurity Expertise: Educational institutions and universities must work with IT administrators possessing expert cybersecurity knowledge. Increasingly sophisticated cyber-attacks necessitate more than a traditional IT team with limited cybersecurity expertise. Several public sector groups have established new cybersecurity roles to address this critical need. Educational institutions on tighter budgets can also go for vCISOs (Virtual Chief Information Security Officers) or the CSaaS (Cybersecurity-as-a-Service) models.
  • Use of AI as a Predictive Tool: One practical approach is to leverage AI technology to detect and prevent phishing attempts before they can cause any harm. AI can analyze factors such as email metadata, sender reputation, and message content to identify suspicious emails and flag them for review or automatically block them. Such a proactive approach can help reduce the risk of successful phishing attacks, especially as threat actors become more sophisticated in their tactics.
  • Selecting a Trusted Solution Provider: A trusted solution provider is critical to protecting educational institutions from phishing. The process of selecting one involves choosing a security vendor that has a proven track record of providing reliable and effective cybersecurity solutions and one that is up-to-date with the latest threats and trends in the cybersecurity landscape. By working with a reputable vendor, educational institutions can ensure they have access to the best tools and expertise to help mitigate the risk of phishing attacks.

Key Characteristics to Look For in an AI-Powered Anti-Phishing Solution

Here are key characteristics and aspects that educational institutions should look for and consider while selecting AI-powered anti-phishing solutions:

  1. Ease of Implementation: By prioritizing ease of implementation, academic institutions can simplify the deployment process, reduce the risk of errors, and ensure quick performance. Therefore, an ideal anti-phishing solution should be cloud-based and platform-agnostic, allowing it to be installed and operated seamlessly across multiple devices. It should work quietly in the background without disrupting the educational institutions’ productivity or daily activities.
  2. The MSP/MSSP’s Reputation and Support:  A reputable MSP (Managed Service Provider) or MSSP (Managed Security Service Provider) with a history of providing high-quality anti-phishing solutions can instill confidence in an educational institution, indicating that they are partnering with a trustworthy and reliable provider. Moreover, a robust support system provided by the MSP/MSSP can offer a safety net for educational institutions, as they can seek expert guidance and support in addressing any issues that may arise. It can be crucial for institutions with limited IT staff or cybersecurity knowledge.
  3. Quality of Service: Educational institutions should prioritize the quality of service offered by an AI-powered anti-phishing solution. Quality of service is essential to maintain the security and integrity of the institution’s network and data and to ensure the safety of its students, faculty, and staff. The solution should be designed to provide reliable and efficient protection against phishing attacks while guaranteeing minimal disruption to daily activities and should be regularly updated.
  4. IT Environment Setup: The efficacy of any anti-phishing solution also depends on the specific IT environment in which it is deployed. By assessing the IT environment, educational institutions can identify unique characteristics or requirements that must be considered in selecting an anti-phishing solution. Evaluating the IT environment can also help them determine the scope of the anti-phishing solution, ensuring that it is tailored to meet their specific needs and providing the essential features and capabilities to detect and mitigate phishing attacks effectively.

Phishing attacks are a significant threat to educational institutions as they target students and faculty members, compromising sensitive information and damaging institutional reputation. AI-powered anti-phishing solutions can help prevent these attacks by detecting and mitigating phishing attempts in real-time.

With an AI-powered anti-phishing technology solution, educational institutions can enhance their cybersecurity posture and protect their sensitive data and resources from the growing threat of advanced phishing attacks. As the threat landscape continues to evolve, investing in state-of-the-art anti-phishing technology is essential for educational institutions to secure their digital infrastructure and protect their staff, students, and other stakeholders.

References
  1. Daly, A. (2021, August 24). 6 characteristics of the ideal phishing software solution. Retrieved February 16, 2023, from Inky.com website: https://www.inky.com/en/blog/6-characteristics-of-the-ideal-phishing-software-solution-2021
  2. Goled, S. (2020, October 4). AI is A double-edged sword in phishing. Retrieved February 16, 2023, from Analytics India Magazine website: https://analyticsindiamag.com/ai-is-a-double-edged-sword-in-phishing/
  3. Landau, S. (2021, July 9). 7 phishing awareness and anti-phishing tips for the education sector. Retrieved February 16, 2023, from eLearning Industry website: https://elearningindustry.com/anti-phishing-awareness-tips-for-education-sector
  4. The top 5 cyber threats within the education sector. (2022, June 7). Retrieved February 16, 2023, from Avertium.com website: https://www.avertium.com/resources/threat-reports/top-5-cyber-threats-within-education
  5. Bresnick, P. (2021, March 8). 4 Reasons Cyber Criminals Are Targeting Higher Education: Part 1 Retrieved February 16, 2023, from Fierceeducation.com website: https://www.fierceeducation.com/best-practices/4-reasons-cyber-criminals-are-targeting-higher-education-part-1

Brad Hudson

Cybersecurity Practice Leader

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

Contact us at info@columbiaadvisory.com.

Top 5 Reasons Why Educational Institutions Are Soft Targets for Phishing And Malware Attacks and 7 Ways to Prevent Them

Educational institutions are always considered soft targets for cyber attacks because they contain massive volumes of data, and many of them are often not adequately secure. Here is a look at their vulnerabilities and ways to prevent cyber attacks from compromising their information assets.

Despite the financial and manufacturing sectors being lucrative targets for cyberattacks due to their profitability, they are fortified by sophisticated cybersecurity measures, making them less accessible to threat actors. Conversely, the health and education sectors, rich with confidential client and customer data, are often viewed as more vulnerable targets due to comparatively less robust security practices. This vulnerability is particularly evident in higher education institutions, which often face a higher number of cyber incidents. Here we explore why educational institutions are soft targets for cyber threats like phishing and malware and how they can enhance their enterprise network systems’ confidentiality, integrity, and availability to better defend against these attacks.

Critical Threats Facing Educational Institutions in 2023

Educational institutions have a massive amount of data in their databases. Besides, many do not employ the most robust cybersecurity strategies to protect their information assets due to budgetary constraints and other reasons. In addition, the pandemic forced almost all institutions to conduct their classes online, and most were ill-equipped to do so. Thus, malicious actors got the opportunity to exploit their digital vulnerabilities and launch cyber attacks on their network systems. Here are some critical cyber threats facing the educational sector in 2023.

  1. Phishing: Statistically, educational institutions have the maximum number of social media users, making it attractive for malicious actors to launch social engineering attacks through phishing. The Verizon Report underscores phishing as the most critical threat to educational institutions.
  2.  Malware/ Ransomware: The FBI has stated in its alert that ransomware activity continues to plague the educational sector, including many colleges and K12 schools in the US.
  3.  Data Breaches: Since educational institutions contain significant volumes of confidential data but do not necessarily have robust cybersecurity measures, data breaches are a critical threat. IBM’s DBIR 2022 estimates the cost of a data breach in the educational sector to be around $3.86 million.
  4. Unpatched and outdated software: The Verizon Report shows that unpatched and outdated software systems rank amongst the primary causes of cyber attacks on educational institution information network systems.
  5. Cyberbullying: With almost every student having access to smartphones and the internet, instances of cyberbullying are on the rise. The Cyberbullying Research Center report states that about 37% of students have experienced cyberbullying.

Phishing and Malware Attacks Against Educational Institutions: Statistics

As evident from above, educational institutions are popular soft targets for malicious actors. The following statistics show a snapshot of the cyberattack landscape of the educational sector.

  • CISCO 2021 Report states that the educational sector is the second-highest targeted sector for phishing and malware attacks after financial institutions.
  • According to Emsisoft’s year-end report, 1981 schools were hit by ransomware attacks in 2022, almost double the number from 2021.
  • Educational institutions witnessed a steep increase of 75% in cyber attacks in 2022.

Why Are Educational Institutions a Soft Target For Phishing And Malware Attacks?

Cyber threat actors relish uncertainties, and the pandemic presented them with many on a platter, especially from the education sector, because a significant part of education switched to online, and most institutions were ill-equipped to handle the change. Moreover, educational institutions have been a perennial soft target for phishing and malware attacks. Here are some reasons for it.

Large volumes of research and confidential data

Educational institutions contain massive volumes of data, including student credentials, financial information, valuable intellectual property, and vast research data. Therefore, threat actors can access highly credible information if they infiltrate the educational institution’s information network systems, which makes schools, colleges, universities, and research centers lucrative targets for malicious actors.

Multiple people accessing educational network information systems

University campuses usually offer accessible Wi-Fi facilities to their students and users. Threat actors can use such networks and compromise Wi-Fi connections to launch ‘evil-twin’ attacks to exfiltrate confidential information from unsuspecting and insecure users. Since multiple people access the institution’s information network systems, it can be challenging to identify such attacks.

Perimeter focused environment

Usually, educational institutions focus on establishing a security perimeter to prevent malicious actors from accessing their networks. In the process, they concentrate less on insider threats and ignore the possibility that someone might have already accessed their information network system and already be creating mischief. Unfortunately, this myopic approach makes educational institutions vulnerable to advanced malicious actors.

Comparatively fewer security measures

Though university campuses and schools aim to secure their information network systems and prevent malware and phishing attacks, many have less stringent security measures, like in the financial and other business sectors, due to budgetary constraints and other reasons. Employing comparatively fewer security safeguards puts these institutions at a higher risk of a cyber attack.

Supposedly less awareness among users

While educational institutions are highly vulnerable, all of them do not usually employ top-level cybersecurity professionals to oversee their security strategies. As a result, there needs to be more awareness among their employees and vendors who access their systems. Besides, the steady stream of fresh students annually flowing into these institutions results in more users with lower awareness levels accessing various data. As a result, it widens the scope of the cyber attack vector for malicious actors to launch phishing and malware attacks.

Steps Educational Institutions Can Take to Prevent Malicious Attacks

As educational institutions are highly vulnerable to cyber attacks, securing their cybersecurity infrastructure becomes a top priority. The education sector can employ the following strategies to prevent malicious attacks and protect its information assets from data breaches and ransomware incidents.

Strengthen the Wi-Fi security using WPA3 connections and compatible devices

Every internet device must be WPA3 compliant today, as cybersecurity professionals globally consider this connection standard the most secure. Furthermore, since educational institutions usually offer free Wi-Fi to their students, employees, and other users within the campus, it becomes imperative to strengthen the Wi-Fi connections by using WPA3 protocols.

Improve incident detection and response, and data monitoring systems.

Traditionally, human error is a primary vulnerability that educational institutions and other organizations encounter. Therefore, they should improve their network and data monitoring systems to prevent malicious activities. It can help quarantine the affected assets if identified on time. Secondly, there should be an increased focus on incident response strategies because time is crucial when an incident takes place. The longer the delay in responding to an incident, the greater the damage.

Keep network systems and devices up-to-date with vulnerability scanning and effective patch management.

Cyber attackers keep looking for new vulnerabilities and innovative ways to infiltrate information network systems. Therefore, educational institutions should ensure efficient vulnerability scanning and deploy appropriate patch management strategies to address cyber threats. The standard protective control measures include application firewalls, anti-virus software, intrusion prevention systems (IPS), data loss prevention (DLP), URL filtering, and email security.

Ensure effective IAM and PAM systems are in place.

Insider threats are challenging to detect because malicious actors, in that case, are people who know the systems and their vulnerabilities better than external attackers. Therefore, educational institutions should have proper network segmentation to prevent lateral and horizontal movement. In addition, they should employ effective IAM (Identity and Access Management) and PAM (Privileged Access Management) systems to ensure that authorized users get only activity-based access to the information network system following principles like ‘least privilege’ and ‘need to know.’

Improve user education and ensure proper user control measures.

Proper user education can help stop cyberattacks before they occur. Therefore, every educational institution should disseminate quality information on cyber hygiene and ensure suitable user control measures. For example, maintaining password hygiene can prevent data breaches and IoT attacks. In addition, proper cyber hygiene can help users identify phishing and social engineering attacks before they occur.

Hiring the right managed security service provider (MSSP) and advisors.

While encouraging users to maintain self-cyber hygiene is critical, educational institutions should also focus on hiring qualified managed security service providers (MSSPs) and advisors. It helps the system to remain updated with the latest and most robust security measures to prevent cyber attacks. In addition, quality cybersecurity staff ensure excellent backup support during emergencies.

Leverage specialized services.

Traditional anti-phishing software and tools can help deal with regular attacks. However, malicious actors employ advanced AI-based techniques to launch innovative attacks, prompting educational institutions to use specific AI-based tools for anti-phishing and state-of-the-art endpoint security. Specialized vendors provide these services that help prevent phishing and malware attacks.

Parting Thoughts

Cyber threat actors often target the path of least resistance when attempting to breach information network systems. Regrettably, educational institutions frequently fall into this category due to often insufficient security measures and IT staffing to safeguard their data assets. This vulnerability makes these institutions appealing targets for cyber attackers. With these limitations in mind, it is crucial for these establishments to utilize cutting-edge AI-enabled anti-phishing tools and implement advanced cybersecurity strategies to safeguard user credentials and essential data assets.

References
  1. Quorum. Why Higher Education Institutions are a prime target for cyber-attacks? (2021, August 31). Quorum Cyber; Quorum Cyber Security Limited. https://www.quorumcyber.com/insights/why-higher-education-institutions-are-a-prime-target-for-cyber-attacks/
  2. Morgan, C. Why is the Education Sector a Target for Cyberattacks? Enterprise Network Security Blog from IS Decisions. https://www.isdecisions.com/blog/it-security/why-is-education-a-target-for-cyberattack/
  3. Critical Insight. (n.d.). Top 10 cybersecurity priorities for schools. Criticalinsight.com. Retrieved February 19, 2023, from https://www.criticalinsight.com/resources/news/article/top-10-cybersecurity-priorities-for-schools
  4. Muravyova, E., Utkin, A., & Valiullin, B. (2020, November). Determining the vulnerability of educational institutions in terms of the requirements of the program “My city to prepare.” Researchgate.net. Retrieved February 19, 2023, from https://www.researchgate.net/publication/347036020_Determining_the_vulnerability_of_educational_institutions_in_terms_of_the_requirements_of_the_program_My_city_to_prepare
  5. Jalbout, M. (2019, July 17). Educating the most vulnerable: Universities’ greatest impact. Brookings. https://www.brookings.edu/opinions/educating-the-most-vulnerable-universities-greatest-impact/
  6. Taylor, H. (2019, September 26). Ransomware and phishing issues in educational institutions. Preyproject.com. https://preyproject.com/blog/ransomware-phishing-educational-institutions Avertium. (2022, June 7). The top 5 cyber threats within the education sector. (n.d.). Avertium.com. Retrieved February 19, 2023, from https://www.avertium.com/resources/threat-reports/top-5-cyber-threats-within-education

Brad Hudson

Cybersecurity Practice Leader

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

Contact us at info@columbiaadvisory.com.

Securing Texas’ Defense Industry: Why CMMC 2.0 Compliance Matters for Manufacturers

Texas-based Defense Industrial Base manufacturers (DIB) are crucial in supporting national security initiatives. However, these companies must navigate the increasingly complex landscape of cybersecurity regulations to maintain their competitive edge. In this blog post, we’ll discuss the importance of compliance with CMMC 2.0, a cybersecurity standard set by the U.S. Department of Defense (DoD), and how Texas-based DIB manufacturers can achieve and maintain compliance.

The Importance of CMMC 2.0 Compliance (source: CISA.gov) CMMC 2.0 is designed to ensure the security of sensitive government information on contractors’ networks (CISA, n.d.). Companies must demonstrate robust cyber protections against malicious actors and properly store and manage classified information. Failing to comply with CMMC 2.0 could result in losing lucrative government contracts and putting customers’ data and intellectual property at risk.

The Impact on Texas’ Defense Industry (source: raytheon.com) According to DTC Global Research and Raytheon Technologies Corp., federal contracts account for more than 40% of total economic activity in Texas’s defense industry sector (Raytheon Technologies, n.d.). Therefore, compliance with CMMC 2.0 is critical for Texas-based DIB companies to remain competitive, especially those involved in national security initiatives such as missile defense and space exploration.

Achieving CMMC 2.0 Compliance: Five Steps for Texas Manufacturers To achieve full CMMC 2.0 compliance, Texas manufacturers can take the following steps:

  1. Update Internal Policies: Ensure your internal policies align with current regulations and best practices (CISA, n.d.).
  2. Conduct Regular Assessments: Regularly assess your existing cybersecurity infrastructure to identify vulnerabilities and areas for improvement.
  3. Implement New Controls or Upgrade Existing Ones: Actively work to enhance your cybersecurity measures by implementing new controls or upgrading existing ones (CISA, n.d.).
  4. Establish Employee Training Programs: Develop a training program focused on cybersecurity awareness to help employees understand and mitigate potential threats (CISA, n.d.).
  5. Hire a Certified Third-Party Auditor: Engage a certified auditor who can independently assess your systems and guide how best to comply with CMMC 2.0 requirements (CISA, n.d.).

For Texas-based defense manufacturers, complying with CMMC 2.0 standards is essential to remain competitive in the government contracting market. By taking proactive steps to enhance cybersecurity and following best practices, these companies can protect their networks from potential threats and secure high-value contracts from the DoD in the coming years.

 

References: Cybersecurity and Infrastructure Security Agency (CISA). (n.d.). Cybersecurity Maturity Model Certification (CMMC). Retrieved from https://www.cisa.gov/cybersecurity-maturity-model-certification-cmmc

Raytheon Technologies. (n.d.). Texas Defense Industry. Retrieved from https://www.raytheon.com/texas-defense-industry

 

Brad Hudson

Cybersecurity Practice Leader

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

Contact us at info@columbiaadvisory.com.

Five Common IT Project Management Mistakes

IT project management is complex, and mistakes are common. However, certain mistakes can have significant consequences, such as project delays, cost overruns, and even project failure. Over the next few blogs, I will discuss five common IT project management mistakes and provide a few insights that can help avoid some of the pitfalls. These discussions will include the following:
1. Poor Project Scope Definition
2. Inadequate Risk Management
3. Ineffective Communication
4. Deficient Resource Planning
5. Lack of Project Governance
This blog will focus on Poor Project Scope Define

Poor Project Scope Definition

Poor scope definition is one of the most common IT project management mistakes. Scope refers to the objectives, deliverables, and tasks that define the boundaries of a project. In other words, scope describes what, why, when, and budget of the project. Just imagine being told by your supervisor “go build a RED widget, and I need it tomorrow” …  Where would you start?… You get the point? Failure to clearly define the scope of an IT project leads to unexpected outcomes, missed deadlines, cost overruns and maybe moreover a negative hit to your brand due to customer dissatisfaction. A clear scope definition ensures that the project objects are clearly understood by both the requester and the project team. It helps to create shared expectations between the parties and sets the boundaries of the project and prevents “scope creep”.

Scope Creep (also known as “requirement creep” or “feature creep”) happens when the key stakeholders continually change the requirements of the project over the project lifecycle. Please note that scope creep can also happen due to misunderstanding and miscommunication within the project team. That said, Scope Creep is not always a bad thing. Customer needs evolve over time and delivering a project that answers their needs often means altering the scope. Scope creep is, therefore, a reality that every good project manager expects and plans for and should be ready to control (Agile).

Now that we understand a bit better the downside of a poorly defined project definition, let’s look at some ways we can minimize the negative effects:

  • Involve stakeholders early in the project planning process. The sooner the better, having a understanding the “why” of the project will facilitate better understanding and make it easier to build consensus.
  • Clearly define the project objectives upfront and Write Down your deliverables. The project objectives should be written and serve as the contract between the stakeholders.
  • Define a change management process and enforce it. Let’s face it, no matter how well a project is defined, change will happen. A good It project manage will have an agreed upon change management process. As stated above, not all changes in a project’s lifecycle are bad.

Well defined project definition will help to reduce the overall project cost, it will facilitate on-time delivery, it will ensure quality, and paramount to it all ensure a satisfied customer. There are many books and whitepapers written on the importance of a good project scope definition. Below are a few resources should you want to do a bit more research on the topic:

Forbes Advisor – Scope Creep: Definition, Examples & How To Prevent It

Wrike – How to combat the 4 Main Sources of Scope Creep

Project Scope Management: A Practical Guide to Requirements for Engineering, Product, Construction, IT and Enterprise Projects (Best Practices in Portfolio, Program, and Project Management)  (ISBN-10 1482259486)

Inadequate Risk Management

IT projects are inherently risky. Failure to adequately manage these risks can lead to delays, cost overruns, and even project failure. According to Kaplan and Fried, “risk is a part of everything. The key is to acknowledge it and face it head-on” (Kaplan and Fried, 2010).

To avoid inadequate risk management, IT project managers should identify potential risks early in the project planning process. This can be done through techniques such as brainstorming and risk mapping. Once risks have been identified, IT project managers should prioritize them based on their likelihood and impact on the project. Mitigation strategies should then be developed and implemented to reduce the likelihood and impact of these risks.

Poor Communication

Effective communication is critical to the success of any IT project. Failure to communicate effectively can lead to misunderstandings, missed deadlines, and project failure. According to Kaplan and Fried, “communication is key, but over-communication is even better” (Kaplan and Fried, 2010).

To avoid poor communication, IT project managers should establish clear lines of communication with stakeholders early in the project planning process. Regular project status updates should be provided to stakeholders throughout the project lifecycle. Additionally, IT project managers should establish a communication plan that outlines the frequency and method of communication.

Inadequate Resource Planning

IT projects require a significant number of resources, including time, money, and personnel. Failure to adequately plan for these resources can lead to delays, cost overruns, and project failure. According to Kaplan and Fried, “resources are finite. Make sure you know what you need before you start” (Kaplan and Fried, 2010).

To avoid inadequate resource planning, IT project managers should conduct a thorough analysis of the resources required for the project. This can be done through techniques such as resource leveling and resource allocation. Additionally, IT project managers should develop a resource plan that outlines the required resources and their availability throughout the project lifecycle.

Poor Project Governance

Poor project governance is another common IT project management mistake. Governance refers to the framework of policies, procedures, and guidelines that ensure that a project is executed effectively and efficiently. Failure to establish proper project governance can lead to project failure.

According to Kaplan and Fried, “governance is a system of checks and balances” (Kaplan and Fried, 2010). In other words, proper project governance ensures that the project team is accountable for their actions and that the project is aligned with the needs of the business or stakeholders.  

IT project management is a complex process that requires careful planning, execution, and monitoring. Common IT project management mistakes, such as poor communication, lack of planning, inadequate resource management, failure to manage risks, and poor team management, can lead to project failure. Project managers must be aware of these mistakes and take steps to avoid them. By doing so, they can increase the chances of project success and deliver quality IT projects on time, within budget, and with the highest quality.

Claude Bird

Project Management Office Lead

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

Contact us at info@columbiaadvisory.com.

Strengthening Cybersecurity: The Imperative of Testing Controls against PRC State-Sponsored Cyber Attacks in Texas Mid-Market Manufacturing Firms

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) recently issued an advisory (AA23-144A), underscoring the persistent threat posed by PRC state-sponsored cyber actors. This advisory detailed how these actors employ the Living off the Land technique, exploiting commonly used software, tools, and protocols, and blending their malicious activities within regular network traffic. Consequently, the threat is difficult to detect and can linger undetected within networks for extended durations.

Faced with such sophisticated threats, firms must proactively test their cyber controls. The importance of identifying system vulnerabilities susceptible to exploitation using the Living off the Land technique cannot be overstated. Testing controls also presents the opportunity to understand the modus operandi of these cyber actors, enabling firms to adopt proactive measures to counter these threats.

The mid-market manufacturing firms in the Defense Industrial Base (DIB) in Texas operate in a world of unprecedented cyber threats, with the People’s Republic of China (PRC) state-sponsored cyber actors being of notable concern. These malicious actors use a technique referred to as “Living off the Land,” leveraging legitimate processes and services within a system to infiltrate and evade detection. Understanding why these firms should robustly test their cyber controls in this context is crucial for national security and industrial resilience.

Today’s globalized marketplace has created interdependencies that significantly threaten national security. For example, Texas, a significant contributor to the U.S. DIB, has experienced the strategic focus of PRC’s cyber actors on mid-market manufacturing firms. These organizations, often less equipped to withstand sophisticated cyber threats than larger counterparts, are considered soft targets, and their compromise can negatively impact U.S. defense capabilities.

One primary reason to test cyber controls is the proliferation of the Living off the Land technique. This strategy sees PRC state-sponsored cyber actors exploit commonly used software, tools, and protocols, effectively masking their activities amidst regular network traffic. It’s an alarming prospect, given that these attacks are hard to detect and can persist in networks undetected for extended periods.

Thoroughly testing controls provides an opportunity to identify vulnerabilities within the system that may be exploited using the Living off the Land technique. It also allows organizations to understand how these actors operate, enabling them to take proactive measures to mitigate the risk of infiltration.

Moreover, the constant evolution of cyber threats necessitates the frequent testing of controls. The PRC’s cyber capabilities are evolving, continuously seeking new ways to exploit vulnerabilities in their targets. Staying ahead of these threats requires constant vigilance, regular review, and updating of cyber controls. The ability to anticipate and swiftly respond to these ever-changing threats hinges on a keen understanding of the landscape, which is only achievable through regular testing.

Additionally, the potential economic impact of a successful cyber-attack on mid-market manufacturing firms cannot be overstated. From production disruptions to the leakage of sensitive information, the financial repercussions can be crippling. Such firms play a significant role in the Texas economy, and the broader U.S. DIB, and their compromise could have a cascading effect on the economic and security landscape.

The regulatory environment necessitates robust testing of cyber controls. For example, regulations such as the Cybersecurity Maturity Model Certification (CMMC) require that DIB contractors demonstrate a level of cybersecurity maturity that matches the sensitivity of their work. Regular testing of controls helps meet these regulatory requirements but also helps create a cybersecurity culture within the organization.

All in all, testing cyber controls in mid-market manufacturing firms in Texas within the DIB is not a choice but a necessity. To remain resilient, these firms must adopt robust and frequently tested controls amid sophisticated PRC state-sponsored cyber threats. By understanding and preempting the techniques used by malicious actors, these firms can maintain the integrity of their networks and continue to contribute safely and securely to U.S. defense capabilities.

Brad Hudson

Cybersecurity Practice Leader

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

Contact us at info@columbiaadvisory.com.

Why Salesforce Education Cloud is a Game-Changer for Higher Education Institutions

The rapidly evolving landscape of higher education demands innovative and efficient solutions to effectively manage student recruitment and alumni donations. Salesforce Education Cloud offers an ideal choice for institutions looking to streamline their processes and make data-driven decisions. In this blog post, we’ll explore the key features of Salesforce Education Cloud that make it a game-changer for higher education institutions.

Customizable Platform Tailored to Your Institution’s Needs

Salesforce Education Cloud is a highly customizable platform designed to cater to the specific needs of educational institutions. The platform can be tailored to fit the unique requirements of different institutions, enabling a more streamlined and efficient process for managing student recruitment and alumni donations (Salesforce, n.d.).

Centralized Database for Enhanced Data Management

One of the main advantages of Salesforce Education Cloud is its centralized database, which stores all information related to students, alumni, and prospective students in one place. This centralized approach simplifies data tracking and analysis, allowing institutions to make informed decisions about student recruitment and alumni donations (Salesforce, n.d.).

Seamless Integration with Other Systems

Salesforce Education Cloud integrates smoothly with a wide range of systems and applications, such as CRM and marketing automation tools (EDUCAUSE, 2021). This seamless integration makes it easier for institutions to manage the entire student lifecycle, from recruitment to alumni engagement, without the need for multiple disjointed systems. 

Automated Workflows for Increased Efficiency

The platform includes automated workflows that help higher education institutions manage student recruitment and alumni donations more efficiently. For instance, Salesforce Education Cloud can automate tasks like sending follow-up emails, tracking donations, and generating reports. This automation not only saves time but also reduces the likelihood of errors and inconsistencies (Salesforce, n.d.).

Powerful Data Analytics for Data-Driven Decision Making

Salesforce Education Cloud offers robust data analytics tools that enable institutions to track the effectiveness of their student recruitment and alumni donation campaigns (Salesforce, n.d.). By leveraging these tools, higher education institutions can make data-driven decisions and identify areas for improvement, ultimately optimizing their processes and strategies.

Salesforce Education Cloud is an all-encompassing solution for higher education institutions seeking to streamline their student recruitment and alumni donation processes. With its customizable platform, centralized database, seamless integration with other systems, automated workflows, and powerful data analytics tools, Salesforce Education Cloud is truly a game-changer for higher education institutions.

References: Salesforce. (n.d.). Education Cloud for Higher Ed. Salesforce.com. Retrieved from https://www.salesforce.com/solutions/industries/education/higher-ed/

EDUCAUSE. (2021). CRM in Higher Education: A Review of Constituent Relationship Management and Its Role in Higher Education. EDUCAUSE. Retrieved from https://www.educause.edu/research-and-publications/books/2021/crm-in-higher-education-a-review-of-constituent-relationship-management-and-its-role-in-higher-education

Sameer Vitvekar

Practice Leader

About Columbia Advisory Group

Founded in Dallas in 2012, Columbia Advisory Group LLC (CAG) is an established IT consulting firm renowned for delivering cost-effective, meaningful, and practical IT solutions that solve complex business problems. Our seasoned teams offer comprehensive insight across diverse regulatory and economic environments, providing unbiased, straightforward analysis and recommendations. We pride ourselves on our deep understanding of IT while remaining software and hardware-agnostic. Regardless of your organization’s growth trajectory or economic landscape, we at CAG are adept at adapting to your unique needs and complexity, offering tailored solutions to drive your success.

Contact us at info@columbiaadvisory.com.